Business vocab words Flashcards

1
Q

Marketing

A

Organizational function and a set of processes for creating,communicating and delivering values to customers and for managing customer relationships in ways that benefit the organization and its stakeholders

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2
Q

Distribution

A

Involves determining the best ways for customers to locate,obtain,a use the products and services of an organization

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3
Q

Marketing Strategy

A

A companies plan that identifies how it will use marketing to achieve its goals is call a marketing strategy

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4
Q

Target Market

A

A specific group of consumers who have similar want and needs

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5
Q

Marketing Mix

A

The blending of four marketing elements-products,distribution,price, and promotion

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6
Q

Marketing Orientation

A

Considers the needs of customers when developing a marketing mix

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7
Q

Consumer Decision Making

A

The specific sequence of steps consumers follow to make a purchase

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8
Q

Buying Motives

A

the reason why consumers decide what products and services to purchase

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9
Q

Marketing Research

A

finding the solutions to problems through carefully designed studies involving consumers

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10
Q

Product

A

everything a business offers to satisfy a customers needs

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11
Q

Service

A

are activities that are consumed at the same time they are produced

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12
Q

Price

A

money customers must pay for a product or service

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13
Q

Markup

A

the amount added to the cost of a product to set the selling price

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14
Q

Markdown

A

a reduction from the original selling price

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15
Q

Channel Distribution

A

the route a product follows and the business involved in moving a product from a producer to the final consumer

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16
Q

Promotion

A

any form of communication used to inform persuade or remind communicating information about products and services to potential customers the advancement of an employee to a position with greater responsibility

17
Q

Effective Communication

A

the exchange of information so their is common understanding by all participants

18
Q

Personal Selling

A

direct individualized with prospective customers to asset their needs and assist them in satisfying

19
Q

Personalized Promotion

A

communication directly with each customer using information tailored to that person

20
Q

Mass Promotion

A

communication to many people at the same time with a common message

21
Q

Advertising

A

any paid form of communication through mass media directed at identified customers to provide information and influence their actions