Business, Stakeholders and Issues Flashcards
What are stakeholders
any person, organization, social group, or society at large that has a stake in the business. Thus, stakeholders can be internal or external to the business. A stake is a vital interest in the business or its activities. It can include ownership and property interests, legal interests and obligations, and moral rights.
Stakeholder analysis
is about identifying all persons, groups and institutions who may have an interest in a project and taking steps to manage their interests and expectations so that the project runs as smoothly as possible. Closely linked to risk management and change management.
Stakeholder engagement
is key to building mutually beneficial relationships that help achieve its organizational goals and move toward its vision.
Stakeholder engagement examples
customers and suppliers - surveys
Investors - meetings, calls and presentations
Communities - panel discussions, survey community residents, sustainability reports
Employees - surveys and meetings, benefits and Newsletters