Business Syllabus Flashcards

1
Q

Limitations of Financial Reports (4)

A

Normalised Earnings, Capitalised expenses, Valuing assets, Timing issues

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2
Q

Objectives of Finance (5) (PGELS)

A

Profitability, Growth, Efficiency, Liquidity, Solvency

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3
Q

Working Captial Management - Control of current Assets (3)

A

Cash, Receivables, Inventories

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4
Q

Financial Influences (4)

A

Internal and External sources of finance, Financial institutions, Government, Global Market

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5
Q

HR Strategies - Global (3)

A

Costs, Skills, Supply

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6
Q

Marketing Influences (3)

A

Factors influencing customer choice, Consumer laws, Ethical behaviour

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7
Q

Financial Influences - Global Market Influence (3)

A

Economic Outlook, Availability of Funds, Interest Rates

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8
Q

Consumer Laws (WIPD) (4)

A

Warranties
Implied conditions
Price discrimination
Deceptive and Misleading Marketing

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9
Q

HRM Strategies (8)

A

Leadership Style, Job Design, Recruitment, Training and Development, Performance management, Rewards, Global, Workplace disputes

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10
Q

Examples of Indicators (6)

A

Corporate Culture, Changes in Staff turnover, Absenteeism, Accidents, Level of Disputations, Worker satisfaction

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11
Q

Financial Institution (4)

A

Banks, Investment Banks, Superannuation, ASX

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12
Q

HR Strategies - Job design (2)

A

General or Specific tasks

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13
Q

Price, -Methods (3) and Strategies (4)

A

Methods: Cost, Market, Competition-Based Pricing
Strategies: Skimming, Penetration, Loss Leaders, Price Points

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14
Q

Inventory Management (3)

A

Just in Time, First in First out, Last in First out

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15
Q

HR influences - Social (2)

A

Changing work pattern, Living standards

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16
Q

Internal Finances (1)

A

Retained Profits

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17
Q

Financial Ratios (4)

A

Liquidity: Current Ratio
Gearing: Debt to Equity Ratio
Profitability: Gross Profit, Net Profit Ratio
Efficiency: Expense and Accounts Receivable Turnover Ratio

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18
Q

Place/Distribution - Channel Choice (3) and Physical distribution (3)

A

Channel Choice: Intensive, Selective, Exclusive

Physical Distribution: Transport, Warehousing, Inventory

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19
Q

Finance - Influence of Government (2)

A

Australia Securities and Investment Commission, Company Taxation

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20
Q

Types of Markets (6)

A

Resource, Industrial, Intermediate, Customer, Mass and Niche

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21
Q

Strategic Role of Operations (2)

A

Cost leadership, Good/Service Differentiation

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22
Q

Global Factors (4)

A

Global Sourcing, Economies of Scale, Scanning and Learning, Research and Development

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23
Q

HR Strategies - Workplace Disputes (NMCA) (6)

A

Grievance Procedure, Negotiation, Mediation, Conciliation, Arbitration, Involvement of Courts

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24
Q

Supply Chain Management (3)

A

Logistics, E-Commerce, Global sourcing

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25
Q

Inputs (2)

A

Transformed resources (Materials, Customers, Information), Transforming resources (HR and Facilities)

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26
Q

HR Strategies - Recruitment (4)

A

Internal or External, General or Specific Skills

27
Q

Products (2)

A

Branding, Packaging

28
Q

HR Strategies - Training and Development (2)

A

Current and Future Skills

29
Q

Cash flow management (4)

A

Cash flow Statements, Distribution of payments, Discounts for early payment, Factoring

30
Q

Financial Management Strategies (4)

A

Cash flow Management, Working Capital Managment , Profitability management, Global Financial Management

31
Q

External Finances - Equity (2) (1)

A

New Issues, Rights Issues

Private Equity

32
Q

Overcoming Resistance to Change (5)

A

Purchasing new Equipment, Redundancy payments, Retraining, Reorganising plant layout, Inertia

33
Q

Marketing Strategies (8)

