Business Managment: Nature of Management Flashcards

Nature of Managment

1
Q

What Is a manager?

A

Someone who coordinates the business’ limited resources in order to achieve goals.

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2
Q

Features of managment

A
  • working with employees
  • using resources efficiently and effectively.
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3
Q

List the managment skills

A

Interpersonal
Communication
Strategic thinking
Vision
Problem solving
Decision making
Flexiblity
Adaptability to change
Reconciling the conflicting interests of stakeholders

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4
Q

Interpersonal skills

A

Work and communicate with people to understand their needs.

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5
Q

Communication

A

Effectively saying what you mean and listen
- verbal e.g. meetings
- non verbal e.g. body language

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6
Q

Strategic thinking

A

The ability to see the broader picture.

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7
Q

Vision

A

Shared sense of direction that allows people to recieve a certain goal.

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8
Q

Problem solving

A

Searching for different ways to solve and issue

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9
Q

Decision making

A

Choosing a soloution

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10
Q

Flexibility & Adapatability to change

A

Being able to anticipate and adjust to change.

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11
Q

What are Goals?

A

A desire outcome to be achieved within a certain time period.

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12
Q

Reconciling the conflicting interest of stakeholders

A

Managers need to satisfy both stakeholders interest through compromise and problem solving.

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13
Q

What does SMART stand for

A

S: Specific
M: Measurable
A: Achievable
R: Realistic
T: Time Bound

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14
Q

List the financial Goals

A
  • Maximise profit
  • Increase market share
  • Increase growth
  • Increase share price
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15
Q

Maximise Profit

A

Managers aim to increase their profit because only businesses that are making money suceed.

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16
Q

Incarese market share

A

Percentage of the total sales in a market earned by a business.

17
Q

Increase Grwoth

A

More sales and higher profits
- Internal e.g. hire more staff
- External e.g. merging

18
Q

Increase share price

A

Only applies to private and public company that make shares available to shareholders.

19
Q

List the 2 Social goals

A
  • Community service
  • Provide employment
20
Q

Community Service

A

aim to support community events and education.
e.g. local sports club

21
Q

Providing employment

A

hire people from the local area
hire individuals with disabilities

22
Q

List 1 Environmental goal

A

Sustainability

23
Q

List the 3 types of goals managers set

A
  • Financial
  • Social
  • Environmental
24
Q

Why should they set financial, environmental and social goals?

A

to achieve a range of goals as this will improve the overall success of the business

25
Q

What are the ways managers can get staff involved?

A
  • Innovation
  • Motivation
  • Mentoring
  • Training
26
Q

Innovation

A

encouraging creativity

27
Q

Motivation

A

high motivation means higer productivity
e.g. high pay

28
Q

Mentoring

A

experinced staff offer advice and guidance

29
Q

Training

A

Training improves workers skill and productivity.
- On the job training
- Retraining: use of technology