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Public Safety Dispatch > Call Types Meaning > Flashcards

Call Types Meaning Flashcards

1
Q

14D

A

ESCORT OF DECEASED
Escort of Deceased is used when a patient (adult, juvenile, or infant) has passed away. A nurse calls for the person who is deceased to be taken to the morgue. It also used this when a funeral home is here to pick up the deceased and if a funeral home drops off a body for an autopsy.

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2
Q

14M

A

ESCORT OF PROPERTY
An Escort of Property is used when a patient/ER staff requests for a patient’s valuables to be placed in the safe by officers. Escort of property is also used when a person comes in by ambulance and is altered or unconscious. Officers would then take their valuables and store them in the safe.

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3
Q

14P

A

ESCORT OF PERSON
An Escort of a Person is used when a nurse or desk is requested an officer walk or drive a person from one location to another. If the person is located at a desk and is requesting an escort to the ER follow the Medical Emergency Protocol.

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4
Q

8-0

A

Lunch Break

Initiated by officer and is typically thirty minutes

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5
Q

911HUC

A

911 HANG-UP CALL
When someone is calling out from any phone on campus to *911 regardless if the caller hangs up or not. Douglas County Communications will call 402-559-5111 to verify there was no emergency.

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6
Q

9-5

A

RESTROOM BREAK

A restroom break is typically fifteen minutes.

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7
Q

9-6

A

CRUISER SERVICE/MAINT
A Cruiser Service / Maintenance is when an officer takes the vehicle to Saddle Creek and Leavenworth to get gas. Or when the vehicle is leaving campus for some type of maintenance issue.

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8
Q

ABUSNEG

A

CHILD ABUSE/NEGLECT
This definition of child abuse and neglect refers specifically to parents and other caregivers. A “child” under this definition generally means a person who is younger than age 18 or who is not an emancipated minor.

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9
Q

ACC

A

ACCIDENT
A traffic accident is defined as a collision involving one or more vehicles. It can also involve other “moving objects,” such as a pedestrian or cyclist. Fixed objects, such as a tree, a wall, or a parked vehicle, can play a role as well.

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10
Q

CKSTLN

A

ABANDON VEHICLE
Abandoned vehicles are decrepit cars that have become useless in other ways, which are abandoned and illegally dumped in the environment. Abandoned vehicles will be tagged with an official notice when found or reported.

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11
Q

AIRCRASH

A

AIRCRAFT CRASH
An aircraft accident means an occurrence associated with the operation of an aircraft that takes place between the time any person boards the aircraft with the intention of flight and all such persons have disembarked, and in which any person suffers death or serious injury, or in which the aircraft receives substantial damage. For purposes of this part, the definition of “aircraft accident” includes “unmanned aircraft accident,” as defined herein.

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12
Q

ALARM

A

ALARM
An alarm device is a mechanism that gives an audible, visual, or another kind of alarm signal to alert someone to a problem or condition that requires urgent attention.

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13
Q

ALCOHOL

A

MIP / PROCURING OPEN CONTAINER
Minor in possession: criminal offense when someone under the legal drinking age is in possession of alcohol. Procuring Alcohol to a minor: purchasing or providing alcohol to someone under the legal drinking age.

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14
Q

ALRMTEST

A

ALARM TEST

Will be called in by officers/facilities when testing alarms on campus.

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15
Q

ANATGIFT

A

ANATOMICAL GIFT
An “Anatomical gift” is a donation of all or part of a human body that is given as a gift after the donor’s death. An anatomical gift is most often used for the purpose of transplantation, medical education, and research.

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16
Q

ANIMAL

A

ANIMAL BITE COMPLAINT
Reserved for on-campus use only.
If the bite occurs in an animal research facility (ARF) use

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17
Q

ARFCHECK

A

ARF CHECK
ARF CHECK animal research facilities
Will be called in by an officer when checking on-campus animal research facilities (ARF).

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18
Q

ASSIST

A

ASSIST OTHER AGENCY
The Purpose of this call type is to assist neighboring agencies with calls for service. This includes on-campus departments as well. Such as delivering messages, money escort, etc.

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19
Q

ASULT

A

ASSULT
The definition of assault varies by jurisdiction but is generally defined as intentionally putting another person in reasonable apprehension of an imminent harmful or offensive contact. Physical injury is not required.

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20
Q

AUTOASST

A

AUTO ASSIST

The Public Safety Officer will assist with jumpstarts, the air in tires, locating the vehicle, and unlocks.

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21
Q

AUXCLO

A

AUXILIARY CLOSET
The Auxiliary Closest unusually provides a t-shirt, shorts, sweatshirt, or sweatpants. The sizes range from S, M, L, XL, XXL, and XXXL. The Auxiliary Closest does not provide coats, underwear, socks, shoes, gloves, or hats.