A
Market Segmentation, Product differentiation and Positioning
Products
Price
Promotion
Place/Distribution
People, Processes and Physical Evidence
E-Marketing
Global Marketing
34
Q

Approaches of Marketing (3)

A

Production, Selling, Marketing

35
Q

Quality Management (3)

A

Quality:

  • Control
  • Assurance
  • Improvement
36
Q

Working Captial Management - Strategies (2)

A

Leasing, Sale and Leasing back

37
Q

HR Strategies - Performance Management (2)

A

Developmental and Administrative

38
Q

Transformation Processes (4)

A

4Vs, Sequencing and Scheduling, Technology, Task Design and Process layout, Monitoring, Controlling and Improvement

39
Q

Outputs (2)

A

Customer service, Warranties

40
Q

Processes of Financial Management (5)

A

Planning and Implementing, Monitoring and Controlling, Financial Ratios, Limitations of financial reports, Ethical Issue related to financial report

41
Q

External Finances - Debt Short-term (3)

A

Overdraft, Commerical Bills, Factoring

42
Q

Operation Strategies (9)

A
Performance objectives
New product design and development
Supply chain management
Outsourcing
Technology
Inventory management
Quality management
Overcoming resistance to Change
Global Factors
43
Q

Factors influencing customer choice (4)

A

Psychological
Sociocultural
Economic
Government

44
Q

Global Marketing (5)

A
Global Branding
Standardisation
Customisation
Global Pricing
Competitive Positioning
45
Q

Profitability Managment - Cost controls (3)

A

Fixed and Variable, Cost centres, expense minimisation

46
Q

Ethical (THFS) (4)

A

Truth, Accuracy and Good taste in Marketing
Products that may damage Health
Engaging in Fair Competition
Sugging

47
Q

Planning and Implementing (5)

A

Financial needs, Budgets, Record Systems, Financial Risks, Financial controls

48
Q

HR Strategies - Rewards (5)

A

Monetary or Non-monetary, Individual or Group, Performance Pay

49
Q

HR influences - Legal (3)

A

Employment contract/Common Law, WHS and worker compensation, Antidiscrimination and Equal employment opportunity

50
Q

HRM Processes (ADMS) (4)

A

Acquistion, Development, Maintenances, Seperation

51
Q

Marketing Process (6)

A
Situational Analysis
Market Research
Establishing Market Objectives
Identifying Target Markets
Developing Marketing Strategies
Implementation, Monitoring and Controlling
52
Q

HR Influences (6)

A

Stakeholders, Legal, Economic, Technological, Social, Ethics and CSR

53
Q

External Finances - Debt Long-term (4)

A

Mortgages, Debentures, Unsecure Notes, Leasing

54
Q

Promotion - Elements of Promotion mix (6) and Communication process (2)

A

Elements of Promotion Mix: Advertising, Personal selling, Relationship marketing, Sales promotion, Publicity and Public relations
Communication Process: Opinion Leaders, Word of Mouth

55
Q

Methods Of International Payments (4)

A

Payments in Advance, Letter fo credit, Clean payment, Bill of exchange

56
Q

Effectiveness of HRM (1)

A

Indicators/Benchmarking

57
Q

Operations Influences (8)

A
Globalisation
Technology
Quality expectation
Cost-Based competition
Government policies
Legal regulation
Environmental sustainability
Corporate social resposibility
58
Q

Operation Process (3)

A

Inputs, Transformation processes, Outputs

59
Q

Monitoring and Controlling (3)

A

Cash Flow Statements, Income Statements, Balance Sheets

60
Q

Technology (2)

A

Leading Edge, Established

61
Q

Working Captial Management - Control of current Liabilities (3)

A

Payables, Loans, Overdrafts

62
Q

HR influences - Stakeholders (6)

A

Employers, Employees, Employer Associations, Unions, Government organisation, Society

63
Q

Global financial Management (5)

A

Exchanges Rates, Interest rates, Methods of international Payments, Hedging, Derivatives

64
Q

Performance Objectives (6)

A

Quality, Speed, Customization, Dependability, Flexibility, Cost