Buttons and Actions

Question 1

Object Specific Actions

Answer 1

• create or update records, log calls, send emails, and more, in a particular object.
• They create actions that are associated with the related record

Question 2

Global Actions

Answer 2

• Users log call details, create or update records, or send email, all without leaving the page they’re on.
• They create actions that are NOT associated with the related record