Call Types Meaning Flashcards

1
Q

14D

A

ESCORT OF DECEASED
Escort of Deceased is used when a patient (adult, juvenile, or infant) has passed away. A nurse calls for the person who is deceased to be taken to the morgue. It also used this when a funeral home is here to pick up the deceased and if a funeral home drops off a body for an autopsy.

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2
Q

14M

A

ESCORT OF PROPERTY
An Escort of Property is used when a patient/ER staff requests for a patient’s valuables to be placed in the safe by officers. Escort of property is also used when a person comes in by ambulance and is altered or unconscious. Officers would then take their valuables and store them in the safe.

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3
Q

14P

A

ESCORT OF PERSON
An Escort of a Person is used when a nurse or desk is requested an officer walk or drive a person from one location to another. If the person is located at a desk and is requesting an escort to the ER follow the Medical Emergency Protocol.

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4
Q

8-0

A

Lunch Break

Initiated by officer and is typically thirty minutes

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5
Q

911HUC

A

911 HANG-UP CALL
When someone is calling out from any phone on campus to *911 regardless if the caller hangs up or not. Douglas County Communications will call 402-559-5111 to verify there was no emergency.

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6
Q

9-5

A

RESTROOM BREAK

A restroom break is typically fifteen minutes.

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7
Q

9-6

A

CRUISER SERVICE/MAINT
A Cruiser Service / Maintenance is when an officer takes the vehicle to Saddle Creek and Leavenworth to get gas. Or when the vehicle is leaving campus for some type of maintenance issue.

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8
Q

ABUSNEG

A

CHILD ABUSE/NEGLECT
This definition of child abuse and neglect refers specifically to parents and other caregivers. A “child” under this definition generally means a person who is younger than age 18 or who is not an emancipated minor.

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9
Q

ACC

A

ACCIDENT
A traffic accident is defined as a collision involving one or more vehicles. It can also involve other “moving objects,” such as a pedestrian or cyclist. Fixed objects, such as a tree, a wall, or a parked vehicle, can play a role as well.

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10
Q

CKSTLN

A

ABANDON VEHICLE
Abandoned vehicles are decrepit cars that have become useless in other ways, which are abandoned and illegally dumped in the environment. Abandoned vehicles will be tagged with an official notice when found or reported.

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11
Q

AIRCRASH

A

AIRCRAFT CRASH
An aircraft accident means an occurrence associated with the operation of an aircraft that takes place between the time any person boards the aircraft with the intention of flight and all such persons have disembarked, and in which any person suffers death or serious injury, or in which the aircraft receives substantial damage. For purposes of this part, the definition of “aircraft accident” includes “unmanned aircraft accident,” as defined herein.

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12
Q

ALARM

A

ALARM
An alarm device is a mechanism that gives an audible, visual, or another kind of alarm signal to alert someone to a problem or condition that requires urgent attention.

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13
Q

ALCOHOL

A

MIP / PROCURING OPEN CONTAINER
Minor in possession: criminal offense when someone under the legal drinking age is in possession of alcohol. Procuring Alcohol to a minor: purchasing or providing alcohol to someone under the legal drinking age.

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14
Q

ALRMTEST

A

ALARM TEST

Will be called in by officers/facilities when testing alarms on campus.

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15
Q

ANATGIFT

A

ANATOMICAL GIFT
An “Anatomical gift” is a donation of all or part of a human body that is given as a gift after the donor’s death. An anatomical gift is most often used for the purpose of transplantation, medical education, and research.

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16
Q

ANIMAL

A

ANIMAL BITE COMPLAINT
Reserved for on-campus use only.
If the bite occurs in an animal research facility (ARF) use

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17
Q

ARFCHECK

A

ARF CHECK
ARF CHECK animal research facilities
Will be called in by an officer when checking on-campus animal research facilities (ARF).

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18
Q

ASSIST

A

ASSIST OTHER AGENCY
The Purpose of this call type is to assist neighboring agencies with calls for service. This includes on-campus departments as well. Such as delivering messages, money escort, etc.

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19
Q

ASULT

A

ASSULT
The definition of assault varies by jurisdiction but is generally defined as intentionally putting another person in reasonable apprehension of an imminent harmful or offensive contact. Physical injury is not required.

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20
Q

AUTOASST

A

AUTO ASSIST

The Public Safety Officer will assist with jumpstarts, the air in tires, locating the vehicle, and unlocks.

