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Admin Semestre 5 > Calidad Total > Flashcards

Calidad Total Flashcards

1
Q

Indispensables

A

Globalización económica
Calidad
Certificación

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2
Q

Se da en:

A

Japón, final de la SGM

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3
Q

Clientes:

A

Internos

Externos

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4
Q

Autores:

A

Kaorul Ishikawa

Edwards reming

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5
Q

T Control total de calidad (CTC)
Q
M

A

Capacidad y desarrollo
Clientes 1er lugar
Mejora continua
Objetivo cero defectos

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Admin Semestre 5 (11 decks)

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