Business Ethics Flashcards

1
Q

What are the types of businesses?

A
  • Sole traders: one -person businesses
  • transnational corporations: businesses which operate in multiple countries
    _ there larger businesses one structured so no individual is fully liable and the business becomes its own own
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2
Q

Who are shareholders and what is their influence within a business?

A
  • Investors buy shares in the business and are paid dividends if the business performs well
  • shareholders may influence business operations
  • managers have a duty og care to act in shareholders interests
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3
Q

What was Milton Friedman’s view on corporate responsibility?

A
  • 1970 Friedman argued in the New York Times that businesses have no responsibility beyond increasing profits
  • opposed social responsibility like improving workers lives or helping communities as he believed these limited capitalism’s effectiveness
  • encouraged Ronald Reagan + Margaret thatcher to reduce government regulation as he believed the profits would “ trickle down” to help everyone

( profit driven businesses )

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4
Q

What is the “pyramid of CSR” and what is the hierarchy?

A

Archie Carroll explored how businesses can balance profitability with broader social obligations

→ the base of the pyramid: economic responsibilities - businesses must generate profit to survive

  • profitability ensures the company’s survival, provides shareholder returns and enables investment in further growth

→ the second level: legal responsibilities - compliance with the laws and regulations

  • fair trading, safety standards, labour laws, adherence to environmental regulations

→ the third level: ethical responsibilities - actions that society expect beyond the legal minimum

  • avoiding exploitation, maintaining environmental sustainability und respecting human rights

→ top of the pyramid: philanthropic responsibilities - voluntary acts of good will such as charity or community improvement

  • investing into education + heathcare
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5
Q

Why do businesses take on social responsibility to improve their image or prevent negative perceptions?

A
  • appeal to more customers
    → fear customers view negatively
  • ethical investors
  • fear employees may leave them
    → offer improved facilities or discounts as its helps retain employees

→ the FTSE4Good index series measures business with strong ESG practices to guide ethical investors

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6
Q

How does the united nations support ethical investment?

A

By establishing voluntary principles for elliptically - responsible investment

→ 34 trillion dollars invested in funds committed to these principles as of 2014

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7
Q

What actions demonstrate strong ESG practices?

A

→ reduce greenhouse gas emissions
→ improve energy efficiency
→ avoid industries like arms production and tobacco sales

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8
Q

How does fear of government regulation influence CSR?

A

Adopt self - regulation to avoid stricter government - imposed rules
→ newspaper may restrict private - life intrusion to avoid legislative bans

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9
Q

What are stakeholders and how are they defined?

A

Stakeholders are individuals or groups affected by the activities of a business
→ including employees, suppliers, customers, the community, the national economy and those affected via environmental impacts

Crane and Matten’s definition (2004):
A group or individual that either:

  1. Harmed or benefits from the cooperation
  2. Has rights that can be violated or need to be respected by the corporation
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10
Q

How do conflicting stakeholder interests affect businesses?

A

Satisfying one stakeholder group can harm another:

→ Supermarkets may sell products below production cost to satisfy customers with low prices which harms suppliers
→ campaigns may highlight the unethical practices, damaging businesses reputation
→ customers may shift to competitors if behaviour is exposed/ prices increase

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11
Q

How can stakeholders pressure businesses into CSR?

A

Can use social economic and reputational pressures to influence a business decision
→ uk steelwork closure by a transnational corporation affects workers, suppliers, community and the national economy

→stakeholders demand the company mitigate the harm even at cost of profits

→this would increase unemployment benefits made by the government and reduce tax payments into the government.

Businesses may accept social obligation to maintain their reputation and avoid backlash

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12
Q

What are the key principles of kantian ethics?

A

Kantian ethics emphasises the categorical imperative which requires individuals to act in accordance to universal moral laws
→ humans have intrinsic dignity and should not be treated as means to an end
→ actions must be applicable to all without contradiction: universality
→ deontological argument where morality is based on duty, not outcomes

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13
Q

How does Kantian ethics apply to business ethics?