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22
Q

BAGS

A

BAGS
Deposits and daily money bags are delivered or picked up by a Public Safety Officer. If a request is called in after 09:00 Monday – Friday the deposit bag will be picked up the following day. The department needs to call again for the pick-up. Pick-ups are not able to be pre-scheduled.

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23
Q

BLDGCHK

A

BUILDING CHECK

Building checks are meant for specific checks in the hospital that are NOT patient rooms.

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24
Q

BLUELIGHT

A

BLUE LIGHT ACTIVATED
Blue Light Emergency Phones are available at 33 locations throughout UNMC/ Nebraska Medicine campus. The phones can be seen on 7-foot poles or on building walls, with the word “EMERGENCY” printed on them in large lettering. The continuously illuminated Blue Lights can also be seen any time of the day or night. The phones have a direct line to Security Dispatch. Equipped with an intercom face, the units are activated by a push-button, which identifies the location, prompts security to respond directly to the location, and opens a direct line to the security dispatchers. Pushing the button also activates a secondary blue strobe light on the unit. Students are encouraged to use the Emergency Phones for any emergency.

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25
Q

BOMB

A

BOMB THREAT

Found Explosive device or ordinance. A threat or an attempt to use an explosive device or other ordinance.

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26
Q

BURG

A

BURGLARY
DEFINITION: A person unlawfully enters a structure with the intent to steal or commit a felony. This includes forced or unforced entry, the force can be crossing the plane of an open garage.

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27
Q

CKSEC

A

CHECK SECURITY
Usually, a passerby or officer notices a window or door broken or open to a business, building, or residence; this can include a request from the owner on a report from a neighbor or tenant of suspicious circumstances; unconfirmed trespassing.

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28
Q

CODADAM

A

CODE ADAM
Code Adam program is a strictly defined procedure for employees to follow when someone reports a lost or missing child. The program was originally created by Wal-Mart Stores in cooperation with the National Center for Missing and Exploited Children in 1994 and has since been implemented by many other stores and facilities throughout the United States. Its procedures train employees of various venues to systematically look for lost children in the crucial minutes following a suspected loss or abduction.

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29
Q

CODADAMDRILL

A

CODE ADAM DRILL
Code Adam program is a strictly defined procedure for employees to follow when someone reports a lost or missing child. The program was originally created by Wal-Mart Stores in cooperation with the National Center for Missing and Exploited Children in 1994 and has since been implemented by many other stores and facilities throughout the United States. Its procedures train employees of various venues to systematically look for lost children in the crucial minutes following a suspected loss or abduction.

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30
Q

CODBLUE

A

CODE BLUE
Code Blue: An emergency situation announced in a hospital or institution in which a patient is in cardiopulmonary arrest, requiring a team of providers (sometimes called a ‘code team’) to rush to the specific location and begin immediate resuscitative efforts.

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31
Q

CODRD

A

CODE RED

Code red indicates fire or smoke in the hospital.

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32
Q

COOLALRM

A

COOLER ALARM
The alarm is triggered by the cooler being either too cold or too warm. The coolers mostly contain specimens and other monitored lab testing materials. The contents of the coolers can be many years old so keeping the temperature correct is critical. Some of these alarms will be reported by Public Safety Officers, some of the alarms auto page lab staff.

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33
Q

COUR

A

COURIER
Many patients and visitors call and ask for transportation between buildings. We are happy to help arrange a ride for them. Unfortunately, we cannot provide our services to those who need any type of assistance getting in or out of the van as well as those that have a wheelchair.

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34
Q

CRISIS

A

CRISIS ALERT
A Crisis Alert is an employee/patient on campus calling *911 most of these incidents are a miss dialed. There are certain departments that call *911 to do wellbeing checks on patients off-campus. Other personnel or department call *911 to report a crime that did not occur on UNMC property.

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35
Q

PROPDAMG

A

DESTRUCTION OF PROPERTY

Injury to real or personal property through another’s negligence, willful destruction, or by some act of nature.

36
Q

DIST

A

DISTURBANCE
A disturbance is the interruption of a settled and peaceful condition or a breakdown of peaceful and law-abiding behavior; a riot.

37
Q

DOCKBMC

A

DOCK BELLEVUE MEDICAL CENTER

Only used by Bellevue Medical Center

38
Q

DLS

A

DONATE LIFE SERVICES
Donate Life America is a 501(c)3 nonprofit organization that leads its national partners and its Donate Life State Teams to increase the number of donated organs, eyes, and tissues available to save and heal lives. Donate Life℠ unites the hundreds of thousands of patients, families, and supporters we serve.

39
Q

DOM

A

DOMESTIC ASSAULT

This call type encompasses all types of domestic assault. (Verbal or Physical)

40
Q

DWI

A

DRIVING WHILE INTOXICATED
A showing of complete intoxication is not necessary for a charge of driving while intoxicated. State laws indicate levels of blood-alcohol contact at which an individual is deemed to be under the influence of alcohol.

