Business Management and Administration Vocab Flashcards

1
Q

Planning

A

setting goals and determining how to reach them

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2
Q

Commitments

A

An engagement or obligation that restricts freedom of action

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3
Q

Data mining

A

Reviewing very large amounts of data for useful information.
This activity often uses advanced statistical tools to determine trends, patterns and relationships. Data mining can also be referred to as data surfing

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4
Q

Self-understanding

A

Awareness of and ability to understand one’s own actions and reactions

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5
Q

Learning

A

Obtaining knowledge or skills through experience or instruction.

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6
Q

Export

A

Products that leave for another country

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7
Q

Risk avoidance

A

Technique of risk management that involves taking steps to remove a hazard, engage in alternative activity, or otherwise end a specific exposure.

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8
Q

Tariff

A

A tax on imports

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9
Q

Digital assets

A

Refers to an organizations’ website, social media and email.

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10
Q

Embargo

A

A complete ban on specific goods coming into or leaving a country

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11
Q

Employment

A

The state of having paid work

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12
Q

Business services

A

Accounting, design, maintenance, printing, and supply of temporary personnel, etc., provided by specialized firms to other firms

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13
Q

Directing

A

The process of building an effective work climate and creating opportunity for motivation, supervising, scheduling, and disciplining.

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14
Q

Blanket purchase order

A

A long-term order by a buyer to a seller for supplying specific good(s) or service(s), for a fixed period or in a fixed quantity, at agreed-on prices or pricing method. After its acceptance by the supplier, purchases can be made on an as-and-when-required basis, or as specified in the order, without calling for new purchase orders.

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15
Q

Time management

A

The ability to use one’s time effectively or productively

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16
Q

Purchasing

A

To acquire goods or services to accomplish the goals of an organization

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17
Q

Project management

A

Project management is using knowledge, skills and techniques to execute a temporary group activity designed to develop a product, service or outcome both effectively and efficiently.

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18
Q

Process control

A

Activities involved in ensuring a process is predictable, stable, and consistently operating at the target level of performance with only normal variation.

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19
Q

Project

A

Planned set of interrelated tasks to be executed over a fixed period and within certain cost and other limitations

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20
Q

Channels

A

The path through which messages are delivered

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21
Q

Managerial control

A

A process of achieving defined goals within an established timetable, and usually understood to have three components: setting standards, measuring actual performance, and taking corrective action.

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22
Q

Operations

A

Jobs or tasks consisting of one or more elements performed typically in one location

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23
Q

Information

A

Facts provided or learned about something or someone

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24
Q

Organize

A

State of being efficient or methodical

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25
Q

Global trade

A

The worldwide business that involves making and collecting payments for transactions in goods and services, and transporting them to various markets.

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26
Q

Internal business correspondence

A

Any written or digital communication exchanged by two or more parties within an organization.

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27
Q

Performance

A

The action or process of carrying out or accomplishing an action, task, or function.

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28
Q

Business supplies

A

The materials that are consumed within an office setting during normal business operations.

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29
Q

Comparative advantage

A

Concept in economics that a country should specialize in producing and exporting only those goods and services which it can produce more efficiently (at lower opportunity cost) than other goods and services (which it should import).

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30
Q

Project team

A

A group of individuals assembled to perform activities that contribute toward achieving a common task related goal.

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31
Q

Inventory

A

Amount of merchandise on hand at any particular time

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32
Q

Work flow

A

Progression of steps that comprise a work process, involve two or more persons, and create or add value to the organization’s activities.

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33
Q

Managerial control

A

A process of achieving defined goals within an established timetable, and usually understood to have three components: setting standards, measuring actual performance, and taking corrective action.

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34
Q

Work breakdown structure (WBS)

A

Project network-modeling step in which the entire job is graphically subdivided into manageable work tasks. WBS displays the relationship of each task to the other tasks, to the whole and the end product as well as the allocation of responsibility, resources required and time available at each stage for project monitoring and management.

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35
Q

Data

A

Information in an unorganized form (alphabets, numbers or symbols) that have a relationship with current conditions, ideas or knowledge

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36
Q

Natural risk

A

The probability of harm to human health, property or the environment posed by any aspect of the physical world other than human activity.

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37
Q

Research report

A

A document prepared by an analyst or strategist who is a part of the investment research team in a stock brokerage or investment bank. Research reports generally have “actionable” recommendations.

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38
Q

Work flow

A

Progression of steps that comprise a work process, involve two or more persons, and create or add value to the organization’s activities.

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39
Q

Quota

A

A limit on either the quantity or value of a product that may be imported

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40
Q

Evaluate

A

To assess

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41
Q

Streamline

A

Implementing a process to make an organization more efficient.

42
Q

Time management

A

The ability to use one’s time effectively or productively

43
Q

Implement

A

To execute a decision or plan

44
Q

Communication skills

A

The ability to convey information to another effectively and efficiently

45
Q

Import

A

Products that come in from another country

46
Q

Professional development

A

Process of improving capabilities of staff through access to education and training opportunities in the workplace, through outside organizations, or observing others perform the job.

47
Q

Cash-flow satements

A

A financial statement used by organizations that shows the cash in and out for a set period of time

48
Q

Knowledge management

A

Strategy designed to identify, document and share an organization’s intellectual assets to benefit performance.

49
Q

Economics

A

Attempts to explain how wealth is created and distributed in communities, how people allocate their resources and any matter that deals with human wants and their satisfaction

50
Q

Knowledge

A

Awareness or familiarity gained by experience of a fact or situation

51
Q

Digital customer data

A

Includes information that a business maintains about customers – such as credit card numbers, passwords and transactions

52
Q

Responsibility

A

The stated duty to deal with something or of having control over someone OR the opportunity or to act independently and make decisions without authorization.

