C131 Flash cards
Chapters 1-12
What is the purpose of a cross-liability clause?
It allows the policy to respond as if each named insured had a separate policy.
Resources to Assist Analysis
Survey Forms: designed to elicit specific details of exposures
Goal is to describe, classify and assess risk
Can be used as checklist to ensure that the broker gathers all relevant information
Prompts broker to initiate discussions about improving exposures
Analysis by Exception: determining which risk will likely affect the client the most
Familiarize yourself with the industry
Ask tailored questions to determine how client’s business is different from others in the same industry
Information Resources
Researching the company and industry online or at a library
Reading industry specific periodicals
Speaking with insurance company personnel who may be familiar with the exposures
Talking to insurance claims personnel to understand losses this industry has experienced
Research the Individual: how the company you are dealing with differs with others in the industry
Companies Differ Regarding:
o Specific risks faced including risks assumed in contracts
o Insurance requirements – both optional and mandatory for the jurisdictions
o Risk Appetite: what the client is prepared to retain – help with decision
Example: deductibles & self-insured retentions
Client’s Records: can reveal how the organization is run, specific losses it may be exposed to
Loss History: can provide information about the types of loss that a client is prone to
Frequency of small losses could indicate need to amend loss control procedures to avoid in future
Can indicate the need for a higher deductible
Potential for severe loss, loss control techniques and insurance is appropriate
Inspection: can reveal information pertinent to underwriting a risk
Example: client states premises protected by sprinkler but building is old and sprinklers painted over
Risk Management
: permit insurance/risk professionals to apply systematic approach to eliminate loss exposures/minimize detrimental effects of loss exposures at least possible costs
o As a Science: identifies, measures and controls risk
o As an Art: relies heavily on experience and common sense
o Used as prospecting tool, ensures that brokerage and insurers taking only risks they are prepared to manage/service
o The Risk Management Process:
Risk Analysis: identifying and analyzing risk exposures
Objective is to find a cost-effective manner to manage risk
Loss Prevention Advice: formulating options for dealing with each
exposure
Selecting the Best Technique/Combination of Techniques for Dealing with the Exposure
Implementing the Chosen Technique or Combination of Techniques
Monitoring the Results and Modifying Techniques Used as Necessary
Risk Manager:
can be principal of the client’s business, working alone, working together with accountants/plant
managers/vice president/HR manager/lawyer
Large Organizations: responsible for developing/co-ordinating risk management functions, acting as
advisors to the business
Small Organizations: duties shared among line managers
Outside Experts:
Outside Experts: may need to refer to if limits and boundaries of risk management are outside of your scope
Municipal Fire Departments: inspect a location, point out fire hazards and recommend corrective action
Police: crime prevention services
Accountants: estimate amounts subject to loss and determine resources available to handle the loss costs
Lawyers: review leases/contracts and give legal advice
Consultants: help identify exposures, critique practices, advice on compliance with legal requirements
o Example: safety consultants, trucking workplace health
Property Appraisers: set insured values
Levels of Risk
Frequency of Loss: some risks are more likely to occur
Severity of Loss: some have greater financial consequences than other
Example: house by the side of a river and the river is known for potential to overflow – this is a high risk
situation
o If one home is a summer house valued at $35,000, placed on the bank
o Second is a luxury home valued at $500,000, placed up the hill
o First home is a greater risk for loss but second home has a larger severity of claim
Example: 1993 flooding of the Red River & Mississippi River
o Some residents decided to abandon their properties and move to higher ground
How do you Identify & Analyze Risk Exposures?
What is at risk?
What may give rise to a loss?
How much could a loss cost?
Likelihood
Frequency
Severity
Avoiding Risk:
Avoiding Risk: eliminate potential losses if possible
Example: if client permits members of public to tour plant, could be liable for injuries suffered on premises
o Can avoid risk by discontinuing tours
Eliminating one risk can cause another to be created
o Example: sending goods by common carrier instead of the insured’s own truck, can increase risk
of loss to the goods in transit
Reducing Risk:
Reducing Risk: can be accomplished by a variety of loss control techniques – reducing frequency and severity
Physical Safety Measures:
o Examples: Installing safety devices on machines
Removing ice driveways/walkways reduces vehicle and pedestrian accidents
Lighting in parking areas reduces risk to individuals by deterring thieves
Removal of flammable waste
Administrative Safety Measures:
o Duplicating valuable information and storing off premises
o Monitoring driving records (MVRs) of drivers
o Regular audits of cash/inventory
o Requiring credentials, references and proof of insurance from independent contractors
Retaining or Transferring Risk
Transferring Risk: two types
o Non-Insurance Transfers/Contractual Transfers: transfers risk to others in contractual agreements
Retaining Risk: two reasons for retention
o Minor Exposures: predictable and within the client’s tolerance
Example: a company owns 50 laptops valued at $3,000 each – average of ten stolen or otherwise each year resulting in claim of $30,000
Renewal premium to insure is $45,000
Client would be advised to retain the risk
PIPEDA – 10 Principles
PIPEDA – 10 Principles • Accountability • Identifying purposes • Consent • Limiting collection • Limiting use, disclosure, and retention • Accuracy • Safeguards • Openness • Individual access • Challenging compliance
What is FOIPP?
The Freedom of Information and Protection of Privacy Act
applies to all public bodies rather than private organizations in
the province of Alberta
What is CASL?
Canada’s new Anti-Spam Legislation (CASL) is a broad
piece of legislation that was designed to prevent/reduce
‘spam’. It does so by prohibiting the sending of
‘commercial electronic messages’ unless they meet
specific form, content and consent requirements.
Risk Managers
Identifying loss exposures Preventing loss Reducing loss Financing loss Educating others Act as a resource
Sourcing Clients
Clients may be obtained ___actively____ & ______passively_
» How a client sources out a broker (passive)
» How a broker sources out a client (active)
Standard
• insured pays deductible before insurer
will pay remainder of loss
Franchise
• if loss exceed the deductible, insurer
will pay total loss
Disappearing
• as loss increases, deductible decreases
Risk Management Process
- Identify & Analyze Risk Exposures
- Formulate Options
- Select Best Technique(s)
- Implement Technique(s)
- Monitor Results; Modify as necessary
How do you Select Best Technique(s)?
Reduce/ Eliminate
Assume / Retention
Transfer(insurance or contracts)
How do you Monitor Results; and Modify as necessary?
How is the program working?
Any losses?
Any Changes?
How do you Formulate Options?
Loss Control: Techniques that reduce (size)
1) Avoidance
2) Loss Prevention
3) Loss Reduction
4) Separation/Diversification
5) Non-insurance risk transfer
Loss Financing: Techniques to pay for losses that do occur
Retention: Self insurance through source of funds(current funds, unfunded reserves, funded reserves, borrowing, Captive Insurance Company)
Transfer: Business Contract Insurance Contract
How do you Implement Technique(s)?
Requires a technical decision – what should be done
Requires a managerial decision – who should do it, and when it should be
done
A risk management plan needs to be created and should include:
• An overall implementation plan (how this will get done)
• Communications plan (telling people why - clients, business partners &
employees)