A

Businesses should treat employees/ customers/ and stakeholders as end not tools for profit
→ fair treatment of employees: excessive surveillance or poor working condition violate human dignity
→ customer rights: selling deject products or false advertising treats customers as means to profit
→ honesty and transparency: ethical businesses follow moral laws even if it reduces short - term profits

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14
Q

What does kantian ethics say about employee autonomy in business?

A
  • Employees must be treated with dignity and respect rather than economic tools

→ freedom and self -determination should be allowed in work
→ provided safe working conditions
→ fair wages
→ avoid manipulative control over employees

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15
Q

What are the key principles of utilitarian ethics?

A

Focuses on maximising the greatest good for the greatest number

→ consequentialist approach: morality based on outcomes not intentions

Benthem ( act utilitarianism )→ each situation judged individually for maximum utility
→ weighs pleasure vs pain to determine ethical actions

Mill (rule utilitarianism)→ general moral rules should be followed to promote long-term happiness

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16
Q

How does utilitarianism apply to business ethics?

A

Act in ways that produces the most happiness/beneficial outcomes for stakeholders
→ stakeholder consideration: workers, consumes and communities should all benefit not just shareholders
→ ethical responsibility: environmental protection, fair trade, safety regulations align with long-term social benefits
→ profits can be maximised if increases social well-being

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17
Q

How does utilitarianism justify ethical decisions in business?

A

• Business decisions should be evaluated based on overall impact on happiness. This includes:

→ justify cost-cutting measures that harm a few workers if they benefit the majority

→ CSR is ethical when long term happens for consumer and employees

→ whistle blowing decisions depend on whether exposing wrong doing does more harm than good

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18
Q

What is whistle - blowing?

A

• Occurs when employee reports unethical illegal or harmful actions within a company to authorities or the public

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19
Q

What ethical justifications support whistle blowing?

A

• Protects public interest
→ exposing fraud or environmental harm

• when violates legal or moral obligations

• internal complaints fail to resolve serious issues

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20
Q

When is whistle blowing unethical?

A

• Motivated by personal revenge rather than public interest

• violates confidentiality agreements without sufficient moral justifications

• harms national security ( exposing military secrets )

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21
Q

What legal protection exists for whistle blowers?

A

• Uk - the public interest disclosure act (1998)
→ protects from retaliation

• US- the sarbanes - oxlay act ( 2002 )
→ criminalises retaliation against whistle blowers with penalties including up to 10 years in jail

• allow anonymous reporting to encourage transparency

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22
Q

How does kantian ethics view whistle blowing?

A

• Supports whistle-blowing when prevents companies from using people merely as means

• honesty and duty to moral law take precedence over company loyalty

• if harms employees or customers then whistle -blowing aligns with
Universal moral principles

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23
Q

How does utilitarianism evaluate whistle-blowing?

A

• If produces more happiness than harm

• act utilitarianism: case - by - case
→ if short term harm but long benefits then can be justified

• rule utilitarianism: general rule promoting transparency may create long - term benefits

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24
Q

What does Norman Bowie say about whistle - blowing?

A

• Violates the prima facie duty of loyalty to an employer

• employees should first try internal resolution before resorting to whistle - blowing