41
Q

ELEVATOR

A

ELEVATOR PHONE ACTIVATION
An elevator entrapment occurs when a person or a group of people are enclosed in an elevator impaired by a mechanical or electronic issue. This can often lead to dangerous situations. Even in instances where entrapments don’t lead to dangerous conditions, it is often still a stressful and traumatic experience for the entrapped person(s).

42
Q

HELPANOFFICER

A

EMERGENCY RADIO ACTIVATION
Each portable radio is equipped with an emergency button to alert all users on the network of an emergency.

The emergency button is to be used as a last resort.

43
Q

EVS

A

EVS ENVIRONMENTAL SERVICES

EVS can be requested by pager for spills, blood, morgue bodily fluids, and other unspecified incidents indoors.

44
Q

FAC

A

FACILITIES

Contact facilities between the hours of 0630-1830 M-F. After this time frame use web-based work order software.

45
Q

FOLLOWUP

A

FOLLOW UP
This will primarily be called out by an officer when going to acquire additional case information. If someone calls with information for a current case or a fix-it ticket gather the following information.

46
Q

FRAUD

A

FRAUD
A person or thing intended to deceive others, typically by unjustifiably claiming or being credited with accomplishments or qualities.

47
Q

HR

A

HIT AND RUN

In traffic laws, a hit-and-run or a hit-and-run is the act of causing a traffic collision and not stopping afterward.

48
Q

HUGS

A

HUGS & KISSES

49
Q

INFO

A

INFORMATION ONLY
Use the current ‘information only’ for internal dispatch use: UNO dispatcher is able to capture information from Douglas County over their portables in regards to perimeter calls and/or calls that may affect our communities in some way.

50
Q

LAB

A

LAB LOGISTICS
Lab Logistics drivers are knowledgeable and meet all necessary requirements in the proper handling and transportation of ambient, refrigerated, and frozen specimens. Lab Logistics drivers are compliant with OSHA, IATA, TSA, and HIPAA regulations. Lab Logistics drivers are equipped with their own barcode scanners, GPS, mobile data/voice units, specimen transport coolers, spill kits, and identification badges.

51
Q

LOCK

A

LOCK

A mechanism for keeping a door, lid, etc., fastened, typically operated only by a key of a particular form.

52
Q

LOST

A

LOST AND FOUND

Public Safety will not take items valued under $100.00.

53
Q

LOTSURV

A

LOT SURVEILLANCE

Lot/garage check initiated by officer.

54
Q

MEDEMERG

A

MEDICAL EMERGENCY
Any response to an emergency medical situation will depend strongly on the situation, the patient involved, and the availability of resources to help them. It will also vary depending on whether the emergency occurs within the hospital, or outside the hospital (for instance, in the street, outbuildings, or lot/garage).

55
Q

MEDIC

A

MEDIC

INCOMING MEDICS

56
Q

MILE

A

MILEAGE

This is used to document when the officers hit in with their vehicle and starting | ending millage.

57
Q

MISP

A

MISSING PERSON
A missing person is: “anyone whose whereabouts is unknown whatever the circumstances of disappearance. They will be considered missing until located and their well-being or otherwise established”.

If the missing person is under 19 years of age refer to the CODE ADAM.

58
Q

NARC

A

NARCOTICS
Involving, affecting, or intended for people addicted to or dependent on narcotics and
inducing mental lethargy or stupor.

This call type encompasses all forms of narcotics complaints. These include; sales, paraphernalia, marijuana, and other complaints.

59
Q

NATUNK

A

NATURE UNKNOWN
DEFINITION: Often a third-party caller who was asked to call by another party and doesn’t know why or what’s happening at the given location, i.e., was asked to call the police but isn’t sure why or what is needed at the location.

This call type is taken very serious by Law Enforcement Officers (LEO) units – it is used when the call taker receives information that indicates an emergency is occurring at the location, but the details are unknown, i.e., a woman screaming hysterically into the phone or in the background, but no one will speak. An emergency law enforcement response using this call type is sent to the location to determine what the situation is.

60
Q

PAGES

A

PAGES
The page request can come in many different ways. They can come in on the phone from staff or officers. The list of pages is within eyesight on the desktop of the desk.

61
Q

PANIC

A

PANIC ALARM
Initiated from Lenel the Alarm Monitoring system.
The Panic Alarm shows up highlighted by purple.

62
Q

PTWATCH

A

PATIENT WATCH
A patient watch is a patient who needs an officer guarding the room 24 hours a day. The reason for a patient watch is typically due to the violence scale done by the nursing staff.

