Business topic 1 Flashcards

1
Q

the people who participate in a business (customers, suppliers, workers)

A

stakeholders

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2
Q

poor countries

A

developing countries

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3
Q

rich countries

A

developed countries

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4
Q

when you get your products ethically from developing countries. The workers receive a fair wage and good working conditions.

A

fairtrade

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5
Q

the people who provide the products that you sell

A

suppliers

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6
Q

the respect and support that you give the customers of your business

A

customer service

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7
Q

clean energy like wind and solar energy

A

renewable energy

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8
Q

when businesses buy and sell around the world usually because of the cheaper cost of products and labour

A

globalisation

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9
Q

the company that sells the right to use its products, ideas or services using its name

A

franchisor

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10
Q

the person or business that can legally sell the products, ideas or services of a company, using its name

A

franchisee

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11
Q

the money that the franchisee pays to the franchisor (every month or year) to use its products, ideas or services

A

pay royalties

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