c1 Flashcards
GIVE THE TYPES OF HOUSEKEEPING
INSTITUTIONAL and DOMESTIC HOUSEKEEPING
Housekeeping operation in most hotels fall under the
Rooms Division.
Responsible for maintaining a smooth and efficient flow of operations in Housekeeping Department
Executive Housekeeper or Housekeeping Manager
Applies to housekeeping maintenance in Commercial Lodging Establishments like hotels, resorts, inns and apparels.
It covers the following areas:
Guestrooms | Hallways and corridors
Lobby | Public rooms and Restaurants
Offices Stairways | Windows
Stores, concessionaire shops | Grounds
Linen and laundry area
INSTITUTIONAL HOUSEKEEPING
Directs and controls rooms keeping activities including room make up, installation of mini bar and other room amenities.
Rooms Maintenance Supervisor
Attends to the maintenance and upkeep of all guestrooms and service areas assigned to him / her.
Room Attendant/Roomboy and Chambermaid
refers to the housekeeping maintenance in a House. It covers bedrooms, kitchen, dining, receiving area, grounds and the surrounding areas within the house.
DOMESTIC HOUSEKEEPING
Directs, leads, monitors and controls all activities covering linen and laundry service.
Linen Supervisor and Laundry Supervisor
Stocks, stores and issues employee’s uniforms, linens, cleaning supplies, guestroom and public area.
Linen Attendant and Linen Custodian
Responsible for performing minibar installation, listing, replenishing, inventory-taking, stocking, requisitioning
Minibar Attendant
Responsible for washing and extracting, drying of all guests laundry and free of charge items.
Laundry Staff
Responsible for the cleaning, care and maintenance of ladies comfort rooms and locker rooms
Powder Girl
responsible for the pick-up and delivery of guest laundry.
Valet Runner
Directs and controls all activities concerning public area maintenance and ensures conformity to prescribed housekeeping standards and policies.
Head Houseman
Attends to the prevention and control of pests through preventive and corrective techniques.
Pest Control Technician