• if serves public good, can override loyalty duties

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25
What are the ideas behind " good ethics is good business "?
① business decisions are not inherently unethical so business decisions are likely to be ethical and should align with ethical considerations ②business decisions are inherently unethical as they focus on profit but businesses perform better when they base decision on ethical principles ③business decisions do not involve ethics but when they do, ethical guidance ( such as company policies ) is beneficial
26
How does this reflect ethical decisions in a business?
→a strategic choice rather than a given → integrate ethics ( reputational damage, legal risk, customer distrust) leads to sustaining business success in the long run → so many will take a proactive approach
27
How does customer trust link to ethical business practices?
• Customer loyalty results in greate revenue and sustained growth → honour agreements → treat suppliers fairly → courteous service
28
How might businesses who practice good ethics still struggle to maintain competitive advantage?
• Price - sensitive customer who prioritise cost over ethics •aggressive competitors who offer similar products or services at lower prices at the expense of ethics
29
Why do businesses prioritise profit over ethical considerations?
• Capitalist economy focus on maximising products. → drives decision making • competitive pressures from: → shareholders → consumers → market conditions → businesses who compete for market share, talent and investment Pushes companies to make decisions to maximise short term gains, often at the cost of ethics
30
How may competition encourage further unethical behaviour?
• When ethical practices increase costs, businesses may feel pressured to sacrifice ethics to stay competitive → pay fair wage → materials harming environment vice versa Competition inherently forces businesses to compromise on ethics even if harming long term success • unethical practices may offer subpar or unnecessary products or make it difficult for customers to leave contracts → field short term profit • consumers or regulators begin to punish unethical behaviour → shows balancing act business must play between short term profit and long - term reputation: complex nature
31
How do consumer and shareholder demands influence business ethics?
Consumers → demand low prices → fast delivery → constant innovation Shareholder → pressure for high return •conflict of interest where businesses may feel compelled to cut corners & adopt unethical practices to meet customer expectations and shareholder demands • ethical business strategies becoming branding strategy rather than core business principle
32
Why might ethical businesses be a " differentiation strategy "?
• A branding choice to attract customers who have integrity • marketing tool • " ethics washing " to appear ethical without fully integrating ethical practices
33
What does the phrase “good ethics is good business” mean?
- suggests that ethical business practices lead to long-term success - Ethical companies build trust with consumers, attract loyal customers, and avoid legal issues - However, in highly competitive markets, businesses may prioritise profit over ethics, raising questions about whether ethical business practices always lead to financial success.
34
Why do some argue that business decisions are not inherently unethical?
- Ethical businesses can prioritise fair wages, honest advertising, and sustainability while still being profitable. - However, critics argue that businesses are ultimately profit-driven, which can lead to unethical practices if they benefit the company financially.
35
How can unethical business decisions harm a company in the long run?
- legal penalties, loss of customer trust, and reputational damage - Scandals or exploitative practices may generate short-term profits but often result in boycotts, lawsuits, or stricter regulations that harm long-term success.
36
How did unethical financial practices contribute to the 2008 recession?
- Financial institutions approved risky sub-prime mortgages, knowing that many borrowers would struggle to repay them. - These loans were then bundled into complex financial products and sold to investors. - While profitable in the short term, this unethical practice led to a global financial collapse - This demonstrates the catastrophic consequences of prioritising profit over ethics.
37
Why do businesses sometimes act unethically even when the risks are high?
- may feel pressured to cut ethical corners to remain profitable. - Shareholders and investors often prioritise short-term financial gains encouraging companies to take risks or exploit loopholes. - weak regulations or lack of consumer awareness can allow unethical practices to continue unnoticed.
38
How do consumers influence business ethics?
- Consumers have power through their purchasing choices. - If they prioritise ethical brands, businesses are incentivised to adopt ethical practices - However, if consumers prioritise low prices over fair wages or sustainability, businesses may feel justified in cutting ethical corners to meet demand.
39
