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Business Management 1 > Business Functions: Human Resources > Flashcards

Business Functions: Human Resources Flashcards

1
Q

What is HRM?

A

Human resource management

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2
Q

In relation to labour legislation, what does the Constitution of the Republic of South Africa cover?

A

The Bill of Rights
Section 23 details that everyone is RSA has the right fair labour practice and to form, join and participate in thr activities of a trade union or employer’s organisation. Every trade union and employer’s organisation has the right to determine their own administration and activities, form and join a federation and engage in collectivr bargaining

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3
Q

What is the purpose of the Basic Conditions of Employment Act?

A

To advance economic development and social justice

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4
Q

What is the purpose if the Labour Relations Act?

A

To promote economic development, social justice, labour peace and workplace democracy

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5
Q

What is the purpose of the Employment Equity Act?

A

To achieve workplace equity through equal opportunity, fair treatment, and affirmative action

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6
Q

What is the purpose of the Promotion of Equality and Prevention of Unfair Discrimination Act?

A

To prevent and prohibit harassment, promote equality and eliminate unfair discrimination

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7
Q

What is the purpose of the Broad-Based Black Economic Empowerment Amendment Act?

A

To establish a legislative framework to promote black economic empowerment, empower ministers to issue codes of good practice and publish transformation charters, establish the BEE Advisory Council and provide for matters connected to these issues

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8
Q

What is the purpose of the Skills Development Act?

A

To develop the skills of the South African workforce, improve productivity in the workplace, improve employer competitiveness, promote self-employment, improve social service delivery, increase investment in labour market education and training, encourage workers to participate in learnerships, encourage employers to use the workplace as an active learning environment, provide employees with the opportunities to gain skills, provide opportunities for new entrants into the labour market and to employ persons who have difficulties finding employment.

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9
Q

What is the purpose of the Skills Development Levies Act?

A

To make provision for a skills development levy to be imposed to invest in skills development

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10
Q

What is the purpose of the National Qualifications Framework Act?

A

To stipulate the activities of the NQF system to create a single, national framework for learning achievements

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11
Q

What is the purpose of the Occupational Health and Safety Act?

A

To provide for the health and safety of persons at work and in connection with the activities of persons at work

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12
Q

What is the purpose of the Compensation for Occupational Injuries and Diseases Act?

A

To provide for compensation for disablement from occupational injuries and diseases and for death resulting from occupational injuries and diseases

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13
Q

What is a job description?

A

A description of the job itself

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14
Q

What is a job specification?

A

A description of the ideal candidate

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15
Q

What is a job grade based on?

A

Job description

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16
Q

What are 2 crucial components in HRM?

A

Labour supply vs Labour demand

17
Q

What 3 components does HR provisioning entail?

A

Recruiting the best applicants to apply for a position.

Selecting the best candidate and making a formal job offer.

Inducting the new employee.

18
Q

What are the two stages of recruitment in regard to HR provisioning?

A

Sourcing appropriate applicants

Designing job advertisements

19
Q

What are the three aspects of onboarding?

A

New hires go complete their employment paperwork

New hires are familiarised with the job

New staff are provided with on-the-job training

20
Q

What is HR retention?

A

The organisation’s ability to keep valuable employees

21
Q

How can retention be achieved?

A

Through creating a work environment that supports all employees on a personal and professional level

22
Q

What is the difference between training and development?

A

Training teaches employees new skills

Development builds up a broader range of skills, particularly managerial

23
Q

What is a PDP?

A

A personal development plan identifies strengths, weaknesses and any behavioural or performance issues that need rectification

24
Q

What approaches can be taken to develop employees?

A

Job redesign
Job rotation
Mentoring
Coaching
Leadership development

25
Q

What is performance appraisal?

A

The act is reviewing the individual performance of every employee

26
Q

What are the 5 forms of intrinsic rewards?

A

Meaningful work
Flexible work
Challenging work
Varied work
Enjoyable work

27
Q

What are the two means of determining equitable and fair compensation?

A

Job evaluation, in which job descriptions are compared with one another and a pay structure is determined

Benchmarking, where internal salary data is compared with market and industry data, comparing pay of equal positions from another business to yours

28
Q

What is labour relations?

A

The relationship between the state, employers and employees

29
Q

Where is labour relations legislation negotiated?

A

The National Economic Development and Labour Council (Nedlac)

30
Q

What are the two primary forms of collective agreements?

A

‘Closed shop agreements’ which covers employees that are members of a particular trade union

‘Agency shop agreements’ which cover the majority of employees

31
Q

What are the two labour relations councils?

A

Bargaining councils, operating at a sectoral level

Statutory councils when there are no bargaining councils for a specific sector

32
Q

What are the two labour relations councils?

A

Bargaining councils, operating at a sectoral level

Statutory councils when there are no bargaining councils for a specific sector

33
Q

What is the CCMA?

A

Commission for Conciliation, Mediation and Arbitration

34
Q

What is a trade union?

A

A formal association of employees that promotes the interests of its members through collective action

Business Management 1 (10 decks)

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