c1 Flashcards

1
Q

GIVE THE TYPES OF HOUSEKEEPING

A

INSTITUTIONAL and DOMESTIC HOUSEKEEPING

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2
Q

Housekeeping operation in most hotels fall under the

A

Rooms Division.

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3
Q

Responsible for maintaining a smooth and efficient flow of operations in Housekeeping Department

A

Executive Housekeeper or Housekeeping Manager

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4
Q

Applies to housekeeping maintenance in Commercial Lodging Establishments like hotels, resorts, inns and apparels.
It covers the following areas:
Guestrooms | Hallways and corridors
Lobby | Public rooms and Restaurants
Offices Stairways | Windows
Stores, concessionaire shops | Grounds
Linen and laundry area

A

INSTITUTIONAL HOUSEKEEPING

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5
Q

Directs and controls rooms keeping activities including room make up, installation of mini bar and other room amenities.

A

Rooms Maintenance Supervisor

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6
Q

Attends to the maintenance and upkeep of all guestrooms and service areas assigned to him / her.

A

Room Attendant/Roomboy and Chambermaid

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7
Q

refers to the housekeeping maintenance in a House. It covers bedrooms, kitchen, dining, receiving area, grounds and the surrounding areas within the house.

A

DOMESTIC HOUSEKEEPING

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8
Q

Directs, leads, monitors and controls all activities covering linen and laundry service.

A

Linen Supervisor and Laundry Supervisor

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9
Q

Stocks, stores and issues employee’s uniforms, linens, cleaning supplies, guestroom and public area.

A

Linen Attendant and Linen Custodian

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10
Q

Responsible for performing minibar installation, listing, replenishing, inventory-taking, stocking, requisitioning

A

Minibar Attendant

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11
Q

Responsible for washing and extracting, drying of all guests laundry and free of charge items.

A

Laundry Staff

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12
Q

Responsible for the cleaning, care and maintenance of ladies comfort rooms and locker rooms

A

Powder Girl

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13
Q

responsible for the pick-up and delivery of guest laundry.

A

Valet Runner

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14
Q

Directs and controls all activities concerning public area maintenance and ensures conformity to prescribed housekeeping standards and policies.

A

Head Houseman

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15
Q

Attends to the prevention and control of pests through preventive and corrective techniques.

A

Pest Control Technician

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