Business Strategy Flashcards

1
Q

Why is Planning Important?

A
  • Provides directions and basis for coordination for everyone in org
  • Minimizes waste and redundancy
  • Reduces uncertainty by developing a better understanding of firm’s external environment
  • Unstable external environment complicates planning
  • Residual Uncertainty - uncertainty that cannot be accounted for
  • Establishes goals from broad objectives
  • Makes it possible to measure performance
  • Involves/engages all levels of organization
  • Improves levels of job satisfactions
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2
Q

Functional Structure

A
  • Typically more efficient
  • Split into groups by functions; marketing, R & D, engineering, etc.
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3
Q

Divisional Structure

A
  • Used if there are multiple business units
  • Divided up into groups by divisions (i.e., men’s clothing, footwear, etc.)
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4
Q

Functional Plans

A
  • Aligned to Business Unit level planning
  • Highly interrelated across SBUs
  • Shorter planning horizons than corporate and SBU plans
  • Examples: Marketing plans, production plans, capacity plans
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5
Q

Tactical (Operational) Plans

A
  • Narrow, specific impact to firm
  • Allocation of specific resources for specific tasks/operations
  • Short planning horizons
  • Developed at lower levels of management
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6
Q

Strategy

A

Goal-directed actions a firm takes to gain/sustain performance

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7
Q

Good Strategy

A
  • Diagnose the competitive challenge
  • Create guiding policy to address challenge
  • Develop set of coherent actions to implement guiding policy
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8
Q

Cost Leadership

A
  • Being lowest cost producer in industry
  • Usually through experience and efficiency
  • Pricing at or below industry average
  • Attract price sensitive customers
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9
Q

Differentiation

A
  • Competitive advantage achieved as long as economic value is greater than competitors
  • Being unique in industry with broad market
  • Uniqueness allows firm to charge a premium price
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10
Q

Focus Strategy

A
  • Gaining competitive advantage by focusing on narrow market segment to develop cost focus/differentiation strategy (typically differentiation)
  • Niche markets provide greater opportunities for differentiation
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11
Q

Vision Statement

A
  • Stretches capabilities of organization and creates meaningful long-term goals
  • Vision statements are typically public facing
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12
Q

Mission Statement

A
  • What does organization do
  • What are core values
  • Typically have product or customer focus
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13
Q

Traditional Top-Down Approach

A
  • Best for stable sectors
  • External: Opportunities and threats
  • Internal: Strengths and Weaknesses
  • Constantly communicated throughout the organization
  • Funding and other resources approved and mobilized
  • Performance is measured and reviewed, corrective action taken if needed
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13
Q

Core Values

A
  • Guiding principles of the firm
  • Support company’s vision, shape culture, and reflect company’s identity and personality
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14
Q

Strategic Planning Under Uncertainty

A
  • Level 1: Clear enough future
  • Level 2: Alternative but well defined futures
  • Level 3: Range of possible futures
  • Level 4: True ambiguity
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15
Q

Scenario-Based Approaches

A
  • Set planning score
  • Identify/confirm environmental factors that will shape firm’s future
  • Select 2-3 key variables and develop range of possible outcomes
  • Create teams to map out plausible futures and identify likely opportunities and threats
  • Chose preferred/dominant scenario and continue planning process
  • Develop trigger points for alternative scenarios and develop contingency plans
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16
Q

External Environment

A
  • General Environment - Difficult for firm to have control over this
  • Industry
  • Market
  • Firm
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17
Q

PESTEL Framework

A
  • Political - Firms have only slight control over this (i.e., lobbying)
  • Economic
  • Socio-Cultural (Demographic)
  • Technological
  • Ecological
18
Q

Structure-Conduct-Performance Model

A
  • Structure - Number of direct competitors
  • Conduct - Branding/Product differentiation
  • Performance - Profits, Value Creation
19
Q

Five Forces Model

A
  • Bargaining power of suppliers
  • Bargaining power of buyers
  • Threat of new entrants
  • Threat of substitute products or services
  • Rivalry among existing competitors
20
Q

Industry Concentration

5 Forces

A
  • Ratio = combined market shares of given number of firms to whole market size
  • Used to assess if market is oligopolistic
  • Oligopoly when top 5 account for 60% of market share
  • Higher concentration ratio = higher bargaining power
  • Impacts: competitive rivalry, buyer/supplier bargaining power
21
Q

Switching Costs

5 Forces

A
  • Cost consumer incurs as result of switching brands, suppliers, or products
  • Impacts: All five forces
22
Q

Forward/Backward Integration

5 Forces

A
  • Business strategy that involves a form of vertical integration to control distribution/supply by moving down (forward) or up (backward) the supply chain
  • Impacts: Buyer/Supplier Bargaining power
23
Q

