BUSINESS IN THE REAL WORLD Flashcards

1
Q

what do business provide to customers?
what is goods and services?

what are needs?
what are wants?

what are three reasons why business’s are set up?

A

-Businesses sell products to customers who are willing to pay for them
-Products can be goods or services

Goods-physical items eg book
Services-actions performed by other people to aid the customer eg barbers

Needs= things that you can’t live without eg water,food
Wants= things you would like to have but can survive without eg holidays

3 reasons business are set up:
-Some people start business’s that distribute goods
-Some business’s are specifically set up to benefit other people,they could make goods or provide services eg not-for profit organisations
-Some people will start a business because they see a business opportunity and want to fulfil.Investment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

what is the three sectors of economy?

A

PRIMARY SECTOR (produces raw materials):
-natural resources which are used to make goods/services
-Can be extracted/grown/collected

SECONDARY SECTOR (manufacture goods)
-Turn raw materials into finished goods
-Includes builiding and construction industries

TERTIARY SECTOR (provides services)
-Firms provide services for other business’s
-include resturants hairdressers advertising

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

what are 2 definitions of enterprise?
what is an entrepreneur?

what are 4 reasons why someone wants to become an entrepreneur?

what are 4 characteristics of a sucessful entrepreneur?

A

-Enterprise involves identifying new business opportunities and then taking advantage of them.There’s always a risk or failure but the reward for a sucessful enterprise is profit
-Enterprise involve starting up a new business or helping an existing one to expand by coming up with new ideas

-Entrepreneur is someone who takes on the risks of enterprise activity

4 reasons:
-Some people start a business when they identify a gap in the market
-Some people want to follow an interest - job satisfaction
-some people want the independence of being their own boss making their own decisions,flexible hours what to do on each day
-some people are simply dissatisfied with their current job starting a new business can make them feel happier more motivated

4 Characteristics of an entrepreneur:
-Hardworking= lots of hard work to turn ideas into practice,they work long hours could be working alone and they have all the different tasks
-Organised= entrepreneurs must have good organisational skills to keep on top of day to day tasks of running the business as well as planning for the future
-Innovative= come up with new ideas think of solutions to problems that come up
-Willingness to take risks- lots of unknowns in running a business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what are the 4 factors of production?

what is opportunity costs?

A

Resources are needed to make products can be divided into 4 factors of production

Land (earth’s natural resources)
- non-renewable resources eg oil coal
-water
-renewable resources tidal

Labour (work done by people who contribute to the production process)
-different people have levels of education experience or training

Capital (equipment factories schools) help to proudce goods or services
-capital is different from land because capital has to be made first

Enterprise
-Refers to entrepreneur who takes risks and create things from the other 3 factors of production

Opportunity costs= value of the next best alternative that’s been given up

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what is sole trader?
what is 3 advantages?
what is 3 disadvantages?

A

-Sole traders have just one owner eg plumbers/hairdressers
Advanatges:
-Easy to set up great for a start up business
-Get to be your own boss
-You alone decide what happens to any profits
DISADVANTAGES:
-Might have to work long hours not get much holidays
-Unlimited liability (pay all the debts because you are liable sell eveyrthing you own)
-Unincorporated which means the business doesn’t have its own legal identity
-Can be hard to raise money banks see them as risky so it may be hard to get a loan you have to rely on your own savings friends

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what is a partnership?
what are 3 advantages?
what are 3 disadvantages?

A

-Partnerships 2 or more people who own an unincorporated
ADVANTAGES:
-more owners more ideas and a greater range skills and expertise
-more people share the work
-more owners mean more money can be put into the business so it grows faster
DISADVANTAGES:
-each partner is legally responsible for what all the other partners do
-most have unlimited liability
-more disagreements
-profits are shared between the partners

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

what is a limited company?
what is limited liability?
who is it owned by?

A

-Limited company is incorporated it has a separate legal identity from the owners
-Being incorporated means you have limited liability if anything goes wrong it’s the company that’s liable not the owners the owners risk loosing the money that they have invested
- It is owned by shareholders more shares you own the more control you get

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

what is private limited company?
what do they have after their name?

what is public limited company?
what do they have after their name?
what is 3 advantages?

A

-Private ltd means that the shares can only be sold if shareholders agree
-They have ltd
ADVANTAGES:
-limited liability
-being incorporated means the company can continue trading after a shareholder dies
-its easier for an ltd to get a loan or mortage
DISADVANTAGES:
-More expensive to set up (lots of legal paperwork)
-comapny is legally obliged to publish it’s accounts every year

Public limited company their shares are traded on the stock exchange and can be bought and sold by anyone
-Firms often become public limited companies when they want to expand
-They have plc after their name
ADVANTAGES:
-Much more capital can be raised
-That help comapny to expand and diversify
-they also have the benefits of limited liability and being incorporated
DISADVANTAGES:
-Accounts have to be made public (competitors can see)
-More shareholders means there’s more people wanting a share of the profits
-it can be hard to get lots of shareholders to agree on how the business is run

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what type of liability smaller business and larger business tend to have?
who tends to have more control?

