California Profesional Psychology School Class Flashcards
(294 cards)
Crisis
a period of psychological disequilibrium, experienced as a result of a hazardous event or situation that constitutes a significant problem that cannot be remedied by using familiar coping strategies
defining feature of crisis is it is time-limited and ordinarily lasts for no more than 6-8 weeks…without appropriate resolution, crisis may produce lasting dysfunction
Components of Crisis (Golan)
- Hazardous event - specific stressor initiating reactions leading to crisis that may be anticipated (marriage/retirement) or unanticipated (death)
- Vulnerable State - person’s responses to hazardous event marked by increase in tension and sense of ineffectiveness the person attempted to relieve by using customary coping strategies…if attempts are unsuccessful, tension increases and ability to function decreases
- Precipitating Factor - final stressful event in series of events moving person from state of acute vulnerability to state of disequilibrium/disorganization.
- Active Crisis State - when coping skills have broken down and tension is at a maximum level leading to state of disequilibrium. Person usually recognizes that customary coping mechanisms are inadequate and thus, may be highly motivated to seek and accept help
3 stages:
a) physical and psychological agitation
b) preoccupation with the events that led to the crisis
c) gradual return to a state of equilibrium
- Reintegration - restoration of equilibrium after crisis involving ability to objectively evaluate crisis situation and develop and use adaptive coping strategies.
Crisis Origins (types)
crises categorized in terms of their origin as situational or maturational
Situational Crises (crises origin)
triggered by sudden, uncontrollable, and usually unanticipated event that threatens the person’s sense of psychological, biological, and/or social well-being. Ex, natural/man-made disaster, assault, rape, unexpected job loss, expected death, physical illness/injury
Maturational (Developmental) Crises [crises origin]
embedded in developmental processes; occurs when a person is struggling with the transition from one life stage to another
may be universal in that they reflect normal life-cycle transitions (ie. puberty, retirement transitions) or non-universal in that not all people experience them during the course of normal development (i.e. change in social status due to divorce or relocation to another country)
Phases (reactions to a crisis)
1) impact phase - occurs immediately after the event and lasts from a few minutes to a few hours… person exhibit shock, fear, agitation, confusing, or other overt signs of distress and may deny that the vent has occurred
2) recoil phase - occurs when individual begins to acknowledge the reality of situation and attempts to make sense of what has happened; characterized by an intensification of emotional and physical symptoms
3) posttraumatic recovery phase - may involve alternating periods of adjustment and relapse as the person becomes fully aware of the implications of what has occurred and attempts to re-establish a state of equilibrium; duration depends on severity of crisis, individual’s characteristics, and the effectiveness of treatment
Symptoms (reactions to a crisis)
combination of affective, cognitive, behavioral, and physical symptoms that may appear a few hours, days, or even months after precipitating event occurs
affective sxs: shock, disbelief, numbness, fear, anger, irritability, anxiety, sadness, guilt or shame, and helplessness
cognitive sxs: flashbacks, intrusive thoughts and images, nightmares, disorientation, confusion, and impaired memory, concentration and design-making
behavioral sxs: difficulties accomplishing activities of daily living, social withdrawal, change in sexual activity, an inability to perform work-related duties, behaviors that are inappropriate or inconsistent with thoughts and feelings (i.e. laughing while describing an unpleasant event), impulsive and dangerous actions, and substance abuse
physical sxs: sleep disturbances, appetite changes, muscle tension and aches, nausea and diarrhea or constipation, sweating, hyperventilation, agitation, palpitations, dizziness, and a heightened startle response
Risk Factors (reactions to a crisis)
pre-event factors: previous unresolved trauma or loss, previous psychiatric history or substance abuse, concurrent life stressors, socioeconomic disadvantage, and female gender
peri-event factors: sudden and unexpected event, man-made (vs natural) disaster, prolonged exposure to the vent, perceived or actual threat to life of self or others, exposure to horrific scenes or sensory experiences and substantial personal loss
post-event factors: survivor or performance guilt, adverse reactions by others, and a lack of social support
Anniversary Reaction (reactions to a crisis)
refers to physical, emotional, and behavioral symptoms that occur around the anniversary of the event that precipitated crisis.
