Business theme 2 Flashcards
Adding value
the difference between the price of the finished product/service and the cost of the inputs involved in making it
Advertising
the activity or profession of producing advertisements for commercial products or services.
Aesthetics
concerned with beauty or the appreciation of beauty.
Aims and objective
Aims are statements of intent. They set out what you hope to achieve at the end of the project. Objectives, on the other hand, should be specific statements that define measurable outcomes.
Application form
A form that collect relevant and required information.
Autonomy
the right or condition of self-government
Average rate of return
average rate of return is derived by dividing the average annual net earnings after taxes or return on the investment by the original investment or the average investment during the life of the project and then expressed in terms of percentage.
bar gate stock control graph
Lead time is how long it takes from ordering stock for it to arrive. … The bar graph shows that the lead time is two weeks.
Batch production
Batch production is a method of manufacturing where the products are made as specified groups or amounts, within a time frame.
Bonus
A bonus is a financial compensation that is above and beyond the normal payment expectations of its recipient.
Branding
Branding, by definition, is a marketing practice in which a company creates a name, symbol or design that is easily identifiable as belonging to the company
Break even
reach a point in a business venture when the profits are equal to the costs.
Buffer stock
A buffer stock is a system or scheme which buys and stores stocks at times of good harvests to prevent prices falling below a target range
Business
a person’s regular occupation, profession, or trade.
Business environment
The market environment or business environment is a marketing term and refers to factors and forces that affect a firm’s ability to build and maintain successful customer relationships.
Business plan
a document setting out a business’s future objectives and strategies for achieving them.
Capacity
Capacity is the maximum output level a company can sustain to provide its products or services.
Capital
Capital is a term for financial assets, such as funds held in deposit accounts and/or funds obtained from special financing sources.
Cash flow
Cash flow is the net amount of cash and cash-equivalents being transferred into and out of a business
Cash flow forecast
Predicting how much will go in and out a business
Cash inflow
Money going into the business
Cash outflow
The money going out of the business
Centralised
A centralised structure is where business decisions are made at the top of the business or in a head office and distributed down the chain of command .
Chain of command
The chain of command is the path of authority along which instructions are passed, from the CEO downwards.
Closing balance
The formula for the closing balance is opening balance + net cash flow.
Commission
Commission, also known as sales commission, is a payment given to employees based on the sales they make.
Competitive advantage
a condition or circumstance that puts a company in a favourable or superior business position.
Competitive environment
The more sellers of a similar product or service, the more competitive the environment in which you compete.
Communication
Business communication is exchanging information in order to promote an organization’s goals, objectives, aims, and activities, as well as increase profits within the company.
Competition
Competition is the rivalry between companies selling similar products and services with the goal of achieving revenue, profit, and market share growth.
Competitive advantage
a competitive advantage is the attribute that allows an organization to outperform its competitors.
Competitive environment
The more sellers of a similar product or service, the more competitive the environment in which you compete.
Competitive pricing
Competitive pricing is the process of selecting strategic price points to best take advantage of a product or service based market relative to competition.
Consumers
onsumers are defined as individuals or businesses that consume or use goods and services.
Consumer income
Consumer income is the money that a consumer earns from either work or investment, such as dividends distributed by companies
Consumer law
These laws range from prohibiting false advertising and imposing product safety measures to regulating debt collection practices and protecting consumers’ identifying information.
Consumer rights
consumer law’ refers to any piece of government legislation designed to protect consumers from poor-quality products and poor business practices.
Consumer spending
Consumer spending is the total money spent on final goods and services by individuals and households for personal use and enjoyment in an economy.
Cost plus
Cost-plus pricing, also called markup pricing, is the practice by a company of determining the cost of the product to the company and then adding a percentage on top of that price to determine the selling price to the customer.
Crowd funding
Crowdfunding is the practice of funding a project or venture by raising small amounts of money from a large number of people, typically via the Internet.
Curriculum vitae
A curriculum vitae, often abbreviated as CV, is a document that job applicants use to showcase their academic and professional. accomplishments.
Customer engagement
Customer engagement is an interaction between an external consumer
Customer feedback
Customer feedback is information provided by customers about their experience with a product or service.
Customer loyalty
Customer loyalty is a measure of a customer’s likeliness to do repeat business with a company or brand.
Customer needs
Customer needs are the things that customers require when purchasing a product or service.
Customer satisfaction
Customer satisfaction is a term frequently used in marketing. It is a measure of how products and services supplied by a company meet or surpass customer expectation.
Customer service
Customer service is the support you offer your customers — both before and after they buy and use your products or services
Customers
A customer is an individual or business that purchases another company’s goods or services.
Decentralised
A decentralised approach is where a business allows decisions to be made by managers and subordinates further down the chain.
Delay ering
delayering is the process of removing red tape to make your organisation function better.
Demographics
businesses need a targeted approach to consumers. Using demographics gives you a head start in understanding your market
Design mix
The design mix refers to three aspects of design that companies need to consider when developing a product.
Differentiation
Product differentiation is a marketing strategy that strives to distinguish a company’s products or services from the competition.
Digital communication
Digital communication involves sending and receiving such information electronically.
