C2M Flashcards

1
Q

Which of the following describes the correct order of execution of algorithms during bill completion?

A
SA Type pre-bill completion,
Customer Class pre-bill completion,
SA Type Bill Completion,
Customer Class Bill Completion,
Customer Class Post Bill Completion
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2
Q

Which of the following entities hold the demographic and geographic information, financial info, billing, etc.

A

Account, Person, Premise, Service Point, Service Agreement

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3
Q

Which of the following objects controls what is to be done for an overpayment?

A

Customer class

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4
Q

Which of the following results to multiple Bill Calculation Headers?

A

Multiple Rate Version Calculation Group

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5
Q
  1. Which of the following statement best describes the Adjustment Approval Profile:
A

Controls if an adjustment requires approval before being frozen

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6
Q

How does the base Payment Distribution algorithm work?

A

Distribute payments by SA Type Payment priority & debt age

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7
Q

What happens when the source of the financial transaction is canceled?

A

A reversal financial transaction is created

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8
Q

At an instant in time, how many meters can be installed at a service point?

A

One

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9
Q

How many Service Agreements can be linked in a Severance Process?

A

One

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10
Q

What are the three categories of IMD Exceptions:

A

Terminate, issue, information

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11
Q

Which three of the following are true for a Payment Arrangement Request?

A

Create a Payment Arrangement SA,

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12
Q

Which of the following is true about the Account Balance

A

An account’s balance is equal to the sum of the FTs linked to its SAs

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13
Q

Which of the following are true about Subtractive and Consumptive reading?

A

Subtractive MC’s usage = End Measurement minus Start Measurement.

Consumptive MC’s usage = Measurement

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14
Q

Which statements are false for Account?

A

Account expires

Account can only link to 1 person

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15
Q

Which status of Bill Segment can be regenerated?

A

Freezable and error

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16
Q

Which is true for relationship of Payment Event and Tenders?

A

Number of Tenders depends on number of type of payments created

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17
Q

How many bill segment-related transactions related to Payment Arrangement?

A

Depending on number of bills that will cover the total amount of the Payment Arrangement

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18
Q

How many bill segment-related transactions related to Pay Plans?

A

None

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19
Q

How many install events exist for previous year when meter exchange occurred in previous year?

A

Two

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20
Q

If the IMD is already visible in C2M portal but not yet finalized, which validation can be assumed already passed?

A

Critical validation

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21
Q

Which BO executes the validation upon receiving the IMD from head-end system?

A

IMD seeder

22
Q

When adding additional critical validations to the IMD before subjecting it to VEE, where should these be added?

A

IMD Seeder – Lifecycle (other options will be: IMD Seeder – Options, etc)

23
Q

How you ensure that the VEE group/rule are executed?

A

Setup fallback VEE group

24
Q

Which 2 configurations can be set-up if a rule is only applicable to 1 of 2 meters for a certain condition?

A

Configure 2 VEE group, Create Eligibility criteria

25
Q

What is the correct flow from IMD to creation of usage?

A

Load Initial Measurements -> Validate Edit Estimate (VEE) Initial Measurements -> Create Final Measurements -> Calculate Usage

26
Q

Which is needed to establish with Service Provider before Usage Transactions can be created?

A

Usage subscription

27
Q

Which information are required to execute Get Scalar Details usage rule?

A

not sure if this should be UOM / TOU / SQI

28
Q

Which are true for components?

A

Attached to asset, cannot be install to location, also has a disposition

29
Q

. What happens when a financial transaction is cancelled?

A

New reversion financial transaction is created

30
Q

Which drives number of Bill Segment calculation header?

A

Rate version of Calculation Group

31
Q

Where can proration be configured?

A

Rate Schedule, Bill Factor, and Rate Version Calculation

32
Q

Where to configure which usage need to be measured?

A

Measuring component type

33
Q

Which is true for measurements?

A

Related to final measurements are used to calculate usage. Other options will try to flip the order like ‘usage is needed to calculate final measurement’.

34
Q

What can be done by enable service order?

A

connect SP, install device, turn ON device, Check Measurement exists

35
Q

What needs to set-up when creating a new BO to maintain its contents?

A

Related to Display SS and Maint UI maps

36
Q

Aside from set of procedures and careful handling instructions for Specifications, what can be used to provide information about specifications?

A

Attributes

37
Q

What are the attributes or measuring components?

A

Channel Id and Multiplier (choices may vary, review other possible attributes of MCs)

38
Q

What are the different Service Order Types/Processes?

A

Enable Service, Disable Service, Cut for Non Payment, Reconnect, Exchange Meters, Back to Back Service

39
Q

When is Meter Multiplier applied?

A

Pre VEE

40
Q

What can “Are SP/Device ready algorithm” do?

A

Customer Device Compatibility Check, Connect SP and/or Install Device, Connect Device, Check for Measurement, Update US/SP Start Date Time

41
Q

What immediately happens when payments are canceled?

A

Reversal FT is created.

42
Q

What should be setup in order to send bill /subscription to customer?

A

account contact preference

43
Q

Which of the following are true about the FT creation algo/or what does it control?

A

Whether current and/or payoff balances are affected by the FT
How GL entries are created

44
Q

If a company has scalar devices with different registers for outgoing and incoming kwh measurements, how should you implement this in C2M?

A

1 device and multiple MCa

45
Q

Which of the following is Connect SP/Install Device algo is capable of?

A

Sending a smart meter command

Incorrect: Create SP, Create Device

46
Q

What is the correct sequence from creating initial measurement data to calculating usage?

A
  1. Load Initial Measurements
  2. Critical validations
  3. Normalize measurement (pre-VEE) using Validation, editing and estimation to get final measurements (post-VEE)
  4. Calculate usage using the final measurements
47
Q

Something about collection process and collection criteria..

A

Debt class

48
Q

Aside from procedures, handling instructions, Specifications can define which about assets..

A

Attributes

49
Q

Which of the following are true about Specifications and Assets?

A

A single specification can be used on many assets
A specification may contain peer specifications
(I forgot the other choices)

50
Q

What can be defined in Adjustment Type? Choose three.

A
  • Rate that will be used in creating Adjustment
  • How Adjustment will be displayed on Bill
  • default adjustment amount