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21
Q

AUXCLO

A

AUXILIARY CLOSET
The Auxiliary Closest unusually provides a t-shirt, shorts, sweatshirt, or sweatpants. The sizes range from S, M, L, XL, XXL, and XXXL. The Auxiliary Closest does not provide coats, underwear, socks, shoes, gloves, or hats.

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22
Q

BAGS

A

BAGS
Deposits and daily money bags are delivered or picked up by a Public Safety Officer. If a request is called in after 09:00 Monday – Friday the deposit bag will be picked up the following day. The department needs to call again for the pick-up. Pick-ups are not able to be pre-scheduled.

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23
Q

BLDGCHK

A

BUILDING CHECK

Building checks are meant for specific checks in the hospital that are NOT patient rooms.

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24
Q

BLUELIGHT

A

BLUE LIGHT ACTIVATED
Blue Light Emergency Phones are available at 33 locations throughout UNMC/ Nebraska Medicine campus. The phones can be seen on 7-foot poles or on building walls, with the word “EMERGENCY” printed on them in large lettering. The continuously illuminated Blue Lights can also be seen any time of the day or night. The phones have a direct line to Security Dispatch. Equipped with an intercom face, the units are activated by a push-button, which identifies the location, prompts security to respond directly to the location, and opens a direct line to the security dispatchers. Pushing the button also activates a secondary blue strobe light on the unit. Students are encouraged to use the Emergency Phones for any emergency.

