BUSINESS LEADERSHIP 2.6-2.12 Flashcards
What is corporate culture? Why is it important to an organization?
Corporate culture is a feeling, a sense of what someone sees and hears while being a part of an organization. An effective and healthy corporate culture has the ability to improve employee productivity and increase organizational success.
Observable Culture
The observable culture is part of an organization’s clearly visible culture. It is seen and heard in all aspects of the workplace and within personal interactions.
Core Culture
The second element of an organization’s corporate culture is considered its inner culture and is known as core culture. These are the sets of beliefs and values, and underlying assumptions and beliefs that guide people’s behaviours.
how does observable culture and core culture come together?
Stories - about the events conveying core values
Rites and rituals - celebration of core values
Symbols - language conveying core values
Heroes - people who display core values
Feedforward
makeinng sure the right directions are set and the required resources are in place
Organizing with the group about who is going to do what slide for in the future there are no repeats or arguments about who does what question
Concurrent
Making sure things are completed correctly as the work is happening
Re-reading eachothers slide right after finishing to quickly check for grammer, pladurizium, andgood clean crisp sentances.
Feedback
Comparing the results to the expectations
Comparing your work to what a teacher has given in a guideline to decide if it meets the same amount of detail or if it is higher detail. Nothing should ever be less unless wanting a sloppy grade
steps in control process
1.Establish standards and methods for measuring performance
2.Measure performance
3.Determine whether performance matches the standard
4.Take corrective action
what happens in this step Establish standards and methods for measuring performance
the objective of goal
what happens in this step
Measure performance
The standard in measured
what happens in this step
Determine whether performance matches the standard
Data was collected is compared to set standard
what happens in this step
Take corrective action
Why aren’t things going right?
Key features of Hot stove
Be immediate, Be direct, Be informative
key features in progressive discipline
Takes into consideration, Seriousness of the problem, How long is takes
key features in balanced scorecards
Financial Performance, Customer Satisfaction, Sustainability
