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Call Types Flashcards

1
Q

Multiple callers driving by reporting a building on fire

A

BOX - Structure Fire

  • Is everyone outside and in a safe place?
  • Tell me exactly what is on fire?
  • How big is the fire?
  • Do you see flames?
  • What color is the smoke?
  • Are there any other buildings treatened?
  • Do you know how the fire started?
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2
Q

Caller on site reporting fire and they see flames

A

BOX - Structure Fire

  • Is everyone outside and in a safe place?
  • Tell me exactly what is on fire?
  • How big is the fire?
  • Do you see flames?
  • What color is the smoke?
  • Are there any other buildings treatened?
  • Do you know how the fire started?
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3
Q

Caller on site reporting black or dark colored smoke coming from a building

A

BOX - Structure Fire

  • Is everyone outside and in a safe place?
  • Tell me exactly what is on fire?
  • How big is the fire?
  • Do you see flames?
  • What color is the smoke?
  • Are there any other buildings treatened?
  • Do you know how the fire started?
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4
Q

Caller reporting Outside fires infringing on building

A

BOXL - Light BOX

  • Is everyone outside and in a safe place?
  • Tell me exactly what is on fire?
  • How big is the fire?
  • Do you see flames?
  • What color is the smoke?
  • Are there any other buildings treatened?
  • Do you know how the fire started?
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5
Q

Single caller reporting a building on fire

A

BOXL - Light BOX

  • Is everyone outside and in a safe place?
  • Tell me exactly what is on fire?
  • How big is the fire?
  • Do you see flames?
  • What color is the smoke?
  • Are there any other buildings treatened?
  • Do you know how the fire started?
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6
Q

Caller reporting small Fire on Patio or Shed on fire

A

BOXL - Light BOX

  • Is everyone outside and in a safe place?
  • Tell me exactly what is on fire?
  • How big is the fire?
  • Do you see flames?
  • What color is the smoke?
  • Are there any other buildings treatened?
  • Do you know how the fire started?
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7
Q

Caller reporting white smoke in or around a structure

A

BOXS - BOX Still

  • Is everyone outside and in a safe place?
  • Tell me exactly what is on fire?
  • How big is the fire?
  • Do you see flames?
  • What color is the smoke?
  • Are there any other buildings treatened?
  • Do you know how the fire started?
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8
Q

Need for Air monitoring and/or requiring Ventilation

A

BOXS - BOX Still

  • Is everyone outside and in a safe place?
  • Tell me exactly what is on fire?
  • How big is the fire?
  • Do you see flames?
  • What color is the smoke?
  • Are there any other buildings treatened?
  • Do you know how the fire started?
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9
Q

Caller reporting a contained oven fire

A

BOXS - BOX Still

  • Is everyone outside and in a safe place?
  • Tell me exactly what is on fire?
  • How big is the fire?
  • Do you see flames?
  • What color is the smoke?
  • Are there any other buildings treatened?
  • Do you know how the fire started?
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10
Q

Caller reporting indoor electrical issue, Outlet on fire or arcing, No extension

A

ELEC - Electric Fire

  • Describe the problem you are having.
    • [lights dimming, electrical odor, sparks or arcing, appliance overheating]
  • Do you see fire or smell smoke?
  • If you can do so safely, locate the breaker panel and turn off the power. Do not return inside to access the panel.
  • Is there a wall that is hot to the touch or discolored?
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11
Q

Reports of outdoor - illegal, trash, brush pile on fire

A

TRASH - Trash Fire

  • How big is the fire?
  • Can you tell me what is burning? (brush pile, garbage, plastic, tires, lumber)
  • Are there any buildings or vehicles threatened by the fire?
    • YES: How close is the fire? [Consider BOXL or BOX]
  • Are there any hazardous materials?
  • What is the best access point for the fire department?
  • Is the fire atteded?
  • Do you know how the fire started?
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12
Q

Outdoor Fire - light fuel, slow spread

A

GRASS - Small Grass Fire

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13
Q

Outdoor Fire - moderate/heavy fuel, moderate spread

A

BRSHL - Brush Alarm

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14
Q
  • Traffic Accident WITHOUT EMS response
  • No Complaints
A

Traffic Accident - Pri 3F

  • Have you been involved?
  • Is anyone injured?
  • Has anyone been thrown from the vehicle?
  • Is anyone trapped in the vehicle?
  • Are there any hazards threatening the victims?
    • [electrical lines down, fliud spills]
  • Is the vehicle on fire?
  • Vehicle description? (SUV, CAR, TRUCK)
    • [How many, Color]
  • Are the vehicles blocking traffiic?
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15
Q