63
Q

POMS

A

PIECE OF MIND

Peace of Mind life safety device

64
Q

PURSUIT

A

PURSUIT

Initiated by officer

65
Q

RMVBOOT

A

REMOVING BOOT
During daytime week hours transfer to Parking Services 402-559-8580. After hours and weekends send the officer to the Lot to remove the boot.

66
Q

RPT

A

REPORT
Initiated by officer
The report initiated by an officer of a person or a non-moving vehicle

67
Q

ROBB

A

ROBBERY
DEFINITION: The use of force and violence or putting a person in fear to take money or personal property of any value with the intent to steal. The victim must be present, a weapon may or may not be displayed. There are two types of robberies, armed and strong arm, which either can occur at a business, residence, or to an individual. Armed robberies include a weapon or threat of a weapon. Strong arms include use or threat of force, a threat of a weapon may be used.

This call type encompasses all forms of robbery. This included a strong arm or the use of a weapon. Keep the caller on the phone if safe to do so.

68
Q

HELIPAD

A

SECURE HELIPAD

An officer standing by to ensure the helicopters land and take off safely.

69
Q

SEX

A

SEXUAL ASSAULT
Sexual assault is an act in which a person intentionally sexually touches another person without that person’s consent or coerces or physically forces a person to engage in a sexual act against their will.

This call type encompasses all forms of sexual assault.

70
Q

SPECATTCHK

A

SPECIAL ATTENTION CHECK
A Special Attention Check is time frames (½ hour, 1 hour, twice as shift, or once a shift) requested by nursing staff based on the severity of a specific situation.

71
Q

SPECDET

A

SPECIAL DETAIL
A Special Detail is used when an officer reports they are
1. On the DSO
2. Baxter Arena
3. Working a concert
4. This is not used for creating a report: see

CALL INFORMATION:
Initiated by officer

72
Q

STAFFASSIST

A

STAFF ASSISTANCE

is when staff calls into dispatch and requests officers to respond to assist with a situation.

73
Q

SUBJECT

A

SUBJECT STOP

Stop initiated by an officer of a person or a non-moving vehicle

74
Q

SUICPTY

A

SUICIDAL PARTY
This call type should be used for calls of people threatening suicide. If the caller is with the victim, keep the caller on the line if the situation warrants and it is safe to do so.

75
Q

SUSP

A

SUSPICIOUS PERSON
A suspicious person is either one who is. Exhibiting suspicious behavior, or who is in an area or doing something that is not normal. • Other unusual behavior may include nervousness, nervous glancing, or other signs of mental. discomfort/being ill-at-ease.

76
Q

SUSPV

A

SUSPICIOUS VEHICLE
Any vehicle moving slowly and without lights or following a course that appears aimless or repetitive is suspicious in any location. Parked, occupied vehicles containing one or more persons are especially significant if observed at an unusual hour.

77
Q

TEMPORARYID

A

TEMPORARY ID

BELLEVUE MEDICAL CENTER ONLY

78
Q

THEFT

A

THEFT

Theft: the act of stealing / an unlawful taking (as by embezzlement or burglary) of property

79
Q

TRAFFIC

A

TRAFFIC STOP
A traffic stop, commonly referred to as being pulled over, is a temporary detention of a driver of a vehicle by police to investigate a possible crime or minor violation of the law.

80
Q

TRESPASS

A

TRESPASS | TRESSPASSER

Enter the owner’s land or property without permission or entry to a person’s land or property without their permission.

81
Q

UNLOCK

A

UNLOCK
Unlock - undo the lock of (something) by using a key or use a password or other form of authentication to access the full functionality or data of (a computer, mobile phone, file, etc.).

82
Q

VALET

A

VALET RELEASE

A person employed to park cars.

83
Q

WARR

A

WARRANT SERVICE
This can be used if someone an officer is contacting from a call has a warrant. This can also be used if an officer goes to a place to check on a party with a warrant.

84
Q

WEAP

A

WEAPONS VIOLATION

This call type encompasses all forms of weapons complaints.  

85
Q

WEATHER

A

WEATHER ALERT

Initiated by NCIC

86
Q

WELLCK

A

WELLBEING CHECK
DEFINITION: This call type is used when there is a concern for the welfare of another. This includes all check welfare situations where concern for someone is expressed whether or no threat of violence or foul play is suspected. If the possibility of a medical exists, (e.g. man down nature unknown, person down on the ground/ bus stop/ lobby, etc.) the call shall be screened, transfer the call to 911 for EMD if available. This includes calls received by the Douglas County Communications Center from a person under the influence of alcohol or drugs or otherwise incoherent causing the call taker to be concerned for the welfare of the caller or the caller’s ability to care for themselves.

87
Q

ASSIST NON LAW AGENCY

A

When Public Safety Personnel assist with any incident with non-law agency

Public Safety Dispatch (13 decks)

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