C720 Flashcards

1
Q

What are Appraisal Costs?

A

Appraisal Costs are the costs associated with measuring and monitoring the quality of purchased materials and services.

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2
Q

What are Prevention Costs?

A

Prevention Costs are the costs associated with the processes put in place to prevent quality issues opposed tp detecting and correcting them.

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3
Q

What is an External Failure Cost?

A

External Failure Costs are the costs associated with defects found after the customer receives the product/service.

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4
Q

What is an Internal Failure Cost?

A

Internal Failure Costs are the expenses incurred when defects/quality issues are discovered and corrected before the product reaches the customer.

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5
Q

What is Total Quality Management?

What does it do?

A

Total Quality Management is the continual process of detecting and reducing/eliminating errors in manugacturing.

Streamlines supply chain management, improves customer experience.

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6
Q

What is Six Sigma?

A

Six Sigma is a continuous improvement methodology that focuses on defect reduction and process optimization.

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7
Q

What makes up the Six Sigma process?

A

Define, Measure, Analyze, Improve, Control.

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8
Q

What is Operations Management?

What is the goal of Operations Management?

A

Operations Management is the management of the processes that transform inputs to outputs.

To maximize efficiency while adding value to the customer

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9
Q

What is Transportation (Pipeline) Inventory?

A

Inventory that is in transit/moving through the pipline.

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10
Q

What is a Stock Out?

A

A Stock Out happens when inventory is completely out/depleted.

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11
Q

What is Economic Order Quanity (EOQ)?

A

EOQ is a model used for finsihed goods.

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12
Q

What is Economic Production Quantity (EPQ)?

A

EPQ is a model used for raw materials/production.

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13
Q

What is ABC Analysis?

A

ABC Analysis is an inventory categorization technique in material management where accuracy and control move A though C.

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14
Q

What do each parts of ABC Analysis symbolize?

Which are “Big Ticket Items” or “Money Makers”

A

A - Tight control & very accurate records
B - Less tight & good records
C - Simple control & minimal records..

A’s

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15
Q

What is the Pareto Principle?

A

The Pareto Principle states that 80% of revenue is driven by 20% of inventory items.

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16
Q

What is Just in Time II (JIT II)?

Give an example.

A

JIT II is the relationship where a supplier manages inventory at the distribution level.

Someone from Coca-Cola working at Wal-Mart distribution.

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17
Q

That is the Perpetual Inventory System?

Who uses it?

A

The Perpetual Inventory System is where there is continous monitoring of inventory levels.

Big businesses. Wal-Mart

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18
Q

What is the Supply Chain?

A

The Supply Chain is the connected activities related to the creation of a product through to the delivery to the customer.

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19
Q

What is a Agile Supply Chain?

Give an example.

A

An Agile Supply Chain focuses on speed and adaptability to get products to the market quickly.

Products with short life cycles & unpredictable demand. Fast fashion.

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20
Q

What is a Lean Supply Chain?

Give an example.

A

Lean Supply Chains focus on streamlined processes to reduce costs and minimize waste.

Traditional products with long life cycles. Hammers, screwdrivers

21
Q

What is Vertical Integration?

A

Vertical Integration is when a company owns mulitple assets within a supply chain.

22
Q

What is Backward Vertical Integration?

A

Backward Vertical Integration is when a company moves “back” in the supply chain and purchases a supply aspect.

23
Q

What is Forward Vertical Integration?

A

Forward Vertical Integration is when a company moves “forward” in the supply chain. Opening up retail stores - customer facing.

24
Q

What are Inbound Logistics?

A

Inbound Logistics are the flow of raw materials & information into a business from its suppliers.

25
Q

What are Outbound Logistics?

A

Outbound Logistics are the flow of products and information from a business to its customers.

26
Q

What is Benchmarking?

A

Benchmarking is the process of measuring performance against other companies.

27
Q

What is a Bottleneck?

A

A Bottleneck is the most limiting constraint.

28
Q

What is a Process Bottleneck?

A

Process Bottlenecks are the point in the process that requires the longest time or has the slowest rate of production.

29
Q

What is the Theory of Constraints?

A

The Theory of Constraints is a 5-step process to overcome bottlenecks.

30
Q

What are the 5 Steps in the Theory of Constraints?

A
  1. Identify
  2. Exploit
  3. Moving things around - Subordinate
  4. Elevate - how to overcome
  5. Repeat
31
Q

What is an Aggregate Plan?

A

An Aggregate Plan is a production plan that considers the production needs of a group of products/product family.

32
Q

What is the Master Production Schedule?

Is this for the long-term or short-term?

A

The Master Production Schedule is a detailed plan that outlines the production schedule for a specific product based on the demand forecast, production of capacity, and inventory levels.

Short-term

33
Q

What is Materials Requirements Planning (MRP)?

What is the goal?

A

MRP is a computer-based inventory management system that is used to manage and track raw materials that will be used in the manufacturing process of a product.

To ensure that the right materials are available at the right time.

34
Q

What is Manufacturing Resource Planning (MRP II)?

What does it do?

A

MRP II is a computer-based system used in manufactoring organization to manage the production process.

Integrates production planning & inventory control for a single system

35
Q

What is Enterprise Resource Planning?

Who uses Enterprise Resource Planning?

A

Enterprise Resource Planning integrates various functions into one system. The entire organization has access to different levels of data.

Big companies - Schluter.

37
Q

What is Lead Time?

A

Lead Time is the time from when a company orders material to the time it takes to reach the supplier’s offices, time to fill the order, and shipping time.

38
Q

What is a Perpetual Inventory System?

A

A Perpetual Inventory System is one where it is continously monitors inventory levels.

39
Q

What is a Control Chart?

A

Control Charts are graphical depictions of process output where the raw data is plotted in real-time
within upper and lower control limits

40
Q

What is a Histogram?

A

Histograms demonstrate the frequency of data within a preset range of values.

41
Q

What is a Scatter Plot?

A

Scatter Plots display data as a relationship between two variables.

42
Q

What is Economies of Scale?

A

Economies of Scale is the ability to produce more goods at a lower cost by utilizing the same equiptment and production process.

43
Q

What are Economies of Scope?

A

Economies of Scope can be expressed as building the necessary volume by producing a variety of products in combination using the same process and equipment.

44
Q

What is Lag Strategy?

A

Lag Strategy entails adding capacity only after an organization is running at full capacity.

45
Q

What is Lead Strategy?

A

Lead Strategy adds capacity with the anticipation of an increase in demand.

46
Q

What are the Three Primary Types of Constraints in a System?

A

Market (demand), Process (throughput), and Product (supply)

47
Q

What are Andons?

A

Andons are call lights used to indicate a problem exists at a work station.

48
Q

What is a Cellular Layout?

A

A Cellular Layout can be used for parts that require the same/similar processes on the same equiptment.