Traffic Accident with Minor Injuries, Low impact

A

Traffic Injury Pri 4F EMS Added

  • Have you been involved?
  • Is anyone injured?
  • Has anyone been thrown from the vehicle?
  • Is anyone trapped in the vehicle?
  • Are there any hazards threatening the victims?
    • [electrical lines down, fliud spills]
  • Is the vehicle on fire?
  • Vehicle description? (SUV, CAR, TRUCK)
    • [How many, Color]
  • Are the vehicles blocking traffiic?
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16
Q
  • Traffic Accident with Patient not breathing, major injury, unconscious
  • ****Transfer caller to EMS****
A

Traffic Injury Pri 1F

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17
Q

Traffic Accident with Multi-Vehicle, Large Vehicle, Bus or 18 wheeler on fire, Auto-ped, Auto-Motorcycle

A

Traffic Injury Pri 2F

  • Have you been involved?
  • Is anyone injured?
  • Has anyone been thrown from the vehicle?
  • Is anyone trapped in the vehicle?
  • Are there any hazards threatening the victims?
    • [electrical lines down, fliud spills]
  • Is the vehicle on fire?
  • Vehicle description? (SUV, CAR, TRUCK)
    • [How many, Color]
  • Are the vehicles blocking traffiic?
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18
Q

Vehicle Rolled Over

A

Traffic Rollover Pri 2F

  • Have you been involved?
  • Is anyone injured?
  • Has anyone been thrown from the vehicle?
  • Is anyone trapped in the vehicle?
  • Are there any hazards threatening the victims?
    • [electrical lines down, fliud spills]
  • Is the vehicle on fire?
  • Vehicle description? (SUV, CAR, TRUCK)
    • [How many, Color]
  • Are the vehicles blocking traffiic?
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19
Q

Vehicle or Boat on Fire

A

AUTO - Auto Fire

  • What type of vehicle is on fire?
    • [RV, Bus, 18-Wheeler, Garbage Truck: [Go To Traffic Pri 2]
  • Is everyone out of the vehicle?
  • Is the vehicle close to a building or catching anything else on fire?
  • Where exactly is the vehicle located? (Roadway, Parking Garage)
  • Can you tell me exactly what is burning? (Engine area, tires, passenger compartment, all)
  • Are there any hazadous materials of chemicals involved?
20
Q

Vehicle fire in Parking garage

A

PKG - Auto Fire Garage

  • What floor of the parking garage is the fire on?
  • How big is the fire?
  • Is the fire speading to other cars or an attached building?
  • Are there any hazardous materials involved?
  • Is there a fire alarm sounding?
  • Are there any fire sprinklers flowing water?
21
Q

Vehicle Pin-In

A

RESQV - Vehicle Rescue

  • Have you been involved?
  • Is anyone injured?
  • Has anyone been thrown from the vehicle?
  • Is anyone trapped in the vehicle?
  • Are there any hazards threatening the victims?
    • [electrical lines down, fliud spills]
      ​
  • Is the vehicle on fire?
  • Vehicle description? (SUV, CAR, TRUCK)
    • [How many, Color]
  • Are the vehicles blocking traffiic?
22
Q

Train derailment - Passenger Train

A

RESQV - Vehicle Rescue

  • Have you been involved?
  • Is anyone injured?
  • Has anyone been thrown from the vehicle?
  • Is anyone trapped in the vehicle?
  • Are there any hazards threatening the victims?
    • [electrical lines down, fliud spills]
      ​
  • Is the vehicle on fire?
  • Vehicle description? (SUV, CAR, TRUCK)
    • [How many, Color]
  • Are the vehicles blocking traffiic?
23
Q

Spills < 5 Gallons

A

SPILL - Liquid < 5 Gallons

  • What is the spilled material?
    ​
  • Is it still leaking?
    • 5-50 gallons [Go To HC]
    • Greater than 50 gallons [Go To HMTF]
  • Where did the material spill? (Roadway, Grass, Waterway)
24
Q