sxs may include re-experiencing even in dreams or flashbacks; depression, anxiety, anger, and/or fear; feelings of guilt or helplessness; and physical symptoms.
for many people, recognizing sxs are due to anniversary reaction is alleviating but for others, may require treatment
Impact of Culture (reactions to a crisis)
requires recognition that culture may impact how one reacts to and recovers from a crisis; culture affects how people express their feelings, interpret their psychological symptoms, and respond to help
Characteristics of Crisis Assessment
1) clearly linked to crisis resolution (ex client learns during assessment that fear and sense of helplessness are normal responses, this awareness may help alleviate their reactions)
2) focuses primarily on immediate problems but also addresses historical information that is pertinent to understanding and resolving the current crisis (i.e. history of solving problems and coping with stressful events)
3) assessment is a collaborative effort with person and significant others of this person to identify treatment goals and a treatment plan and encourages the client to make decisions during the course of treatment
Communication Skills (crisis assessment)
establishing rapport is essential to crisis assessment and intervention; depends on provider’s ability to convey empathy, concern, and sincerity, which is affected by use of communication techniques that let the client know that they are understood.
effective communication techniques:
1) silence (allow time for the client to speak and facilitate catharsis by avoiding interruptions)
2) nonverbal attending (relay interest and concern through body language
3) restatement (confirm accuracy of understanding by repeating important information
4) paraphrasing (demonstrate understanding and empty by summarizing major points
5) reflection of emotion (acknowledge and mirror emotional reactions)
6) closed-ended questions (to get specific information
7) open-ended questions (ask what, why, how, etc to obtain more detailed info)
Assessment Domains (crisis assessment)
1) Risk to life…of self and others: when danger signs present, conduct structured inquiry to collect info to help identify and implement appropriate plan to protect life. Use direct questions
2) Origins, Severity, and Development of Crisis: involves identifying the hazardous event and precipitating factor(s) that led to the client’s current distress which helps determine if indiv’s distress is a manifestation of chronic stress or acute crisis state, identify the phase of clt’s crisis state, and help identify the appropriate intervention. Precipitating event can be difficult to identify so use of direct questions can help identify the precipitating factor(s).
3) Manifestations of the Crisis: goal of this aspect of assessment is to determine how the client interprets the events that led to the crisis (i.e. as a threat, loss, or challenge), emotional, cognitive, behavioral,a nd physical symptoms, and usually way of responding to stress. This info will help identify appropriate intervention strategies and establish a baseline for evaluating the client’s progress in treatment (ex “how do you feel about what just happened?” and “how do you usually cope with stressful events?”;;; interpret symptoms as a normal response to stressful event rather than as signs of pathology (assigning a diagnosis to a person’s reaction to crisis may result in viewing the reaction as an illness rather than opportunity for growth);;;; clt’s pre-crisis functioning within affective, cognitive, and behavioral domains should be assessed to determine the extent of change th client has experienced in these domains as a result of the crisis event which will hep determine the extent to which the client’s current functioning is atypical and whether impairments in functioning are related to the current crisis or are chronic;;; clt’s subjective interpretation of recent stressful events is a key determinant of their crisis response and may be assessed by considering questions such as, “is interpretation consistent with relating of situation? if not, does clt’s interpretation differ from reality to the extent that it constitutes a threat to the clt’s or someone else’s well-being? to what extent is clt open to changing irrational beliefs about crisis situation and reframing them in more rational terms?”;;; socialization processes and value systems affect how people interpret events
