Business Term 1 (Operations/Roles) Flashcards
Recruitment
Process business uses to identify vacancies and attract suitable candidates. Aims to find candidates who have the qualification to fill the vacancy.
Job analysts
Consists of a job description and job specification. Employer must be clear about the work so the appropriate job description and specification can be prepared.
Recruitment procedure
Is external recruitment is unsuccessful consider internal recruitment. Vacancies can be internally advertised via word of mouth. Place advertisements in appropriate Media so the best candidate can apply.
Job description
Describe responsibilities of a specific job. keep performance stars for a specific job
Jobs specification
Describe qualities needed for the job. key requirements of the person who will fill the position
Internal recruitment
Internals sources to advertise vacancies inside the business e.g word of mouth notice boards
External recruitment
External sources to advertise vacancies inside the business e.g head hunting networking
Impact internal recruitment - positive
Cheaper to fill ll the post. provides opportunities for career paths inside the business
Impact internal recruitment - negative
My close doors to new ideas from outsiders. employees who do not get promoted feel de motivate.
Impact external recruitment - positive
New candidates bring ew ideas to business. Larger pool of candidates to choose from.
Impact of external recruitment- negative
New candidates take long to adjust a new work environment. information on CVS may be unreliable
Interview - purpose
Determine a candidates to the ability for the job .evaluate the skill of applicant
Role of interviewer before interview
Book and prepare the interview. inform the interviewee about the date and place of the interview. allocate each interview the same time to do the interview.
Role of interviewer during interview
Give each candidate the same amount of time to do the interview. make the interview we feel at ease.don’t mislead the interviewer
Role of interviewer during interview
Make eye contact and have good posture.listen to the questions carefully before answering.greet with a handshake and a smile
Employment contract
Agreement between the employer and employee and is legally binding
Aspect in employment contract
Probation period
position
personal details of employee
Legal requirements of a employment contract
Employee and employer must sign the contract .they must both agreed to changes in the contract. a code of ethics must be in the contract
The reasons for terminating a employee contract
Resignation
dismissal
retrenchment
Induction - meaning
New employees of familiarized with their work environment they are informed of the business procedure.
Purpose of induction
Give new employees a tour of the building. improve skills through in service training.
Aspects in induction program
Tour of the premises. Safety regulations and rules. overview of the business.