Digital technology
Digital businesses use technology to create new value in business models, customer experiences and the internal capabilities that support its core operations.
Directors
A director is an elected individual who, along with other directors, is responsible for a company’s corporate policy.
Discrimination
Discrimination in the workplace is based on certain prejudices and occurs when an employee is treated unfavourably because of gender, sexuality, race, religion, pregnancy and maternity or disability.
Distribution
Distribution is the process of making a product or service available for the consumer or business user who needs it.
Dividend
A dividend is the distribution of some of a company’s earnings to a class of its shareholders, as determined by the company’s board of directors.
E-commerce
Electronic commerce or e-commerce (sometimes written as eCommerce) is a business model that lets firms and individuals buy and sell things over the internet.
Economic climate
Economic climate usually reflects the state of the jobs market, stock market, or the availability of credit.
Efficiency
Efficiency is the fundamental reduction in the amount of wasted resources that are used to produce a given number of goods or services (output).
Employees
An employee is an individual who was hired by an employer to do a specific job.
Employment law
Employment law regulates the relationship between employers and employees. It governs what employers can expect from employees, what employers can ask employees to do, and employees’ rights at work.
Employment level
The employment level is defined as the number people engaged in productive activities in an economy.
E-newsletters
Email newsletters are a type of email that informs your audience of the latest news, tips, or updates about your product or company.
Enterprise
Firstly, an enterprise is simply another name for a business. … Secondly, and perhaps more importantly, the word enterprise describes the actions of someone who shows some initiative by taking a risk by setting up, investing in and running a business.
Entrepreneur
An entrepreneur is an individual who creates a new business, bearing most of the risks and enjoying most of the rewards.
Environmental considerations
Environmental factors can be explained as identifiable elements within the cultural, economic, demographic, physical, technological or political environment
E-tailer
An e-tailer is a retailer that primarily uses the Internet as a medium for customers to shop for goods and/or services provided.
Ethical objectives
ethical objectives is the process by which organisations apply ethical values to their targets and the actions by which they will achieve them.
Excessive communication
Excessive communication leads to information overload, eg when staff find hundreds of messages arriving in their intray each day.
Exchange rate
An exchange rate is the value of a country’s currency vs. that of another country or economic zone.
Exports
Exports are goods and services that are produced in one country and sold to buyers in another.
Extension Strategy
An extension strategy is a practice used to increase the market share for a given product or service and thus keep it in the maturity phase of the marketing product lifecycle rather than going into decline.
External finance
External sources of finance refer to money that comes from outside a business.
External Growth
External growth (also known as inorganic growth) refers to growth of a company that results from using external resources and capabilities rather than from internal business activities.
External influences
External influences are factors that a business may have little or no control over, such factors include: Economic, financial, geographical, social, legal, political, institutional, technological, competitive situation and markets influences.
External recruitment
External recruitment is when the business looks to fill the vacancy from any suitable applicant outside the business.
Finance
Financing is the process of providing funds for business activities, making purchases, or investing.
Financial Data
Financial data is information about a company that tells you about its financial health and performance.
Financial Objectives
A financial objective is a specific goal or target of relating to the financial performance, resources and structure of a business.
Fixed costs
A fixed cost is a cost that does not change with an increase or decrease in the amount of goods or services produced or sold.
Fixed Premises
“Fixed premises” means a building or other structure, or part of, with a permanent address.
Flat Structure
A flat structure is an organisational structure with only a few layers of management.
Flexible Hours
Flexible working hours refers to the schedule which allows employees to start and finish their workday when they want. This means that employees can come to work earlier or later than the set time.
Flow Production
Flow production is also known as continuous production. It enables a product to be created in a series of stages on.an assembly line .
Focus Group
A focus group is a market research method that brings together 6-10 people in a room to provide feedback regarding a product, service, concept, or marketing campaign.
Formal Training
Formal learning refers to a type of learning program in which the goals and objectives are defined by the training department, instructional designer, and/or instructor.
Franchise
A franchise (or franchising) is a method of distributing products or services involving a franchisor, who establishes the brand’s trademark or trade name and a business system,
Franchisee
a franchisee, who pays a royalty and often an initial fee for the right to do business under the franchisor’s name and system.
Franchisor
A franchisor sells the right to open stores and sell products or services using its brand, expertise, and intellectual property.
Freelance Contract
A freelance contract is usually one where a self-employed individual is engaged to carry out a specific piece of work over a defined period of time.
French benefits
Fringe benefits are a type of compensation employers can give employees which is outside of their stated wage or salary.
Full time working
Full time usually refers to an employee working more than 35 hours per week, often spread over five days each week.
Function
Business functions are the activities carried out by an enterprise; they can be divided into core functions and support functions.
Gap in the Market
A gap in the market is an opportunity to make and sell something that is not available yet.
Gross Profit
Gross profit is the profit a company makes after deducting the costs associated with making and selling its products, or the costs associated with providing its services.
Gross Profit Margin
Gross profit margin is a metric analysts use to assess a company’s financial health by calculating the amount of money left over from product sales after subtracting the cost of goods sold (COGS). E
Growth Margin
Gross margin is a company’s net sales revenue minus its cost of goods sold (COGS).