A

-Smaller business (sole trader/partnership) tend to have unlimited liability
-Larger business’s have limited liability
-Sole traders and ltds tend to give an entrepreneur more control than plcs and partnerships
-Business structure can change over time eg sole trader might turn into a partnership

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what is not for profit?
what do they need to generate?
what type of status do many of them have and what does it mean?
what is another type of npt for profit organisation?
why is not for profit hard to manage?
what are 2 different legal structres they can have?

A

-Not for profit don’t try to make a profit
-They need to generate enough income to cover their costs but any surplus is put back into the business
-Many not-for profit have charitable status this they get some tax relief and they’re able to apply for certain grants.Many charities are funded mainly by donations and grants
-Social enterprise are another type of not for profit organisation.These make money by selling products.Profits benefit society.As they make their own profit they don’t rely as heavily on donations
-Not for profits can be hard to manage uncertain about how much finance and if they rely on volunteers
MANY DIFFERENT LEGAL STRUCTURES:
-They can choose to be an unicorporated association.Easy to set up but the people who manage the organisation have unlimited liability
-Bigger organisations tend to be incorporated have limited liability.They are often ‘limited by gurantee’ meaning that some of it’s members gurantee they’ll pay a fixed amount of money if it goes bust

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what are 5 aims a business can have?
what is objectives?eg?

A

-Survival=it’s important short-term aim of all new business’s
-Maxixmise profit
-growth=growth can mean different things eg increasing number of employees .Some firms want to grow domestically and others internationally
-increase shareholder value=(make their shareholders wealthy) by increasing the value of the firm eg making more profit
-Increase market share=when a bussiness first starts up it has 0 market share so one of it’s aims is to caputre a part of the market and establish itself it can then aim to increase market share by taking sales away from competition
-Achieve customer satisfaction=firms can do this measure this by carrying out customer opinion surveys a type of market research

Objectives are more specific than aims-measurable steps on the way to aims
-once they have been set they act as a clear target for firms to work towards
-they can be used later to measure whether fairm has been successful or not

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

what are 3 factors that affect the objectives of a business?

why do objectives change?(3)

how can business’ use objectives to monitor sucess?

A

-Size of the business=small local business depend word of mouth to survive iso a major objective would be customer satisfaction.Larger business’s get more attention from the public so they might set an objective about acting ethically
-Level of competition the business faces=if a business is in a highly competitive market it might focus on customer satisfaction so that it can win customers from it’s rivals.
-Type of business=eg not for profit might focus on social or ethical objectives

Objectives change:
-New legislation= companies may need to adjust their objectives when new laws are introduced
-Changes in the economy=eg if there’s a recession a company’s growth might be put on hold while it concentrates on survival
-Environmental expectations=people become more concerned the impact a business has on the environment

Business can use their objectives to montior sucess by checking after a period of time to see if they have achieved objectives

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

what is a stakeholder?

how are the 5 stakeholders affected by the business?

who are the most influential stakeholders?
what do they need to consider?
why might firms ignore the opinions of some stakeholders eg?

A

-Anyone who’s affected by a business they have different opinions about what makes a firm sucessful and what it’s objectives should be

-Owners=most important/make a profit if the business is sucessful and decides what happens to the business

-Employees=interested in their job security and promotion prospects.These are improved if the firm is profitable and growing.Also decent wage and good working conditions.benefit from the objectives of growth profitability ethics

-Government=receive taxes if the firm makes a profit they benefit when objectives are based on growth profitability

-Customers=want high quality products they benefit when objectives are based on customer satisfaction

-local community=where the business is based will suffer if the firm causes noise and pollution.may benefit when objectives are based on minimising environmental impacts growth ethical considerations

-A firm buys its raw materials from suppliers if firm is profitable and grows they will need more materials and supplier will get more business and therefore its income will increase,suppliers benefit when thhe firm set objectives based on profitability and growth

-The most influential stakeholder is the owners
-They need to consider the other interests of other stakeholders
-Firm may decide to ignore opinions of some stakeholders but they need to take others in accoount of they want to survive as a firm eg if a business doesn’t have happy workers may become unproductive

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what is revenue?
how do you work out revenue?
what is fixed costs?
what is variable costs?
when are fixed costs fixed?
how do you work out total costs?

A

-Revenue is the income earned by the business in a given time period
-Revenue= sales(number of units sold) X price

-Fixed costs don’t vary with output (amount business produces) .They have to be paid even if the firm doesn’t produce anything eg rent insurance
-Variable costs costs that will increase as the firm expands output eg costs of factory labour,raw materials
-Fixed costs are only fixed over a short period of time an expanding firms fixed costs go up

Total costs= variable costs + fixed costs

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what is average unit costs?
how do you work it out?
why do usually fall?

what is profit?

A

-Average unit cost is how much each product costs to make
-average unit costs=total costs divided by output
-Average unit costs usually fall as the firm grows due to economies of scale

-Profit=difference between revenue and costs over a period of time
profit=revenue-costs

-If the costs are higher than revenue the business will make a loss instead of a profit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

what is a business plan?
what can the plan be used to convince?
how can it help if the business is a bad idea?
how can it help a new business?

what can be 2 drawbacks of the business plan?