5 ForcesHigh Supplier Bargaining Power

A
  • Concentrated/limited supplier industry
  • Suppliers not dependent on industry for majority of revenue
  • Suppliers hold scarce resources
  • There are no/few supplier substitutes
24
Q

High Buyer Bargaining Power

5 Forces

A
  • Few buyers and each purchases large quantities
  • Products are standardized/undifferentiated commodities
  • Buyers face low/no switching costs
  • Buyers are price-sensitive
  • Buyers can backward integrate into industry
25
Q

High Threat of Substitutes

5 Forces

A
  • Substitute offers attractive price-performance tradeoff
  • Buyers cost of switching to substitute is low
  • Buyers are not loyal to any of industry competitors
26
Q

High Threat of New Entrants

5 Forces

A
  • There are no/low barriers of entry
  • Economies of scale
  • Network effects
  • Capital requirements
  • Government policy
27
Q

Rivalry among existing competitors

A
  • Less rivalry when
  • High buyer switching costs
  • Low exit barriers
  • Economies of scale no competitive a factor
  • More industry concentration
28
Q

Ways to Shape Strategy

A
  • Increase product differentiation
  • Diversify product lines
  • Introduce or strengthen switching costs (i.e., loyalty programs)
  • Continually innovate to increase product value
  • Alter bargaining relation ships
29
Q

VRIO Analysis

A
  • Valuable
  • Rare
  • Costly to Imitate
  • Organized to capture value
30
Q

Liquidity (Ratio Analysis)

A
  • Current Ratio - Compares current assets to current liabilities (< 2 is risky)
  • Quick Ratio - Only looks at most liquid assets
31
Q

Activity and Asset Quality (Ratio Analysis)

A
  • Days Sales Outstanding - Ability to issue credit and be paid back on time
  • Inventory Turnover - Time it takes to sell off inventory
  • Asset Turnover - Value of sales to assets
32
Q

Liquidity (Ratio Analysis)

A
  • Current Ratio - Compares current assets to current liabilities (< 2 is risky)
  • Quick Ratio - Only looks at most liquid assets
33
Q

Capital Adequacy (Ratio Analysis)

A

Debt to equity ratio

34
Q

Earnings and Profitability (Ratio Analysis)

A
  • Gross margin
  • Net profit margin
  • Return on assets
  • Return on equity
35
Q

Stability Strategy

A
  • Absence of significant change
  • Maintain competitive advantage/parity
  • Modest growth targets
  • Not usually the only strategy used by multi-business firms
36
Q

Renewal Strategy (Retrentchment)

A
  • Do not involve bankruptcy
  • Turnaround - More extreme than retrenchment
  • Chapter 11 - Reorganization
  • Used to keep business alive
  • Divestiture - Rid self of underperforming asset
37
Q

Renewal Strategy (Liquidation)

A
  • Chapter 7 Liquidation
  • Characterized by absence of significant change
  • Used by companies that are downsizing/environment of decline
  • Goal to emerge with sustainable competitive advantage
38
Q

Growth Strategies

A
  • Expands industries or markets
  • Expands product offerings
  • Higher firm profits and greater returns
  • Drives more economies of scale
  • Signals firm as industry leader
  • Can mask weakness in other areas
39
Q

Concentration (Growth Strategy)

A
  • Concentration - Focus on single market/product
  • Significant risk of losses due to drop in demand
40
Q

Vertical Integration (Growth Strategy)

A
  • Acquire business operations within same production chain; manufacturing, distribution, retail
  • More control over business
  • May result in lower costs
  • Facilitates additional cost controls
  • May increase costs due to upstream capacity issues
  • Requires large amounts of capital
41
Q

Horizontal Integration (Growth Strategy)

A
  • Merger of companies at same stage of production
  • Merger -Two competitors joining together to create new combined form
  • Acquisitions - Typically larger firms buys a smaller firms
42
Q

Diversification (Growth Strategy)

A
  • Firm enters different market from core business
  • Unrelated Diversification - Adding new unrelated products or services lines (Berkshire Hathaway)
  • Related Diversification - Expanding into related products and service lines related
  • Geographic Diversification - Expanding into new geographic area
  • Leverage existing capabilities to potentially increase economies of scale
  • Pursue new growth and profit opportunities
  • Spread financial risks over different products and markets
  • Cross-subsidize products or operations
43
Q

Blue Ocean Strategy

A
  • Create an uncontested market space
  • Make competition irrelevant
  • Create and capture new demand
  • Value innovation to break the tradeoff
  • Align a new system in pursuit of low cost and differentiation