4) Family, community, and sociocultural factors: evaluate relevant family factors, community resources, and cultural influences to clarify the origins of the crisis and the client’s reaction to it and to identify what alternatives are available to help the client resolve the crisis and restore him/her to a pre crisis level of functioning
Types of Assessment (crisis) - 1) Triage assessment
occurs immediately following a community disaster or other traumatic event and is conducted by first responders. Involves obtaining crucial demographic data and information about clt’s perceptions of the event, coping skills and sources of support safety and lethality, mental status, current symptoms, preexisting psychiatric conditions, environmental stressors, and ability to benefit from treatment. Purpose of triage assessment is to determine if an intervention is necessary and, if so, to identify the appropriate intervention - i.e. emergency inpatient hospitalization, outpatient treatment, or referral to a support group or social service agency
Types of Assessment (crisis) -
1 Triage assessment 2 Crisis Assessment 2a Rapid assessment instruments (RAIs) 2b Semi-Strucured Interviews 3 Biopsychosocial Assessment
Types of Assessment (crisis) - 2) Crisis Assessment
goal of crisis assessment is to “provide a systematic method of organizing clt information related to personal characteristics, parameters of crisis episode, and the intensity and duration of the crisis and..then utilize these data to develop effective treatment plans…important to distinguish between normal reactions to crisis event and reactions that are excessive or that reflect a pre-existing condition/disorder
2a Rapid Assessment Intervals (RAIs) are brief standardized self-report measures that are easy to administer and score and can be included in the initial assessment and used to monitor the progress of treatment (BSI-Brief Symptom inventory, BDI, Impact of Events Scale, Lewis Roberts Crisis State Assessment Scale)
2b Semi-Structured Interviews: ex, Myer’s Triage Assessment Model [ 1) affective domain includes 3 types of reactions - anger/hostility, anxiety/fear, and sadness/melancholy. Optimal interventions for ppl whose strongest reactions are in affective domain are supportive strategies that validate the client’s feelings; catharsis strategies to help express; and awareness strategies that help clt become more conscious of emotions
2) cognitive domain represents clt’s perceptions of crisis event as a transgression, threat, or loss. Respective effective interventions are ordering strategies that promote rational thinking; clarifying strategies that help the clt consider alternative interpretations; and delimiting strategies that help clt stop catastrophizing the crisis situation
3) behavioral domain consists of 3 types of reaction - avoidance, approach and immobility. Respective interventions are guiding (helping clt identify and obtain resources); protecting (keeping clt and others safe); and mobilizing (mobilizing sources of support and assistance).
Types of Assessment (crisis) - 3) Biopsychosocial Assessment
to obtain information on person’s biological and psychological functioning and sociocultural experiences that will be helpful for formulating treatment goals and a treatment plan. Amount of info collected depends on severity of crisis and urgency and nature of services required (i.e. developmental crisis vs emergency situation)
Myer’s Triage Assessment Model
1) affective domain includes 3 types of reactions - anger/hostility, anxiety/fear, and sadness/melancholy. Optimal interventions for ppl whose strongest reactions are in affective domain are supportive strategies that validate the client’s feelings; catharsis strategies to help express; and awareness strategies that help clt become more conscious of emotions
2) cognitive domain represents clt’s perceptions of crisis event as a transgression, threat, or loss. Respective effective interventions are ordering strategies that promote rational thinking; clarifying strategies that help the clt consider alternative interpretations; and delimiting strategies that help clt stop catastrophizing the crisis situation
3) behavioral domain consists of 3 types of reaction - avoidance, approach and immobility. Respective interventions are guiding (helping clt identify and obtain resources); protecting (keeping clt and others safe); and mobilizing (mobilizing sources of support and assistance).
