C2M Flashcards
Which of the following describes the correct order of execution of algorithms during bill completion?
SA Type pre-bill completion, Customer Class pre-bill completion, SA Type Bill Completion, Customer Class Bill Completion, Customer Class Post Bill Completion
Which of the following entities hold the demographic and geographic information, financial info, billing, etc.
Account, Person, Premise, Service Point, Service Agreement
Which of the following objects controls what is to be done for an overpayment?
Customer class
Which of the following results to multiple Bill Calculation Headers?
Multiple Rate Version Calculation Group
- Which of the following statement best describes the Adjustment Approval Profile:
Controls if an adjustment requires approval before being frozen
How does the base Payment Distribution algorithm work?
Distribute payments by SA Type Payment priority & debt age
What happens when the source of the financial transaction is canceled?
A reversal financial transaction is created
At an instant in time, how many meters can be installed at a service point?
One
How many Service Agreements can be linked in a Severance Process?
One
What are the three categories of IMD Exceptions:
Terminate, issue, information
Which three of the following are true for a Payment Arrangement Request?
Create a Payment Arrangement SA,
Which of the following is true about the Account Balance
An account’s balance is equal to the sum of the FTs linked to its SAs
Which of the following are true about Subtractive and Consumptive reading?
Subtractive MC’s usage = End Measurement minus Start Measurement.
Consumptive MC’s usage = Measurement
Which statements are false for Account?
Account expires
Account can only link to 1 person
Which status of Bill Segment can be regenerated?
Freezable and error
Which is true for relationship of Payment Event and Tenders?
Number of Tenders depends on number of type of payments created
How many bill segment-related transactions related to Payment Arrangement?
Depending on number of bills that will cover the total amount of the Payment Arrangement
How many bill segment-related transactions related to Pay Plans?
None
How many install events exist for previous year when meter exchange occurred in previous year?
Two
If the IMD is already visible in C2M portal but not yet finalized, which validation can be assumed already passed?
Critical validation
Which BO executes the validation upon receiving the IMD from head-end system?
IMD seeder
When adding additional critical validations to the IMD before subjecting it to VEE, where should these be added?
IMD Seeder – Lifecycle (other options will be: IMD Seeder – Options, etc)
How you ensure that the VEE group/rule are executed?
Setup fallback VEE group
Which 2 configurations can be set-up if a rule is only applicable to 1 of 2 meters for a certain condition?
Configure 2 VEE group, Create Eligibility criteria
What is the correct flow from IMD to creation of usage?
Load Initial Measurements -> Validate Edit Estimate (VEE) Initial Measurements -> Create Final Measurements -> Calculate Usage
Which is needed to establish with Service Provider before Usage Transactions can be created?
Usage subscription
Which information are required to execute Get Scalar Details usage rule?
not sure if this should be UOM / TOU / SQI
Which are true for components?
Attached to asset, cannot be install to location, also has a disposition
. What happens when a financial transaction is cancelled?
New reversion financial transaction is created
Which drives number of Bill Segment calculation header?
Rate version of Calculation Group
Where can proration be configured?
Rate Schedule, Bill Factor, and Rate Version Calculation
Where to configure which usage need to be measured?
Measuring component type
Which is true for measurements?
Related to final measurements are used to calculate usage. Other options will try to flip the order like ‘usage is needed to calculate final measurement’.
What can be done by enable service order?
connect SP, install device, turn ON device, Check Measurement exists
What needs to set-up when creating a new BO to maintain its contents?
Related to Display SS and Maint UI maps
Aside from set of procedures and careful handling instructions for Specifications, what can be used to provide information about specifications?
Attributes
What are the attributes or measuring components?
Channel Id and Multiplier (choices may vary, review other possible attributes of MCs)
What are the different Service Order Types/Processes?
Enable Service, Disable Service, Cut for Non Payment, Reconnect, Exchange Meters, Back to Back Service
When is Meter Multiplier applied?
Pre VEE
What can “Are SP/Device ready algorithm” do?
Customer Device Compatibility Check, Connect SP and/or Install Device, Connect Device, Check for Measurement, Update US/SP Start Date Time
What immediately happens when payments are canceled?
Reversal FT is created.
What should be setup in order to send bill /subscription to customer?
account contact preference
Which of the following are true about the FT creation algo/or what does it control?
Whether current and/or payoff balances are affected by the FT
How GL entries are created
If a company has scalar devices with different registers for outgoing and incoming kwh measurements, how should you implement this in C2M?
1 device and multiple MCa
Which of the following is Connect SP/Install Device algo is capable of?
Sending a smart meter command
Incorrect: Create SP, Create Device
What is the correct sequence from creating initial measurement data to calculating usage?
- Load Initial Measurements
- Critical validations
- Normalize measurement (pre-VEE) using Validation, editing and estimation to get final measurements (post-VEE)
- Calculate usage using the final measurements
Something about collection process and collection criteria..
Debt class
Aside from procedures, handling instructions, Specifications can define which about assets..
Attributes
Which of the following are true about Specifications and Assets?
A single specification can be used on many assets
A specification may contain peer specifications
(I forgot the other choices)
What can be defined in Adjustment Type? Choose three.
- Rate that will be used in creating Adjustment
- How Adjustment will be displayed on Bill
- default adjustment amount
