C2U7 Servicing the Listing

Question 1

The reason that an expired listing was not extended with the original listing office MOST likely is dissatisfaction with:

a. the commission percentage.
b. communications.
c. price.
d. the length of the listing.

Answer 1

b. communications.

Question 2

Agent advice to owners on showing their home would NOT include:

a. instructions to be present so that can volunteer information.
b. cleaning instructions.
c. landscaping instructions.
d. repair instructions.

Answer 2

a. instructions to be present so that can volunteer information.

Question 3

When there has been little, if any, interest in a property, the listing salesperson should:

a. convey this information.
b. tell the owner the property is priced 10% too high.
c. wait until there is something good to report.
d. tell the owner that you are expecting an offer.

Answer 3

a. convey this information.

Question 4

The Equator Platform is a system for:

a. locating a property
b. loan approval
c. short-sale approval
d. a title search

Answer 4

c. short-sale approval

(the standard system used by many lenders)

Question 5

You want owners to give you neighborhood information:

a. to keep the owners busy.
b. to give your listing a competitive advantage.
c. to use it to get more listings.
d. for none of these.

Answer 5

b. to give your listing a competitive advantage.

Question 6

An owner should understand that reducing a list price to the CMA value:

a. increases the likelihood of a sale.
b. does not mean that the owner is giving up anything.
c. results in both of these.
d. results in neither of these.

Answer 6

c. results in both of these

Question 7

If possible, you should place a rider strip on your listing signs that shows:

a. your fax number.
b. all your professional designations.
c. a desirable feature.
d. all of these.

Answer 7

c. a desirable feature

Question 8

A property brief should NOT be used as a:

a. handout at open houses.
b. substitute for internet advertising.
c. handout at caravans.
d. mailing piece to answer inquiries.

Answer 8

b. substitute for internet advertising,

Question 9

A broker open house is of greatest value when the property:

a. is in a large market with hundreds of listings.
b. is overpriced.
c. has a very limited use.
d. has been reduced in price.

Answer 9

a. is in a large market with hundreds of listings

because many agents may miss the caravan

Question 10

Advantages of open houses include:

a. pleasing owners because they indicate activity.
b. locating buyers for other property.
c. obtaining leads for listings.
d. all of these.

Answer 10

d. all of these.