business staffing a business chapter 6

Question 1

what is a business objective?

Answer 1

a business objective refers to the businesses aim/goal,

all businesses aim towards making profits,

expanding the business

and increasing market share.

Question 2

what is staffing needs include some example?

Answer 2

staffing needs refers to what the business will need in order for the business to run smoothly this is done through Human resource planning,

for example, human resource planning will need to monitor and plan:

the number of employees required

their qualifications, including skills, previous experience and knowledge

when and where these employees will be needed.

Question 3

how do developments in technology affect staffing needs

Answer 3

developments in technology affect staffing needs because employees

will need to be trained on new technology,

new technology may lead to employees losing their jobs,
(reduction of employees)

and rates of pay may need to be adjusted for employees to be able to operate new technology

Question 4

what is a job analysis?

Answer 4

job analysis refers to the study of an employee’s job in

order to determine the duties performed,

the time involved with each of those duties

the responsibilities involved for each of those duties

and the equipment required for each of those duties

Question 5

what is a job design?

Answer 5

job design refers to tasks that individual employees perform in their jobs.

Jobs may be designed so they have a variety of tasks to keep employees interested and motivated.

Question 6

what is a job description?

Answer 6

a job description refers to a summary of what a worker will be doing.

Question 7

what is a job specification?

Answer 7

a job specification refers to the sort of person a business is seeking in terms of personal qualities, skills, education and work experience

Question 8

name two recruitment methods

Answer 8

external and internal

Question 9

what is internal recruitment?

Answer 9

internal recruitment refers to filling job positions with present employees, rather than looking outside the business.

Question 10

what is external recruitment?

Answer 10

External recruitment refers to filling job positions with people from outside the business.

Question 11

what is a selection method?

Answer 11

a selection method is a process that is used to select the best candidate for the job that suits the businesses requirements.

Question 12

what is a job interview name one advantage and disadvantage of a job interview (selection method)

Answer 12

a job interview is the most common device used in the selection process. The interview must be well organised and structured and must include common questions.

one advantage is that the applicant can ask questions about the job and the workplace

one disadvantage is that the employer doesn’t have a really clear view on actual skills or abilities the applicant has on the job.

Question 13

what is an online selection name one advantage and disadvantage of online selection (selection method)

Answer 13

an online selection is a process where it is conducted online. It may involve completing a multiple-choice test online, or providing other information online

one advantage is that it Can provide an assessment of the actual skills needed to carry out the job

one disadvantage is that Not all tests have the necessary reliability in measuring what they claim to measure.

Question 14

what is employment arrangements?

Answer 14

employment arrangements refer to the different needs of the business. it refers to part-time, casual, full time and contractual.

Question 15

give details of full time

Answer 15

full-time employment employees

• have an ongoing employment contract
• which includes all legally required entitlements

Question 16

give details to part-time

Answer 16

part-time employment involves

-working fewer ordinary weekly or monthly hours

Question 17

give details to contractual

Answer 17

contractual employment refers to employment offered for a specific amount of time.

Question 18

give details to casual

Answer 18

casual employees workers

- are employed on an hourly basis

Question 19

what are some employment expectations?

Answer 19

some employment expectations are
- that when a new employee first joins the job they are expected to sign an employment contract.

the contract will include provisions that protect the employee, such as the 10 National Employment Standards

employers are also expected to be loyal to the business

and the contract will also have terms of notice referring to what employees expectations will be.

Question 20

what are some employee expectations?

Answer 20

some employee expectations are that
- employees expect to get Remuneration which can come in a form of a wage or salary

• employees will want job security
• and a work-life balance

Question 21

what is OHS? (occupational health and safety)

Answer 21

OHS is a law that ensures to maintain a workplace which is safe for all employees, and for any visitors.

Question 22

what is employee induction?

Answer 22

employee induction which can also be known as orientation

is a way for new employees to adapt to their new workplace.

furthermore, in this phase, where they learn about how the business operates and runs.

Question 23

what is some common techniques used in employee induction?

Answer 23

some common techniques include :
to create a feeling of belonging

and

to familiarise the new employee with the job environment and with the specific duties they are required to undertake within that environment.

Question 24

what is a human resource (HR)?

Answer 24

Human resource refers to

the planning of strategies in a business that they will need to meet in the future for human resource needs

Question 25

name two job design strategy

Answer 25

job rotation and job enlargement

Question 26

define the term job rotation

Answer 26

job rotation is where the employer switches employees around tasks so they don’t get bored of the same task

Question 27

define the term job enlargement

Answer 27

job enlargement is where an employee is given more things to do within the same job

Question 28

define the term “coperate social responsability “

Answer 28

“corporate social responsibility” refers to managing a business in such a way that the welfare of the community are taken into consideration

Question 29

name two stragetys of CSR

Answer 29

using recyclable packaging

donating back to the community

Question 30

what is psychological testing? give one advantage and disadvantage (selection method)

Answer 30

psychological testing attempts to reveal aspects of a person’s character and personality that may affect their ability to perform the work tasks required.

one advantage is that Can give an insight into the personality of the applicant, not just job skills

one disadvantage is that it Relies on the applicant giving honest answers to the test questions or tasks

Question 31

what is work testing? give one advantage and disadvantage (selection method)

Answer 31

work testing refers to doing tasks related to the actual job,

and may seek to test specific skills that are needed to carry out the relevant work.

one advantage is that it shows the employer what skills the applicant has

and disadvantage is that it may show physical skill and capability but to leadership skills

Question 32

define the term revenue

Answer 32

the term revenue refers to the income that a business earns from the sale of goods and services to customers