5-50 Gallon Spills

A

HC - Hazardous Condition

25
- Smell of gas inside structure, Broken gas line - \< 2 inches - Small acid spills or small backyard propane tank leaking
HC - Hazardous Condition Leak Indoors * Is the (Stove, HVAC, Water Heater, etc) leaking? * Do you hear any hissing or other noises? * I need everyone to evacuate the structure and wait outside in a safe location. * Do not use any ignition source while leaving the area such as electronic devices, light switches, or vehicles * Do you or anyone else feel sick? Headache, nausea * If symptoms [add EMS to call]
26
Spills \> 50 gallons
HMTF - Hazmat Task force
27
Gas line break 2"+
HMTF - Hazmat Task force
28
Spill with Waterway exposure
HMTF - Hazmat Task force
29
Moderate spills of corrosives, large release, large propane tank leaking
HMTF - Hazmat Task force
30
Caller reporting general concern over an Odor in the area Outside
ODOR - Investigation
31
Caller reporting general concern over Smoke or Haze in an area Outside
SMOKE - Investigation * Where is the smoke coming from? * INSIDE: [Consider ELEC, BOXL or BOX] * Can you see what is buring? * What color is the smoke? * Is the smoke getting worse, better, or staying the same? * Were are you in relation to the smoke, what is your vantage point? * Is the smoke affecting visibility on a roadway? * YES [RA LAW] ​​
32
Wilderness, SAR, High Angle, Industrial, Cave/Confined Space, Trench, Collapse
RESQT - Rescue - Task Force WILDERNESS RESCUE * Tell me exactly what is happening? * Describe the person in trouble. (Name, Age, Sex, Clothing) * How long has the person been lost? (When did you last see them?) * Describe what is around you. (Landmarks, power lines, noises) * What was the point of entry? * Stay in one location. let the rescuers come to you. * Listen for the responders. Make noise to alert responders to your location.
33
Outdoor BBQ on Balcony at Apartment, near building, near cars
BBQ - Unsafe Cooking * What is the location of the BBQ grill or unsafe cookin? (balcony, near bldg, near cars) * Is the fire contained within the BBQ pit or cooking appliance? * Is anyone near the fire? (attened or unattended)
34
Uncontrolled Water Leak
BWP - Broken Water Pipe * Where is the water coming from? (inside / outside / from above, appliance, pipe) * Can you turnoff the water? (under sink, under toilet, behind washer, at the street) * Is the water on any electical equipment? (Stay out of the water and leave the area to avoid electric shock) * How much water is there?
35
Dumpster or Compactor on fire - no exposure
Dump - Dumpster Fire * Are you seeing Fire or just Smoke? * Are there any buildings or vehicles near the dumpster fire? * Do you know what is burning? (garbage, plastic, tires) * Do you know if there are any hazardous materials?
36
Person(s) Trapped in elevator
PS - Elevator/Person Stuck * How many people are trapped? * Which elevator are they in? (elevator #, bank, floor) * Where is the elevator located? (Front, rear, service entrance) * At what floor did you get on the elevator? * Were you going up or down?
37
Stranded boat - (no threat)
PS - Boat /Stranded Boat
38
Lost Person
PL - Patient Location
39
Person Locked in or out of building or vehicle
UNLOCK - Vehicle/Building * Who is locked in the vehicle? (age, sex) * Is the vehicle running? (Is the AC on?) * Is the trapped person in distres? (sweatin, flushed, level of consciousness) * How long has he /she been in the vehicle? * Describe the vehicle. * What landmarks are near by that will help get the fire truck to your location?
40
Outdoor Wires Arcing - (pole, tree, transformer)
WARC - Wires Arcing * Where are the wires located? (house, street, sub-station) * Do you see fire or smoke? (From where? transformer, pole?) * Are the wires touching anything? (the ground, tree, building, fence, vehicle)
41
Outdoor wires hanging low or on the ground (arcing or not)
WDOWN - Wires Down
42
Insufficient information to set a call type
UNK - Unknown Condition
43
Water Rescue - "I CAN SEE THE PERSON"
WRESQT - Water Rescue TF Pri 1
44
Water Rescue - "I CAN NO LONGER SEE THE PERSON"
WRESQT - Water Rescue TF Pri 2
45
Water Rescue - "NON-LIFE THREATENING" stranded on a boat, only access to injured person is by boat
WRESQT - Water Rescue TF Pri 3
46
Minor, non-vehicular entrapment (bicycles, fences)
RESC - Rescue Condition
47
Alarm Call
* What is the [ADDRESS]? (Can you REPEAT that for verification please?) * [SELECT CALL TYPE] * Can I get your NUMBER please? * What TYPE of DEVICE & LOCATION of the Alarm? * Are there any additinal alarms? (Burg/Medical) * What is the KEYHOLDERS Name and Number? * What is your operator name and number? If you get any additional info/or updates please call us back... I'm Operator XXXX

Dispatch (1 decks)

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