A

-Outline of what a business will do and how it aims to do it
-Plan can be used to convince financial bakers eg banks idea is a sound investment
-If the business is a bad idea planning should help owner/financial baker realise this at an early stage before they waste time and money
-For a new business business plan helps managers decide what objectives need to be set to achieve their aims

1)Personal details of the owner and other important personnel=like their cvs
2)Mission statement=a way of describing broad aims of the company
3)Objectives=more specific than aims
4) Product description=details of market and competitors and should explain how the firm will reach it’s unique selling point
5)Production details=all the equipment and location
6)Staffing requirements=how many people their job descriptions
7)Finance=how much money is needed to start up the business

Drawbacks:
-Some people will be too optimisitic wehn writing a business plan and end up with problem later on
-managers may stick to tightly to their plan if something unexpected happens that wasn’t in the plan managers might be unwilling to change their plans which could lead to problems

17
Q

what is the 5 main factors location is influenced by?

A

1) Location of raw materials= if they are located nearby it will lower transport costs

2)Labour supply= location is close to an area of high unemployment this will help keep wages low.It also means there will be a good selection of people to choose from and the firm should be able to find enough workers
3)Competition=being near competitors is an advantage eg easy to find skilled labour

4)Location of the market=some firms pay more transport their finished products than their raw materials these type of firms find it the chepeast to locate near to their customers.Some services locate where people can easily get them

5)Costs=cost of labour varies in different countries many large firms have call centres and factories in places such as india/chine where wages low.Sometimes government grants or tax breaks for firms who locate in areas of high unemployment which lowers their total expenditure

18
Q

what happens to a larger firm whos average unite cost falls?

what is purchasing economies of scale?

what is technical economies of scale?

what does lower average unit costs mean for larger firms?

how can growth lead to increase in average unit costs (diseconomies of scale)?

A

-Being larger means average unit cost of each product falls these reductions of costs are called economies of scale

Purchasing economies of scale=These happen when a large firm buys it supplies in bulk so gets them at a cheaper unit price

Technical economies of scale=can occur becuase a large firm can afford to buy and operate more advanced machinery

-Average unit costs of making each is product is lower firms can make more profit for each item they sell
-Lower average unit costs means larger firms can afford to charge their customers less

Examples of how growth can lead to an increase in average unit costs:
-Bigger firm the harder and more expensive it is to manage it properly
-Bigger firms have more people so it can be harder to communicate withing the company
-Porduction process may become more complex and more difficult to coordinate

19
Q

what is internal expansion?
what is the advantages/disadvantages?
what are 3 methods of organic growth?
what is franchising?
what is franchisors and franchisee?
what is the advantage/disadvantages of franchising?

A

-Internal expansion is when a business grows by expanding it’s own activities
-GOOD:
-inexpensive
-firms grow more slowly so it easier to make sure quality doesn’t suffer and new staff are trained well
DRAWBACK:
-take a long time to achieve growth

3 methods of organic growth:
-E-commerce= firms sell via internet
-lots of people cam buy products from a firm even if there not near the shop so business can have access to larger market share
-Its cheaper than setting up and running a new store
-Technology is regularly updated
Opening new stores:
-Failry low risk
-lots of ectra cosrs

Outsorucing:
-business pay another firm to carry out task it could do itself
-outsouricng means business might be able to do tasks cheaply,quickly high standards
-business could get a bad reputation if the firm it outsources has poorr standards

Fracnhising where a company expands by giving other firms the right to sell its products in return for a fee or percentage of the profit
-Franchisors=product manufactures
-Franchisee=firms selling their products
-Some franchisee trade under the name of the franchisee nut advertise that they sell a particular manufacturer’s products
-Branded franchises go one stage further franchise buys the right to trade under the name of the franchisor

advantages of franchising:
-increases franchisors income
-increase market share
-increase brand awareness of products

disadvanrages of franchising:
-if a franchisee has poor standards the franchisor’s brand could get a bad reputation

20
Q

what is a merger?
what is takeover?
what is external expansion?
what are the 4 basic ways a firm can merge or take over other firms?
disadvantages of mergers/takeovers?

A

-Merger when 2 firms join together to form a new firm
-Takeover when a exisiting firm expands by buying more than half the shares in another firm
-External expansion means that business grows much more quickly than with internal expansion

4 basic ways a firm can merge or take over other firms:
1) Supplier=firm joins with a supplier,this allows the firm to control the supply,cost.quality of it’s raw materials
2)Competitor=firm joins with one of it’s competitors.Creates a firm with more economies of scale and a bigger market share
3)Customer=firms take over a customer.Gives the firm greater access to customer
4)Unrelated firm=2 unrelated firms join together.This means the firms will expand diversifying into new markers

Disadvantages of mergers and takeovers;
-can lead to cost cutting making lots of people redundant it can lead to tension and uncertainty among workers
-create a bad feeling often the firm agrees to be taken over sometimes takeover bid is hostile and unpopular