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25
BOMB
BOMB THREAT | Found Explosive device or ordinance. A threat or an attempt to use an explosive device or other ordinance.
26
BURG
BURGLARY DEFINITION: A person unlawfully enters a structure with the intent to steal or commit a felony. This includes forced or unforced entry, the force can be crossing the plane of an open garage.
27
CKSEC
CHECK SECURITY Usually, a passerby or officer notices a window or door broken or open to a business, building, or residence; this can include a request from the owner on a report from a neighbor or tenant of suspicious circumstances; unconfirmed trespassing.
28
CODADAM
CODE ADAM Code Adam program is a strictly defined procedure for employees to follow when someone reports a lost or missing child. The program was originally created by Wal-Mart Stores in cooperation with the National Center for Missing and Exploited Children in 1994 and has since been implemented by many other stores and facilities throughout the United States. Its procedures train employees of various venues to systematically look for lost children in the crucial minutes following a suspected loss or abduction.
29
CODADAMDRILL
CODE ADAM DRILL Code Adam program is a strictly defined procedure for employees to follow when someone reports a lost or missing child. The program was originally created by Wal-Mart Stores in cooperation with the National Center for Missing and Exploited Children in 1994 and has since been implemented by many other stores and facilities throughout the United States. Its procedures train employees of various venues to systematically look for lost children in the crucial minutes following a suspected loss or abduction.
30
CODBLUE
CODE BLUE Code Blue: An emergency situation announced in a hospital or institution in which a patient is in cardiopulmonary arrest, requiring a team of providers (sometimes called a 'code team') to rush to the specific location and begin immediate resuscitative efforts.
31
CODRD
CODE RED | Code red indicates fire or smoke in the hospital.
32
COOLALRM
COOLER ALARM The alarm is triggered by the cooler being either too cold or too warm. The coolers mostly contain specimens and other monitored lab testing materials. The contents of the coolers can be many years old so keeping the temperature correct is critical. Some of these alarms will be reported by Public Safety Officers, some of the alarms auto page lab staff.
33
COUR
COURIER Many patients and visitors call and ask for transportation between buildings. We are happy to help arrange a ride for them. Unfortunately, we cannot provide our services to those who need any type of assistance getting in or out of the van as well as those that have a wheelchair.
34
CRISIS
CRISIS ALERT A Crisis Alert is an employee/patient on campus calling *911 most of these incidents are a miss dialed. There are certain departments that call *911 to do wellbeing checks on patients off-campus. Other personnel or department call *911 to report a crime that did not occur on UNMC property.
35
PROPDAMG
DESTRUCTION OF PROPERTY | Injury to real or personal property through another's negligence, willful destruction, or by some act of nature.
36
DIST
DISTURBANCE A disturbance is the interruption of a settled and peaceful condition or a breakdown of peaceful and law-abiding behavior; a riot.
37
DOCKBMC
DOCK BELLEVUE MEDICAL CENTER | Only used by Bellevue Medical Center
38
DLS
DONATE LIFE SERVICES Donate Life America is a 501(c)3 nonprofit organization that leads its national partners and its Donate Life State Teams to increase the number of donated organs, eyes, and tissues available to save and heal lives. Donate Life℠ unites the hundreds of thousands of patients, families, and supporters we serve.
39
DOM
DOMESTIC ASSAULT | This call type encompasses all types of domestic assault. (Verbal or Physical)
40
DWI
DRIVING WHILE INTOXICATED A showing of complete intoxication is not necessary for a charge of driving while intoxicated. State laws indicate levels of blood-alcohol contact at which an individual is deemed to be under the influence of alcohol.
41
ELEVATOR
ELEVATOR PHONE ACTIVATION An elevator entrapment occurs when a person or a group of people are enclosed in an elevator impaired by a mechanical or electronic issue. This can often lead to dangerous situations. Even in instances where entrapments don’t lead to dangerous conditions, it is often still a stressful and traumatic experience for the entrapped person(s).
42
HELPANOFFICER
EMERGENCY RADIO ACTIVATION Each portable radio is equipped with an emergency button to alert all users on the network of an emergency. The emergency button is to be used as a last resort.
43
EVS
EVS ENVIRONMENTAL SERVICES | EVS can be requested by pager for spills, blood, morgue bodily fluids, and other unspecified incidents indoors.
44
FAC
FACILITIES | Contact facilities between the hours of 0630-1830 M-F. After this time frame use web-based work order software.
45
FOLLOWUP
FOLLOW UP This will primarily be called out by an officer when going to acquire additional case information. If someone calls with information for a current case or a fix-it ticket gather the following information.
46
FRAUD
FRAUD A person or thing intended to deceive others, typically by unjustifiably claiming or being credited with accomplishments or qualities.
47
HR
HIT AND RUN | In traffic laws, a hit-and-run or a hit-and-run is the act of causing a traffic collision and not stopping afterward.
48
HUGS
HUGS & KISSES
49
INFO
INFORMATION ONLY Use the current 'information only' for internal dispatch use: UNO dispatcher is able to capture information from Douglas County over their portables in regards to perimeter calls and/or calls that may affect our communities in some way.
50
LAB
LAB LOGISTICS Lab Logistics drivers are knowledgeable and meet all necessary requirements in the proper handling and transportation of ambient, refrigerated, and frozen specimens. Lab Logistics drivers are compliant with OSHA, IATA, TSA, and HIPAA regulations. Lab Logistics drivers are equipped with their own barcode scanners, GPS, mobile data/voice units, specimen transport coolers, spill kits, and identification badges.
51
LOCK
LOCK | A mechanism for keeping a door, lid, etc., fastened, typically operated only by a key of a particular form.
52
LOST
LOST AND FOUND | Public Safety will not take items valued under $100.00.
53
LOTSURV
LOT SURVEILLANCE | Lot/garage check initiated by officer.
54
MEDEMERG
MEDICAL EMERGENCY Any response to an emergency medical situation will depend strongly on the situation, the patient involved, and the availability of resources to help them. It will also vary depending on whether the emergency occurs within the hospital, or outside the hospital (for instance, in the street, outbuildings, or lot/garage).