Can good ethics ever be bad for business?
- Ethical practices can increase costs, making it harder for businesses to compete with companies that cut corners. → For example, paying fair wages or using sustainable materials can reduce profit margins. - Many consumers still choose cheaper, less ethical options.
40
How can businesses incorporate ethics into their decision-making process?
- Companies can create ethical policies, establish corporate social responsibility programs, and consult ethical experts when making important decisions. - Ethical training for employees and transparency in business operations can also help integrate ethics into company culture.
41
Why is ethical decision-making more complex for businesses than for individuals?
- Businesses have multiple stakeholders, including customers, employees, shareholders, and suppliers, all with different interests - Decisions that benefit one group may harm another, making ethical choices more complicated than individual moral decisions.
42
Should businesses be legally required to act ethically?
- Some argue that stricter regulations are necessary to prevent unethical practices, as businesses may not self-regulate effectively. - Others believe that over-regulation stifles innovation - Businesses should have the freedom to make their own ethical choices.
43
Why does utilitarianism align well with business decision - making?
• Businesses are accustomed to cost-benefit analysis, which mirrors utilitarian calculations. • Utilitarianism focuses on maximising overall happiness, which can be measured similarly to economic utility. • Quantifying utility allows for a structured, mathematical approach to ethical decision-making. • It provides a flexible framework where decisions are assessed based on their outcomes rather than fixed moral rules.
44
What are the challenges of applying utilitarianism to business ethics?
• Business environments are complex, making it difficult to calculate the full impact of decisions on all stakeholders. • Quantifying pleasure and pain is subjective, unlike financial costs, which businesses can easily measure. • Businesses may prioritise measurable financial gains over abstract ethical considerations. • In fast-paced industries, there may not be time for detailed utilitarian calculations.
45
How might act and rule utilitarianism approach zero-hours contracts differently?
• Act utilitarianism: Would justify zero-hours contracts if they increase overall happiness, e.g., benefiting many customers with lower prices despite harm to workers. • Mill’s utilitarianism: Would distinguish between higher and lower pleasures, potentially condemning the exploitation of workers. • Rule utilitarianism: Would oppose zero-hours contracts if they generally cause more harm than good, supporting long-term ethical business practices.
46
Why does rule utilitarianism fit better with “good ethics is good business”?
• It prioritises long-term benefits over short-term profit maximisation. • Ensures ethical consistency in business practices rather than case-by-case calculations. • Recognises that ethical rules benefit society as a whole, contributing to trust in businesses. • Supports corporate social responsibility by promoting policies that balance profit with ethical obligations.
47
How does Kantian ethics provide a clear ethical framework for businesses?
• The categorical imperative establishes universal ethical principles, clarifying what actions are always permissible or impermissible. • Businesses following Kantian ethics would act with integrity, ensuring consistency in decision-making. • It aligns with the idea that businesses should not exploit people for profit but instead treat all stakeholders with respect.
48
What are the limitations of Kantian ethics in a capitalist business environment?
• The third maxim (universal law) means businesses should act in ways acceptable to all, but competitors may take advantage of ethical companies. • The second maxim (treating people as ends) requires considering the needs of all stakeholders, which can be impractical in complex business settings. • The first maxim (universal truth-telling) could prevent businesses from engaging in strategic deception, potentially putting them at a competitive disadvantage.
49
How does the categorical imperative relate to corporate social responsibility?
• It demands businesses act in a way that could be universally applied, aligning with ethical corporate policies. • Encourages businesses to consider the impact of their actions on society, fitting with stakeholder theory. • Suggests businesses should avoid exploitative practices, even if competitors do not follow the same ethical standards.
50
Why do businesses struggle to fully implement Kantian ethics?
• Ethical businesses may lose out to competitors willing to cut corners for profit. • Complex stakeholder interests make it difficult to always act with universal fairness. • Strict adherence to honesty and fairness can sometimes conflict with strategic business decisions.
51
What is globalisation, and how have transnational corporations (TNCs) contributed to its development?