Goals of Crisis Intervention
usually include
1) relieve clt’s current symptoms
2) help clt identify and gain understanding of factors that led to crisis state
3) use remedial measures and available resources to restore the clt to pre-crisis level of functioning or, if possible, improve functioning above the pre-crisis level)
4) help clt develop adaptive coping strategies that can be used in current and future situations
5) help clt connect current stresses with past life experiences
Note: 1st 3 goals must be addressed in all crisis interventions while last two are feasible/necessary in only some situations
Crisis Intervention vs long-term therapy
Crisis Intervention vs Long-Term Therapy
Regarding diagnosis: focused crisis assessment vs comprehensive diagnostic evaluation
Regarding Treatment Focus: immediate traumatized aspects of person vs underlying causes and whole person
Regarding Treatment Plan: Problem-speific plan to alleviate crisis symptoms vs Personalized comprehensive plan that addresses long-term needs
Regarding Treatment Strategies: Time-limited techniques for immediate resolution of the crisis vs Various techniques that address short-term, intermediate, and long-term goals
Regarding Evaluation of Results: Behavioral evaluation of person’s return to pre-crisis state of equilibrium vs Behavioral evaluation of therapeutic outcome in terms of person’s overall functioning
Principles of Crisis Intervention
7 core principles
1) Proximity - crisis intervention are usually provided in surroundings that are close to the clt’s normal area of functioning or where the precipitating event occurred
2) Immediacy - to maximize their effectiveness, crisis interventions are provided as soon as feasible after precipitating event
3) Expectancy - refers to the need to instill hope as early as possible
4) Brevity - most crisis interventions involve 1-5 contacts with clt
5) Simplicity - interventions are usually simple rather than complex and address one issue at a time
6) Innovation - refers to the modification of routine interventions to fit the situation and clt’s needs
7) Practicality - for an intervention to be useful, must be able to be carried out by the clt
Crisis Intervention Tasks
4 Primary Tasks of Crisis Intervention
1) physical survival (maintaining physical health and preventing suicide/homicide)
2) expression of feelings (identifying and expressing feelings related to the crisis and understanding how feelings impact psychological and physical well being)
3) cognitive mastery (developing a reality-based understanding of the crisis event by addressing irrational beliefs and fears and unfinished business and modifying self-image in light of the crisis event
4) behavioral and interpersonal adjustments (adapting to changes in daily life activities, relationships, and goals and minimizing the long-term negative consequences of the crisis)
Evaluating Crisis Intervention Outcomes
before deciding to end intervention, consider:
1) has clt regained equilibrium in all basic ares of functioning (behavioral, affective, cognitive, somatic, interpersonal)?
2) has clt regained their coping capabilities?
3) has clt integrated crisis event into their life as a whole so that it no longer requires intense attention?
4) were previously unresolved personality issues triggered by crisis and if so, have they been successfully worked through or is additional treatment required?
Crisis Intervention Models - Stress-Crisis Continuum by Burgess and Roberts 2005
7 level stress-crisis continuum to help providers identify the type of crisis a clt is experiencing and choose an appropriate intervention
Level 1 - Somatic Distress - crisis due to somatic distress is precipitated by a biomedical disease (i.e. cancer, diabetes) or by depression, anxiety, or other minor psychiatric state. Respective intervention include patient education about illness and medical treatments focusing on sx reduction
Level 2 - Transitional Crisis - crisis due to stressful events that are usually anticipated but cannot be entirely controlled by the person (i.e. adolescent pregnancy, job transition). Respective interventions include education about life transitions, anticipatory guidance to help prepare for the transition, self-help groups and individual therapy
Level 3 - Traumatic Stress Crisis - precipitated by an external stressor that is ordinarily unpredictable and is sudden, life-threatening, and overwhelming (e.g., natural disaster, sexual assault, sudden death). Respective interventions include crisis-oriented cognitive-behavioral therapy, strategic solution-focused therapy, and pharmacotherapy
Level 4 - Family Crisis - precipitated by family or other primary interpersonal relationship and may be related to a developmental issue such as dependency or sexual intimacy (i.e. child abuse, DV, homelessness,) Respective interventions goals are to destabilize lives, strengthen interpersonal relationships and deter psychiatric symptomatology which may be achieved with comprehensive psychoeducation and indiv/couple/family interventions
Level 5 - Serious Mental Illness - occurs when dementia, psychosis, or other serious mental illness increases the likelihood that another problem will precipitate a crisis state. Immediate crisis intervention should focus on symptom reduction thru enhancing problem-solving skills, environmental manipulation, and/or pharmacotherapy. hospitalization and long term indiv and grp treatments are likely to be required
Level 6 - Psychiatric Emergencies - involves severe impairment in general functioning with a threat or actual harm to self and/or others (i.e. suicide attempt, homicide, OverDose. Respective Interventions focus on rapid assessment, mobilization of appropriate resources, and provision of emergency care.
Level 7 - Catastrophic Crises - combines 2 or more level 3 Crises with a level 4-6 crises. Requires comprehensive multimodal intervention