Business Policy 1 Quiz Flashcards

1
Q

Components of Diamond-E

A
  1. Managerial preferences
  2. Resources
  3. Organization
  4. Strategy
  5. Environment
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2
Q

Strategic Management

A

The process of assessing the environment regularly and making new updates

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3
Q

Role of a GM /4

A
  1. Setting Direction
  2. Assessing Performance
  3. Implementing a Strategy
  4. Creating a Strategy
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4
Q

The 4 components of the Balanced Scorecard

A
  1. innovation and Learning
  2. Internal Business process
  3. Customers
  4. Financials
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5
Q

How to assess the ongoing Strategy? /3

A
  1. Balanced Scorecard
  2. Qualitative Assessment
  3. Quantitative Assessment
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6
Q

what is a Mission statement

A

shows us want we want to achieve and is tangible in the long term

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7
Q

Value Proposition Strategy

A
  1. Goals
  2. Product Market FOcus
  3. Core Activities
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8
Q

Porters 5 Forces

A
  1. Rivalry
  2. Suppliers
  3. Buyers
  4. Potential Entrants
  5. Substitutes
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9
Q

Threats of buyers:

A
  1. No product Uniqueness
  2. Threat of backward Integration
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10
Q

The threat of High Substitutes when:

A
  1. Price Trade-off
  2. Switching Costs are Low
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11
Q

Industry Value Chain system /4

A
  1. Suppliers
  2. Firm
  3. Distribution Channel
  4. Customers
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12
Q

Within the Diamond-E Framework, what is Strategy and Environment?

A

A Need to do

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13
Q

How to assess performance with the Performance Matrix?

A
  1. Organizational health
  2. organizational Performance
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14
Q

What Quadrant in is the most desired when assessing performance and the least desired?

A

Most: Quadrant 1 (Desired State)
Least: Quadrant 4 (Crisis)

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15
Q

Typical Measures of Operating Performance /3

A
  1. Profitability
  2. Financial Position
  3. Market Performance
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16
Q

Typical Measures of Org Health /5

A
  1. Enthusiasm
  2. Boundaries
  3. Problem Solving
  4. Learning
  5. Sustainability
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17
Q

How do General Managers set Direction in an Organization? /3

A
  1. Vision: A sense of Direction
  2. Mission: it translates the vision into tangibleness
  3. Values: Basic beliefs that govern the organization
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18
Q

Vision

A
  • Purpose, core beliefs and values connect through the environment to accomplish the mission for the business
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19
Q

Product Market Focus:

A

What are the products being sold and the business plan on how to sell it

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20
Q

What does the Value Proposition mean?

A

How does the business intend to ATTRACT customers and what does it offer.

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21
Q

Strategic Analysis Process /10

A
  1. Issue(s) Identification
  2. External Analysis
  3. Internal Analysis: Strategy
  4. Internal Analysis: Diamond-E
  5. Financial Analysis
  6. Competitor Analysis
  7. Strategic Choices
  8. Recommendation
  9. Action Plan/Implementation
  10. Risks/Contingency Plan
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22
Q

Industry Analysis? /5

A
  1. Value Chain System
  2. Drivers of Profitability (Porter 5)
  3. Why are some industries more attractive than others?
  4. Macroneomic Factors (PEST)
  5. Key Success Factors
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23
Q

Industry Value Chain

A
  1. Suppliers
  2. Firm
  3. Distribution Channel
  4. Customers
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24
Q

Firms Value Chain (iOOMSS)

A
  1. Inbound Logistics
  2. Operations
  3. Outbound Logistics
  4. Marketing & Sales
  5. Services
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25
Q

Porters 5 Forces

A
  1. Potential Entrants
  2. Industry Competitors
  3. Suppliers
  4. Buyers
  5. Substitutes
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26
Q

Questions to Porters 5

A
  1. Threat of New Entrants
  2. Power of Rivalry
  3. Threat of Buyers
  4. Threat of Suppliers
  5. Threat of Substitutes
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27
Q

