Business Practices

Question 1

Tenet:

Answer 1

Interpreters maintain ethical business practices.

Question 2

Guiding Principle:

Answer 2

Interpreters are expected to conduct their business in a professional manner
whether in private practice or in the employ of an agency or other entity. Professional interpreters are
entitled to a living wage based on their qualifications and expertise. Interpreters are also entitled to
working conditions conducive to effective service delivery.

Question 3

How many parts?

Answer 3

8

Question 4

6.1

Answer 4

Accurately represent qualifications, such as certification, educational background, and expe-
rience, and provide documentation when requested.

Question 5

6.2

Answer 5

Honor professional commitments and terminate assignments only when fair and justifiable
grounds exist.

Question 6

6.3

Answer 6

Promote conditions that are conducive to effective communication, inform the parties
involved if such conditions do not exist, and seek appropriate remedies.

Question 7

6.4

Answer 7

Inform appropriate parties in a timely manner when delayed or unable to fulfill assignments.

Question 8

6.5

Answer 8

Reserve the option to decline or discontinue assignments if working conditions are not safe,
healthy, or conducive to interpreting.

Question 9

6.6

Answer 9

Refrain from harassment or coercion before, during, or after the provision of interpreting
services.

Question 10

6.7

Answer 10

Render pro bono services in a fair and reasonable manner.

Question 11

6.8

Answer 11

Charge fair and reasonable fees for the performance of interpreting services and arrange for
payment in a professional and judicious manner.

Question 12

Illustrative Behavior - All

Answer 12

6.1
Accurately represent qualifications, such as certification, educational background, and expe-
rience, and provide documentation when requested.
6.2
Honor professional commitments and terminate assignments only when fair and justifiable
grounds exist.
6.3
Promote conditions that are conducive to effective communication, inform the parties
involved if such conditions do not exist, and seek appropriate remedies.
6.4
Inform appropriate parties in a timely manner when delayed or unable to fulfill assignments.
6.5
Reserve the option to decline or discontinue assignments if working conditions are not safe,
healthy, or conducive to interpreting.
6.6
Refrain from harassment or coercion before, during, or after the provision of interpreting
services.
6.7
Render pro bono services in a fair and reasonable manner.
6.8
Charge fair and reasonable fees for the performance of interpreting services and arrange for
payment in a professional and judicious manner.