CA-2 Flashcards
The process of creating a product to fit the requirements of a specific buyer is____________________
Custom Manufacturing
____________________ is the process of changing and improving resources to create goods or services.
Conversion
A(n) ____________________ is all the people and organizations that might purchase a product.
Market
A(n) ____________________ is a license to sell a company’s goods or services within a certain territory
or location.
Franchise
Bits of data stored on a computer about the websites visited are _____________________________
Cookies
The authority structure of a company from the highest to the lowest levels is called the
Chain of command
The ongoing effort to improve production processes to meet goals and increase profit is called
Continuous process improvement
____________________ are wages that are at least equal to those paid by similar businesses in an area.
Competitive Wages
Capital brought into the business in exchange for a percent of ownership in the business is
Equity Financing
The movement of money into and out of a business is called
Cash Flow
is the process of willingly risking resources to start and run a business in pursuit of profit.
Enterprise
A(n) ____________________________________ is a written statement of goals and objectives for a
business with a strategy to achieve them.
Business Plan
is payment to an employee for work performed including wages or salaries, incentives, and benefits.
Compensasion
__________________________________ is a name, term, or design that sets a product or business apart from its competition.
Brand
_______________________________________ is using remote servers to store and access data over the Internet rather than on a personal computer or local server.
Cloud computing
The property or items of value owned by a business are __________________________________.
Assets
Skills required to resolve a situation that could lead to hostile behavior are called
__________________________________________
Conflict Resolution Skills
Software helps safeguard a computer that is connected to the Internet or any type of network is
_______________________________________
Antivirus Software
The _______________________________ of a business determines who has control of a business and
decision-making power.
Capital Structure
Private investors who fund start-up businesses are called _____________________________________.
Angel Investors
A(n) ____________________ is a group of workers united as a single body to protect and advance the
rights and interests of its members
Labor Union
All the activities required to create a product are part of the ___________________________________
Production Process
___________________________________ is the process of hiring, training, and developing employees.
Human recource management
An arrangement where two part-time employees handle the responsibilities of a single full-time position
is called ______________________________________
Job Sharing
_______________________________________ is a science concerned with designing and arranging
things people use so that they can interact efficiently and safely.
Ergonomics
A(n) _______________________________ outlines how company decisions are made
Policy
The process that identifies the job requirements for a position, employee qualifications, and how success
will be evaluated is called _________________________________.
Job analysis
The ability to use technology to locate, evaluate, communicate, and create information is called
____________________________________________.
Digital Literacy
is a process for holding meetings so that they are orderly and democratic.
Parliamentary Procedure
is the process of the coordination of activities and resources needed
to reach its goals.
Organizing
___________________________________ is the exchange of information through electronic means.
Electronic Data Interchange
___________________________ is an illegal act that involves stealing someone’s personal information
and using that information to commit theft or fraud.
Identity theft
A(n) ____________________ chart is a diagram showing how each employee position within the
company interacts with others in the chain of command.
Organizational
A(n) ___________________________________ is someone who regularly and skillfully engages in the
use of technology, such as the Internet, computers, and other digital devices.
Digital citizenship
The ability to communicate effectively using body language, eye contact, personal space, behavior, and
attitude is ________________________________________ skills.
Non-verbal skills
____________________________________ is the standard transfer of electronic data for business
transactions between organizations.
Digital Communication
____________________________ consists of a company’s division managers and department heads.
MIddle Management
Using the Internet to harass or threaten an individual is ____________________________________.
Cyberbullying
Unfair treatment of an individual based on his or her race, color, religion, sex, national origin, age, or
disability is __________________________________________.
Discrimmination
The ability to analyze a situation, interpret information, and make reasonable decisions involves
__________________________________________________.
Critical thinking skills
A _______________________________________ inventory-control system should the quantity of
inventory on hand at all times.
Perpetual
A(n) ___________________________ is a computer program designed to negatively impact a computer
system by infecting other files.
software Virus
The area of management responsible for the activities necessary to produce goods and services is
operations Management
is the strategy used to find people who are qualified for a position.
Recruiting
According to the two-factor theory, factors that lead to employee satisfaction are called
__________________________________________ factors.
motivation
Enabling a(n) ___________________________ prevents your browser from allowing you to see pop-up
ads, which can contain malware.
POp-up Blocker
______________________________ inventory-control system involves taking a physical count of
merchandise at regular periods.
Periodic
The ______________________________ is a sentence in a business plan that describes the purpose of
the business.
Mission Statement
During the _________________________________ phase of employee training, new employees get an
overview of the company and its operations.
Orientation
A ______________________________ is someone with experience who can provide advice,
suggestions, and ideas.
Mentor
Software that has had its source code made available to the public at no charge is called
_______________________________________.
Open source
The manufacturing of goods in large quantities using standard techniques is called
mass production
________________________ is the process of gathering and analyzing of information about a business.
MArket research
A(n) ____________________________________ defines the position and expectations of a job.
Job Decription
_____________________________ is the process of controlling and making decisions about a business.
Management
A process in which a neutral person meets with each side of a negotiation in an attempt to find a solution that both sides will accept is called __________________________________.
Mediation
Any use of copyrighted material without permission is _____________________________________.
Libel
The ability to communicate effectively using spoken or written words is called ____________________.
Verbal Skills
_________________________________ includes any activity related to making a product.
Production
The practice of organizing time and work tasks to increase personal efficiency is called
_______________________________.
Time MAnagement
Education for people who have already completed their formal schooling and training is called
________________________________.
proffesional development
A(n) ____________________ is a group of two or more people working together to achieve a common
goal.
team
The location, physical conditions, and emotional atmosphere in which employees work is the
work enviorment
A prototype is used to test a new product and a(n) ____________________ is used to test a new service
Trial run
The _____________________ is a series of stages a product goes through from its beginning to the end.
Product lifecycle
This type of plan is created for the long-term goals of an organization ___________________________
quality control
The activity of checking products as they are produced or received to ensure the quality meets
expectations is called _______________________________.
strategic planning
A ______________________________ is a fixed payment for work and is expressed as an annual
figure. It is paid in periodic equal
Salary
Marketing an existing product in a new way to create a new opinion or view of the product in the minds
of customers to increase sales is ________________________________.
repositioning
The process of recruiting, hiring, training, evaluating, and compensating employees is called
_____________________________________________.
Staffing
