BVE

Question 1

BVE app that enables mobility features and calls to be accessed from a computer?

Answer 1

Soft phone app

Question 2

What does it mean when something is hosted?

Answer 2

Cloud based not at location

Question 3

Device that connects customers switch to Comcast’s network?

Answer 3

Edgewater 4550

Question 4

Two types of seats used?

Answer 4

Standard seat and unified communications seat

Question 5

What type of seat has these features No phone number No VM DID internally No direct dial externally

Answer 5

Standard

Question 6

What type of seat has these features Tel number Mailbox

Answer 6

Unified communications

Question 7

Included with a UC seat _______ fully integrated with Microsoft outlook, internet explorer and Mozilla Firefox?

Answer 7

Telephony toolbar

Question 8

Feature that delivers a .wav file to email inboxes?

Answer 8

VM to email integration

Question 9

What new equipment does Comcast install at the customer premise to support BVE?

Answer 9

Edgewater edgemarc 4550

Question 10

What is the difference between a UC seat and a standard seat?

Answer 10

A UC seat has more feature as well as a phone number A standard seat is just an extension

Question 11

What are the four access levels to the online portal for customers?

Answer 11

Enterprise admin Technical admin Billing admin User

Question 12

What are the three types of education a BVE customer can find online?

Answer 12

PDF Webinar Videos

Question 13

Advanced features that come with UC seat?

Answer 13

Vm to email Remote office Be anywhere Call pull

Question 14

If all lines are in use what will happen to outbound and inbound callers?

Answer 14

Outbound- hear a fast busy Inbound- if no VM caller will hear fast busy

Question 15

Device for a conference room that has a 12’ mic pick up?

Answer 15

Polycom sound station IP 6000

Question 16

Device that has a 7’ mic pick up and is ideal for smaller rooms?

Answer 16

Poly com sound station IP 5000

Question 17

Feature that allows customer to seamlessly move call from desk to mobile or mobile to desk?

Answer 17

Be anywhere

Question 18

What are two ways to monitor other phones?

Answer 18

BLF - busy lamp field SCA - shared call appearance

Question 19

Four types of hunt groups?

Answer 19

Regular Simultaneous Circular Uniform

Question 20

What type of hunt group notes the last user to answer then rings to the next user on the list?

Answer 20

Circular

Question 21

What type of hunt group rings all users at once?

Answer 21

Simultaneous

Question 22

What type of hunt rings the user who has been idle the longest?

Answer 22

Uniform

Question 23

What type of hunt will ring each user in a list order?

Answer 23

Regular

Question 24

Which polycom phones can have a add on camera installed?

Answer 24

Polycom vvx 500 and 600

Question 25

Answer 25

polycom soundstation ip 5000

Question 26

Answer 26

polycom soundstation ip 6000

Question 27

entry level phone for todays cubicle workers handling low to moderate volume of calls; 6 lines

Answer 27

polycom vvx 310

Question 28

a color mid range business media phone for todays office workers and call attendants ; 12 lines

Answer 28

polycom vvx 410

Question 29

premium sip desktop phone with a large color display; 6 lines standalone 34 with color expansion module

Answer 29

polycom soundpoint ip 670

Question 30

a performance media phone delivering best in class desktop productivity; 12 lines

Answer 30

polycom vvx 500

Question 31

business media phone with one touch video capabilities; 6 lines

Answer 31

polycom vvx 1500

Question 32

entry level sip phone; 2 lines

Answer 32

polycom soundpoint ip 335

Question 33

Calls appear to be made from your office and inbound calls are routed to remote location

Answer 33

Remote Office

Question 34

How much bandwidth does a BVE call use?

Answer 34

All calls are assumed to be video calls and are allocated 160kbps

Question 35

BVE customers can register for training sessions at?

Answer 35

business.comcast.net/getstarted

Question 36

Two ESG models used in BVE?

Answer 36

Edgewater Edgemarc 4550 Edgewater Edgemarc 5300LF2

Question 37

Which ESG is utilized for Enterprise solutions?

Answer 37

Edgewater Edgemarc 5300LF2

Question 38

Allows simultaneous ringing on different external destinations

Answer 38

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