Environmental Analysis

A

PEST:
Political
Economical
Social
Tech

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28
Q

2 Key Success Factors Questions

A
  1. How does the firm Survive Competition
  2. What do customers want? What basis do they choose between different offerings?
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29
Q

What is the threat of New Entrants factors? /4

A
  1. Supply/demand of the market
  2. Switching costs
  3. Tech
  4. Brand
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30
Q

Threats of Buyer Power? /3

A
  1. Concentration of too large or small volumes
  2. Product isn’t unique
  3. Threat of Backward integration (Value Chain)
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31
Q

Threats of Supplier Power? /3

A
  1. Switching costs
  2. They supply the uniqueness factor
    - therefore they threaten Forward Integration
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32
Q

Power of Rivals? /4

A
  1. Industry growth is Low
  2. Exit barriers are high
  3. High Switching Costs
  4. They dominate Market Share
  5. Brand Uniqueness
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33
Q

The threat of Substitutes? /3

A
  1. Attractive pricing
  2. Switching costs are lower
34
Q

Types of Goals in Value Proposition?

A
  1. Hard Goals
  2. Soft Goals
35
Q

Types of Hard Goals; /4

A
  1. Profitability
  2. Market Position
  3. Growth
  4. Risk
36
Q

Types of Soft Goals; /4

A
  1. Management
  2. Employees
  3. Community (local)
  4. Society (broad)
37
Q

Product Market Focus Diagram

A
  1. Market Penetration
  2. Product Development
  3. Market Development
  4. Diversification
38
Q

4 Generic Competitive Strategies

A
  1. Low-Cost Leadership: Competing on a lower price to beat the competition
  2. Differentiation Strategy: Unique features differentiate themselves within the market
  3. Focused Cost Leadership:
  4. Focused Differentiation:
  5. Stuck in the Middle: ex. Hudson Bay
39
Q

What benefits of a successful Differentiation Strategy?

A
  1. Command a Premium Price
  2. Get Brand Loyalty
  3. Increase Unite Sales
40
Q

Focused Cost Leadership?

A

Competing on price in a narrow market while, bringing a unique feature to the market

41
Q

Generic Business Strategy Assessment Steps /4

A
  1. Low cost vs Differentiation
  2. Do the 4 elements reinforce or complement one another
  3. Does the value proposition resonate with the target market
  4. Does the business strategy fit with all other elements of the business
42
Q

When Choosing a generic strategy what two elements do you look at?

A
  1. Economic Logic (Low-cost or Differentiation)
  2. Scope of Areas (Narrow vs Broad)
43
Q

Ex of Cost Leadership

A

Walmart

44
Q

ex. of Differentation

A

Coca-Cola

45
Q

ex. of Focused Cost Leadership

A

Dollarama

46
Q

ex. Focused Differentiation

A

Porter Airlines

47
Q

Advantages of Low-cost Strategies /3

A
  1. Economies of scale are larger
  2. Production Design/Tech
48
Q

Differentiation strategy advantages /3

A
  1. Unique factor for brand image
  2. Customization and convenience
  3. High Quality
49
Q

Threats to Low-cost Strategy /2

A
  1. New Tech
  2. Bad Quality
50
Q

Threats to Differentiation Strategy? /2

A
  1. Buyers won’t pay the price
  2. Costs of differentiation are too high
51
Q

What are Management Preferences in the Diamond-E Framework?

A

A WANT TO DO

52
Q

What are the Resources in the Diamond-E Framework?

A

A CAN DO

53
Q

Management Preferences first Questions? /2

A
  1. Whose Interest are they acting in?
  2. What factors must be understood about them?
54
Q

Roots of Strategic Preference for a Manager? /4

A
  1. Personal Attributes
  2. Character
  3. Competencies
  4. Job Context
55
Q

Personal Attribute tests for a Manager?

