Business Managment Final Flashcards
If a potential candidate’s references are positive, typically the next step to hire someone is:
Offer Letter
Tuition reimbursement as part of the perks for a specific position is called:
Benefits
What important task must be considered when beginning the recruiting process?
Create a job description, figure out what an ideal candidate looks like, create the compensation and benefits
What is the goal of recruiting?
Make work easier for both employees and the company
Which law prohibits employment and discrimination based on race?
Civil rights act
Which of these constitutes a valid reason not to hire someone
Personality
What is the process of finding and hiring the best candidates for any given open position
Recruiting
What is a quick way to check if an applicant is a good fit for your job?
Phone interview
What is the “perfect applicant” called ?
Purple squirrel
What is not included in a job description?
Interview times
True or false: employee engagement can negatively impact employee turnover
False
What is a result of low employee engagement? 
High turnover
What would most likely appear in an employee break room? 
Suggestion box
How do employees need to feel before they’ll really contribute to the growth of the company
Involved
Management typically has more experience than employees that report to them. Why do employee opinions matter?
Employees who feel heard are more engaged and productive, ideas may be more valued because they are close to the action
Example of a website you can review companies to for is:
Glassdoor
Things that affect an organization outside of it are called:
External environment
We talked about these external environments
Stable, dynamic, complex
Internal environment is:
Cultures
Company culture aspects talked about
Company mission, employee involvement, adaptability
What managerial practice is vital to the growth of your employees, managers and business?
Employee supervision
What is the form of communication where the person focuses on what the other person says and repeats back what they heard?
Active listening
What are part of employee supervision?
Communication, mentoring, encouragement
Ways to require employee accountability
State your desired results, identify required action, state what you believe to be important
Goals of employees within an organization
Getting rich, doing a good job, getting promoted
What can a manager do that would create a negative work environment
Keep achievements between the employer and employee only
To create a sense of self-respect and self-fulfillment a manager can:
Offer monthly free lunches, create a company, sports team, and allow personal effects in the office
What are ethics
Set of moral principles or values that define right and wrong for people 
What is one way you can find out ethics of a person you want to hire? 
Personality based integrity tests. 
Why should companies be socially responsible
Because people tend to support socially responsible companies financially, because employees want to do the right thing and socially responsible companies have a better public image
What was created with the idea that there is strength in numbers?
Unions
What is a reason workers will go on strike
Pay, benefits, and ill treatment 
What is the process reunions negotiate with employers on behalf of the employees? 
Collective bargaining
What is a work advance brought about by unions
Five day work week, increase in workplace safety measures and child labor laws 
What was the large reason for the decline of unions at the end of the 20th century? 
Manufacturing jobs moving out of the country
What is a pitfall of planning that we discussed
It can stop change and slow needed adaption
What is the process of defining problems, evaluating alternatives and choosing optimal solutions
Rational decision- making
What are some benefits from planning
Increased buy- in
What type of conflict gets personal rather than professional
A-Type conflict
What is a real-world example of a strike we talked about
WGA strike