• Globalisation is the increasing integration of economies, industries, markets, cultures, and policymaking worldwide. • TNCs have driven globalisation by using technological advancements to move capital, labour, and production between countries seamlessly. • They place different business functions in the most profitable locations, taking advantage of low wages, tax incentives, and less regulation. • Their influence spans a vast range of stakeholders, from governments to workers in developing nations.
52
What economic benefits has globalisation brought to developing nations like China and India?
• Globalisation has accelerated economic development and technological advancement. • TNCs moving production to low-wage economies has provided jobs with higher wages than traditional farming. • Jeffrey Sachs (The End of Poverty, 2005) states that globalisation has helped lift: • 200 million people out of extreme poverty in India. • 300 million people out of extreme poverty in China since 1990.
53
How has the relocation of production affected workers in developed countries?
• Manufacturing jobs in the US and Europe have declined as production shifted to low-wage economies. • Consumers benefit from cheaper products, increasing consumption and fuelling a consumer culture. • However, former manufacturing workers often feel abandoned by corporations that prioritise cost-cutting over domestic job retention. • This economic shift has contributed to job insecurity and resentment towards globalisation.
54
What are some negative consequences of globalisation for workers in developing countries?
• Many developing countries have weak labour laws, allowing corporations to exploit workers. • Low wages, long hours, and poor working conditions are common. • Factory owners face pressure to meet large orders at the lowest cost, sometimes leading to dangerous conditions. → Example: The Rana Plaza disaster (2013) in Bangladesh exposed the dangers of weak safety enforcement
55
What happened in the Rana Plaza disaster, and why was it significant?
• 24 April 2013: An eight-storey factory in Bangladesh collapsed, killing 1,100+ workers and injuring over 2,500. • The day before, cracks appeared in the building, prompting the closure of shops on the ground floor. • Factory workers were forced to return to work under threats of losing a month’s pay. • The building’s upper floors were illegally constructed and not reinforced to support heavy manufacturing equipment. • The disaster became a symbol of globalisation’s ethical failures, raising concerns over corporate responsibility.
56
How did the international community respond to the Rana Plaza disaster?
• Public pressure forced companies to take corporate social responsibility (CSR) more seriously. • A compensation fund was created for victims and their families, with businesses urged to contribute. • It took three years for the fund to reach its $30 million target, showing corporate reluctance. • Increased scrutiny led to stricter health and safety inspections in Bangladesh, resulting in the closure of 35 unsafe factories.
57
How does globalisation contribute to ethical dilemmas in business?
• Some argue that globalisation exports unethical practices by allowing corporations to exploit weaker regulations in developing countries. • Others claim it can raise ethical standards through international scrutiny and corporate accountability. • High-profile disasters, such as Rana Plaza, increase pressure on businesses to improve working conditions and adopt CSR policies.
58
How do utilitarians view globalisation?
• Utilitarianism seeks to maximise the greatest good for the greatest number, making it a supportive framework for globalisation. • Globalisation has significantly increased economic prosperity, particularly in developing nations. → The World Bank estimates that since China opened its economy in 1978, 800 million people have been lifted out of poverty, largely due to globalisation. • Developed nations benefit through cheaper goods and services, expanding consumer choice and increasing affordability. • The widespread acceptance of globalisation supports the utilitarian claim that its benefits outweigh its disadvantages, as very few nations impose protectionist trade barriers to resist it.
59
What are the utilitarian criticisms of globalisation?
• Critics argue that utilitarianism provides moral justification for economic exploitation by wealthier nations. • Rather than distributing benefits fairly, globalisation exacerbates global inequalities, disproportionately favouring wealthier nations that control global trade. • Western corporations outsource production to low-wage economies, ensuring their own economic dominance while exploiting the cheapest labour possible. • Critics claim this undermines local industries in developing nations, forcing them into dependence on multinational corporations rather than fostering true economic independence.
60
How does Kantian ethics challenge globalisation?
