business objectives Flashcards

1
Q

define objectives

A

a statment of a specific target to be achived it should be smart

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2
Q

what does smart stand for

A

specific measurable achivable realistic time specific

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3
Q

what are the business objectives

A

survival
profit
growth
market share
corporate social responsibility

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4
Q

explain survival

A

many buisness fail in the first or second year of trading so survival is a very important short term objective once they established they can focus on long term objectives

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5
Q

explain profit

A

they aim to produce and sell the levekl of output were there is the greatest difference between revenue and total cost

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6
Q

explain growth

A

the business decides to expand its size to increase output may benifit from economies of scale this will reduce the cost of producing each item and help to increase firm competivness revenue and profit

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7
Q

explain market share

A

as a business grow it may achive large share of the market share often benefit a business in that is help develop dtrong brand image which make it easier to sell

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8
Q

define csr

A

business taking responsibility for the impact their aCTIVITIES might have on society and the enviorment

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9
Q

pressure group

A

a group of like minded people that puts the pressure on the business and goverment to change their policies to reach a predetermine objective

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10
Q

why csr become an important objective

A

the activity of pressure group
the media which create sgreater awarness
the role of terde union
the role of gopverment law

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11
Q

define social enterprise

A

a business with social objectives that reinvest most of its profit back into the business or into benefiting society at large

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12
Q

what are social enterprise objectives

A

benifits employee
profit reinvest in the business
relates to the need of community
care of the enviorment

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13
Q

define stake holder

A

an induvidual or group which has an intrest in the businsess because they are affected by it activities and decisions

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14
Q

what are the 2 types of stake holders

A

internal stake holders
external stakeholders

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15
Q

what are internal stake holders

A

owner
manager
employee

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16
Q

what are the external stake holders

A

lenders
supplier
customer
goverment
local community

17
Q

what is the role of internal stake holders

A

have an interest in the decision and activities of the business

18
Q

what is the objectives of owner

A

to recive high return
dividends as reward for risking their investment in the benifit to benefit from an increase in share value

19
Q

what is the objectives of manager

A

to have job satisfaction
to recive salary increase and bonus

20
Q

what is the objective of employee

A

to have job security
to recive a fair wage

21
Q

what is the objective of lenders

A

to receive intrest payment when due
to have borrowing repaid by the due date

22
Q

what is the objective of supplier

A

to recive prompt payment for goods supplied on credit
to be treated fairly and not be forced to reduce their price by business with strong buying power

23
Q

what is the objectives of customer

A

to recive quality goods
to be charged a fair price which give value for money

24
Q

what is the objective of goverment

A

to be paid correct amount of tax on time
to have minimal spending on unemployement benifits

25
Q

what is the objectives of local community

A

to recive benifits for the local economy such as employeement
to avoid negetive of business activities such as pollution

26
Q

what are the objectives of private sector and public sector enterprise

A

accessible
affordable
open to all

27
Q

explain accessible

A

they can be used by everyone regardless of their location or income

28
Q

explain affordable

A

they must be cheaper than if the service was provided by the private sector the service may even be free at the point of use

29
Q

explain open to all

A

they must be available
to everyone regardless of their income class, ethnicity, religion and so on