Business Objectives And Functions Flashcards

1
Q

Which of aims and objectives are quantitative?

A

Objectives

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2
Q

What are the 4 Cs of HR?

A

Commitment
Competence
Congruence
Cost-effectiveness

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3
Q

What are the 4 / 7 Ps of marketing?

A

Product
Price
Promotion
Place

People
Processes
Physical evidence

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4
Q

What is a functional manager?

A

A functional relationship means that a manager has authority in certain areas over another department. The IT manager could have functional authority over other depts.

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5
Q

What is a machine bureaucracy all about?

A

These depend primarily on the standardisation of their operatjng work processes for co-ordination. Because of that, the techno structure which houses the analysts (technocrats) who do the standardising, emerges as the key part of the structure.

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6
Q

What is the main thing for a procurement manager to think about?

A

Whether to order more and incur inventory holding costs or to order less and risk delaying production

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7
Q

What is the key building block in a divisional business?

A

The middle line

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8
Q

What are the ways which the different building blocks of an organisation can be integrated together according to Mintzberg?

A

Mutual adjustment (informal communication between employees)

Direct supervision

Standardisation of:

  • work processes
  • outputs
  • skills
  • norms
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9
Q

What is an internal process culture ?

A

It is one in which the business looks inwards, aiming to make its internal environment stable and controlled, with stable goals and defined procedures for all activities

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10
Q

What are ray Quinn’s 4 types of business culture?

A

Flexibility

In look. HR cult. Open systems cult. Out look.
Internal proc. Rational goal cult.

                          Control
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11
Q

What are primary activities in Porter’s value chain model (big arrow)

A
Inbound logistics
Operations
Outbound logistics
Marketing/sales
Customer service
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12
Q

What is a disaster?

A

When a businesses operations or a significant part of them break down for some reason, leading to potential losses of equipment, data or funds

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13
Q

Does cyber risk extend to someone leaving their tablet somewhere and it getting nicked.

A

Of course

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14
Q

What do partners take from a business?

A

Drawings

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