53
Q

Analysis

A

Detailed examination of the elements or structure of something, typically as a basis for discussion or interpretation

54
Q

Change management

A

Utilizes a systematic approach to implement change within an organization

55
Q

Electronic purchase order

A

A legal contract between a buyer and seller that describes the quantity, price and products ordered, terms of payment and delivery that is transmitted electronically over the Internet.

56
Q

Ethics

A

The basic concepts and fundamental principles of decent human conduct

57
Q

Financial analysis

A

Evaluating an organization’s financial statements to determine the profitability of the organization, a division within the organization or a specific event or project.

58
Q

Inventory

A

Amount of merchandise on hand at any particular time

59
Q

Delegate

A

To assign

60
Q

Risk avoidance

A

Technique of risk management that involves taking steps to remove a hazard, engage in alternative activity, or otherwise end a specific exposure.

61
Q

Inventory management

A

The process of buying and storing materials and products while controlling costs for ordering, shipping, handling and storage.

62
Q

Productivity

A

A measure of the efficiency of a person, machine, factory, system, etc., in converting inputs into useful outputs

63
Q

Emotional intelligence

A

The ability to identify, assess and influence one’s own feelings and those of others.

64
Q

Business analysis

A

Investigation into the operations of a business to demonstrate the causes behind the results achieved, and the effects of those results on the business.

65
Q

Trustworthiness

A

Able to be relied on as honest or truthful

66
Q

Purchase order

A

A legal contract between a buyer and seller that describes the quantity, price and products ordered, terms of payment and delivery

67
Q

Rules of conduct

A

A written set of guidelines issued by an organization to its workers and management to help them conduct their actions in accordance with its primary values and ethical standards

68
Q

Change management life cycle

A

Process through which an organization implements change, using a three-phase process that includes, identify, engage and implement

69
Q

Risk management

A

Monitoring the opportunity for loss for a business

70
Q

Prioritize

A

A process that evaluates a group of items and ranks them in their order of importance or urgency

71
Q

Risk transfer

A

A strategy in which an insurable risk is shifted to another party (the insurer) by means of an insurance policy

72
Q

Organizational control

A

The process of establishing and maintaining authority over and throughout a business

73
Q

Confidentiality

A

Keeping information secret

74
Q

Change

A

The process of making or doing something different

75
Q

Chain of command

A

The order in which authority and power in an organization is delegated from top management to every employee at every level of the organization

76
Q

Capability maturity model integration (CMMI)

A

A process improvement technique for evaluating how efficiently a company is able to deliver technology products to its customers

77
Q

Vendor

A

A person or business that sells something

78
Q

Quality management

A

The process of overseeing that a business’ activities and/or tasks meet a certain standard.

79
Q

Negotiation

A

Bargaining process between two or more seeking to discover a common ground and reach an agreement to settle a matter of mutual concern.

80
Q

Staffing

A

The selection and training of individuals for specific job functions, and delegating them the associated responsibilities.

81
Q

Economic risk

A

The probability that conditions like exchange rates, government regulation, or political stability will affect an investment, usually one in a foreign country.

82
Q

Monitor

A

To oversee the progress or quality of a project or business task.

83
Q

Risk retention

A

A strategy in which an entity sets aside a sum as a protection against a probable loss, instead of transferring the risk by purchasing an insurance policy

84
Q

Information technology infrastructure library (ITIL)

A

A comprehensive set of documents, which defines best practices and accepted techniques in the Information Technology community

85
Q

Project management software

A

Software used for project planning, scheduling, budgeting, and documentation. Project management software is also used for collaboration and communication between project participants.

86
Q

Supply chain management

A

Oversees the materials, information and finances as a product moves through the channel of distribution from manufacturer to consumer

87
Q

Project schedule

A

A document outlining tasks to be completed and the timeframe in which those tasks must be completed.

88
Q

Quality management framework

A

The act of overseeing all activities and tasks needed to maintain a desired level of excellence

89
Q

Solvency

A

Refers to the ability of an organization to meet its’ financial obligations

90
Q

Strategic management

A

Analysis of the factors associated with customers and competitors and the business itself to provide the basis for maintaining optimum management practices.

91
Q

Business risk

A

The probability of loss inherent in an organization’s operations and environment that may impair its ability to provide returns on investment.

92
Q

Coordinate

A

To bring the different elements of an activity or an organization into a relationship that will ensure efficiency

93
Q

Controlling

A

The process of setting standards and evaluating performance.

94
Q

Initiate

A

The process of beginning

95
Q

Organizational goals

A

The overall objectives, purpose and mission of a business that have been established by its management and communicated to its employees

96
Q

Total quality management (TQM)

A

An overall approach to long-term success that views continuous improvement in all aspects of an organization as a process and not as a short-term goal. It aims to transform an organization through changes in the attitudes, practices, structures, and systems.

97
Q

Free trade

A

Commercial trade between nations through free market principles and without regulation.

98
Q

Human risk

A

The probability of harm due to human actions or choices.

99
Q

Balance of trade

A

The difference in value between exports and imports of a nation

100
Q

Six sigma

A

groups of people within the business or organization who have expert status in various methods, and then each project is carried out according to a set of steps in an effort to reach specific financial milestones. A six sigma process is defined as one in which 99.99966% of products created are expected to be statistically free from defects.