Business Technology Flashcards
What is SIC
Sales,image,cost
What is e-commerce
Any form of business activity conducted electronically can be defined as e-commerce
Name some E-commerce methods
• online advertising
• online auctions
• online bookings
• mobile apps
• electronic payments
• online purchases
• online shopping
• websites
Give some other eamples of ecommerce methods
• mobile apps
• electronic payments
• internet banking
• social networking
• contactless transactions
Give an example of online adversting
A business can increase the number of customers by signing up to google AdWords
What is Methods of digital communication
• Mobile phone call
• E-mail
• Text
• Video conference
• Social media
• Skype
• Blogs
Pros of moblie phone calls
Can get an immediate response to a question
Cons of mobile phone calls
Problems when there is no reception in an area to make a call
If the customer cannot answer then the employee will have to leave a voicemail, which may be ignored