55
MEDIC
MEDIC | INCOMING MEDICS
56
MILE
MILEAGE | This is used to document when the officers hit in with their vehicle and starting | ending millage.
57
MISP
MISSING PERSON A missing person is: “anyone whose whereabouts is unknown whatever the circumstances of disappearance. They will be considered missing until located and their well-being or otherwise established”. If the missing person is under 19 years of age refer to the CODE ADAM.
58
NARC
NARCOTICS Involving, affecting, or intended for people addicted to or dependent on narcotics and inducing mental lethargy or stupor. This call type encompasses all forms of narcotics complaints. These include; sales, paraphernalia, marijuana, and other complaints.
59
NATUNK
NATURE UNKNOWN DEFINITION: Often a third-party caller who was asked to call by another party and doesn’t know why or what’s happening at the given location, i.e., was asked to call the police but isn’t sure why or what is needed at the location. This call type is taken very serious by Law Enforcement Officers (LEO) units – it is used when the call taker receives information that indicates an emergency is occurring at the location, but the details are unknown, i.e., a woman screaming hysterically into the phone or in the background, but no one will speak. An emergency law enforcement response using this call type is sent to the location to determine what the situation is.
60
PAGES
PAGES The page request can come in many different ways. They can come in on the phone from staff or officers. The list of pages is within eyesight on the desktop of the desk.
61
PANIC
PANIC ALARM Initiated from Lenel the Alarm Monitoring system. The Panic Alarm shows up highlighted by purple.
62
PTWATCH
PATIENT WATCH A patient watch is a patient who needs an officer guarding the room 24 hours a day. The reason for a patient watch is typically due to the violence scale done by the nursing staff.
63
POMS
PIECE OF MIND | Peace of Mind life safety device
64
PURSUIT
PURSUIT | Initiated by officer
65
RMVBOOT
REMOVING BOOT During daytime week hours transfer to Parking Services 402-559-8580. After hours and weekends send the officer to the Lot to remove the boot.
66
RPT
REPORT Initiated by officer The report initiated by an officer of a person or a non-moving vehicle
67
ROBB
ROBBERY DEFINITION: The use of force and violence or putting a person in fear to take money or personal property of any value with the intent to steal. The victim must be present, a weapon may or may not be displayed. There are two types of robberies, armed and strong arm, which either can occur at a business, residence, or to an individual. Armed robberies include a weapon or threat of a weapon. Strong arms include use or threat of force, a threat of a weapon may be used. This call type encompasses all forms of robbery. This included a strong arm or the use of a weapon. Keep the caller on the phone if safe to do so.
68
HELIPAD
SECURE HELIPAD | An officer standing by to ensure the helicopters land and take off safely.
69
SEX
SEXUAL ASSAULT Sexual assault is an act in which a person intentionally sexually touches another person without that person's consent or coerces or physically forces a person to engage in a sexual act against their will. This call type encompasses all forms of sexual assault.
70
SPECATTCHK
SPECIAL ATTENTION CHECK A Special Attention Check is time frames (½ hour, 1 hour, twice as shift, or once a shift) requested by nursing staff based on the severity of a specific situation.
71
SPECDET
SPECIAL DETAIL A Special Detail is used when an officer reports they are 1. On the DSO 2. Baxter Arena 3. Working a concert 4. This is not used for creating a report: see CALL INFORMATION: Initiated by officer
72
STAFFASSIST
STAFF ASSISTANCE | is when staff calls into dispatch and requests officers to respond to assist with a situation.
73
SUBJECT
SUBJECT STOP | Stop initiated by an officer of a person or a non-moving vehicle
74
SUICPTY
SUICIDAL PARTY This call type should be used for calls of people threatening suicide. If the caller is with the victim, keep the caller on the line if the situation warrants and it is safe to do so.
75
SUSP
SUSPICIOUS PERSON A suspicious person is either one who is. Exhibiting suspicious behavior, or who is in an area or doing something that is not normal. • Other unusual behavior may include nervousness, nervous glancing, or other signs of mental. discomfort/being ill-at-ease.
76
SUSPV
SUSPICIOUS VEHICLE Any vehicle moving slowly and without lights or following a course that appears aimless or repetitive is suspicious in any location. Parked, occupied vehicles containing one or more persons are especially significant if observed at an unusual hour.
77
TEMPORARYID
TEMPORARY ID | BELLEVUE MEDICAL CENTER ONLY
78
THEFT
THEFT | Theft: the act of stealing / an unlawful taking (as by embezzlement or burglary) of property
79
TRAFFIC
TRAFFIC STOP A traffic stop, commonly referred to as being pulled over, is a temporary detention of a driver of a vehicle by police to investigate a possible crime or minor violation of the law.
80
TRESPASS
TRESPASS | TRESSPASSER | Enter the owner's land or property without permission or entry to a person's land or property without their permission.
81
UNLOCK
UNLOCK Unlock - undo the lock of (something) by using a key or use a password or other form of authentication to access the full functionality or data of (a computer, mobile phone, file, etc.).
82
VALET
VALET RELEASE | A person employed to park cars.
83
WARR
WARRANT SERVICE This can be used if someone an officer is contacting from a call has a warrant. This can also be used if an officer goes to a place to check on a party with a warrant.
84
WEAP
WEAPONS VIOLATION | This call type encompasses all forms of weapons complaints.  
85
WEATHER
WEATHER ALERT | Initiated by NCIC
86
WELLCK
WELLBEING CHECK DEFINITION: This call type is used when there is a concern for the welfare of another. This includes all check welfare situations where concern for someone is expressed whether or no threat of violence or foul play is suspected. If the possibility of a medical exists, (e.g. man down nature unknown, person down on the ground/ bus stop/ lobby, etc.) the call shall be screened, transfer the call to 911 for EMD if available. This includes calls received by the Douglas County Communications Center from a person under the influence of alcohol or drugs or otherwise incoherent causing the call taker to be concerned for the welfare of the caller or the caller’s ability to care for themselves.
87
ASSIST NON LAW AGENCY
When Public Safety Personnel assist with any incident with non-law agency