A
  1. Personality (Big 5)
  2. Basic Needs for them
  3. Stability
  4. Influences on strategic performance
56
Q

Management Preference Analysis steps /5

A
  1. Develop/analyze a Strategy
  2. identify the required management preferences
  3. Test the strategy (Required preferences vs observed ones)
  4. Develop Gap-closing analysis (Feasibility)
  5. Move to the next step of the Diamond-E Framework
57
Q

Resources are?

A

FUEL required for the business to Function

58
Q

Types of Resources /3

A
  1. Tangibles (Marketing, financials, OPS)
  2. Intangibles (Brand)
  3. Org Capabilities (routines, culture, core activities)
59
Q

What do Resource-Based Strats do? /2

A
  1. Exploit Companies resources to offer value to the Customer
  2. Killing competition by developing different resources that substitute your rivals
60
Q

“Barney” Strategic Resource Test: /4

A
  1. Value
  2. Rarity
  3. Inimitability
  4. Company Organized to take advantage of it
61
Q

“BARNEY” test adding Q’s (VRIC):
1. 1+4 =?
2. None = ?
3. 1+2+4 = ?
4. All 4 =?

A
  1. 1+4 =Parity
  2. None = Competitive Disadvantage
  3. 1+2+4 = Temporary Competitive Advantage
  4. All 4 = Sustained Competitive Advantage
62
Q

When are Resources strategically Valuable? /3

A
  1. Hard to copy
  2. Depreciates slowly
  3. You control its value
63
Q

How is the Resouces Hard to Copy? /4

A
  1. Physical Uniqueness
  2. Path of getting the resources
  3. Combination of things
  4. Socially Complex
64
Q

++_= Value Creation Zone

A

Scarcity+Approproability (who owns the profits) + Demand

65
Q

Resource Analysis

A
  1. Develop a Strategy
  2. Identify Resource Requirements for the Strat
  3. Test Strat (What we have vs what we need)
  4. Financials
  5. Diamond-E Connection
66
Q

Value Chain Analysis of Resources (Internal)

A
  1. Find Corporate resources
  2. Identify functional Areas of the Company
  3. Link resources to those functional areas
  4. Identify Competitive Resources
  5. Compare competitive resources to overall strategy
67
Q

Types of Leaders: /2

A
  1. Corporation (Apples Leader)
  2. Individual Brilliance (Elon Musk)
68
Q

How to change Organizational Capabilities? /3

A
  1. Leadership Behaviour
  2. Structure
  3. Management Processes
69
Q

What 3 Components go into Management Processes?

A
  1. Decision-Making
  2. Operating
  3. Assessment and Reward (Motivation)
70
Q

Theory X

A

Organizations are controlled by goals, threats, and Financial Rewards. Managers order staff.

71
Q

Theory Y

A

Autonomy for people and they want organizational success

72
Q

Different types of Organizational Structures /5

A
  1. Functional Organization (Low-cost)
  2. Product Organizations
  3. Geographic Organization
  4. Cellular Organization (not important)
  5. Matrix Org (combo of geo, product organizations)
73
Q

Benefits and Cons of a Functional Org

A

benefit:
Standard product efficiency
Cons:
Slow Decision making

74
Q

Benefits and Cons of a Product Org

A

Benefits:
Focus on each product
Cons:
Lose Efficiencies

75
Q

Benefits and Cons of a Geographical Organization

A

Benefits:
- Good at tailoring to local markets
Cons:
- Lose Efficiencies

76
Q

Benefits and Cons of a Matrix Organization

A

Benefits:
- Efficient and Effective
Issues:
Complex and Slow Moving

77
Q

Sabotage is when?

A

When You cheat but it looks like it was hard to win

78
Q

First racial integration in sports

A

Football

79
Q

Why did teams get rid of racial prejudices?

A

Winning beats racism

80
Q

What is a major factor in sports participation?

A

Family income

81
Q

What makes youth sports so expensive (not registration) ?

A
  1. Travel Costs
  2. Time