• Kant (1724–1804) argued that all individuals should have equal freedom, only restricted to ensure fairness for all. • Globalisation creates structural inequalities, allowing wealthier nations and corporations to dominate weaker economies. • Transnational corporations (TNCs), often wealthier than entire national governments, exert influence that prioritises profit over human dignity, violating Kant’s principle of treating people as ends in themselves. • Workers in sweatshops or exploitative labour conditions are treated as mere means to an end, rather than autonomous moral agents. • The Kantian universalisation principle implies that if exploitative business practices were universal, global economies would be built on injustice rather than mutual benefit.
61
What does Bowie (1999) argue about Kantian ethics in business?
• Bowie’s ‘Kantian Perspective’ provides a framework for ethical business conduct, focusing on meaningful work and fairness. • Meaningful work should: → Be freely chosen, allowing individuals autonomy over their roles. → Support rationality, meaning workers should not be forced into degrading or dehumanising conditions. → Provide a living wage that supports physical well-being and enables workers to achieve a reasonable standard of life. → Avoid corrupting moral development, ensuring work does not involve dishonesty, coercion, or manipulation. • A Kantian business should: → Consider all affected stakeholders, not just shareholders or executives. → Ensure no single stakeholder group dominates decision-making. → Prioritise justice over numerical outcomes, meaning workers’ rights cannot be sacrificed for efficiency. → Recognise that profit-making must involve beneficence, meaning businesses have a moral duty to contribute to social good rather than merely generating profit.
62
How does Bowie critique utilitarianism in business?
• Numerical, outcome-based ethics, which allow businesses to justify harmful actions if they maximise overall happiness. → Example: In a mass redundancy scenario, a utilitarian might justify firing thousands of workers if it leads to greater economic prosperity for consumers and shareholders. • A Kantian approach rejects this reasoning, arguing that each worker must be treated as an end in themselves, meaning their dignity and rights must not be sacrificed for corporate gain. • Kantian ethics provide a more rigid moral framework, ensuring that workers are not discarded as economic variables but respected as rational individuals deserving of fair treatment.
63
What are some ways businesses market themselves as ethical?
• Products: Market products as environmentally friendly or fair trade. • Donations: Donate small amounts to charity for every product sold or make large, public donations. → Example: Green energy companies or products with fair trade logos.
64
Why do many businesses associate with social issues?
• Calculated Strategy: To build a positive brand image and attract customers. • Goal: To increase profits, rather than being deeply motivated by social concerns.
65
What is an example of hypocrisy in business CSR and what were the consequences?
→ Example: Car manufacturers promoting environmentally friendly cars while cheating on emissions tests. • Consequence: Public backlash and a decrease in sales for companies caught cheating, while others who did not cheat gained market share.
66
What external pressures influence businesses to act ethically?
• Stakeholder Pressure: External pressure from customers, investors, and other stakeholders forces businesses to act ethically. → Example: Businesses face repercussions if they do not meet ethical expectations, as demonstrated by the emissions test scandal.
67
What was Milton Friedman’s argument regarding the social responsibility of business?
• Friedman’s View: The social responsibility of business is solely to increase its profits. • Business vs. Individual: A business is not like an individual and cannot accept social responsibility beyond profit maximisation. • Criticism: Society’s expectations of businesses to be more ethical are hypocritical in Friedman’s view.
68
How has society’s view of business responsibility changed since Friedman’s article in 1970?
• Environmental Concerns: It’s no longer acceptable for businesses to ignore environmental impact. • Globalisation: Transnational businesses now impact communities and the global economy, leading to the demand for more corporate responsibility. • Privatisation: Many services previously provided by the government are now handled by profit-seeking businesses, requiring ethical considerations.
69
What role does consumerism play in human flourishing under capitalism?
• Capitalism drives technological progress and allows individuals to express individuality through consumption. • Economic Growth: Consumers drive the economy by acquiring more goods, creating progress and wealth.
70
What are the criticisms of capitalism related to human flourishing?
• Greed: Capitalism encourages greed, irresponsibility, and materialism. • Materialism: Human life becomes centered around accumulating possessions at the expense of relationships, morality, and spirituality. • Environmental Concerns: The capitalist focus on profit can lead to unsustainable exploitation of natural resources.
71
How does capitalism tie to the Protestant work ethic?
• Work Ethic: Capitalism rewards hard work, discipline, and frugality, linked to Protestant beliefs about salvation. • Incentivised Behavior: Capitalism incentivises individuals to work harder, benefiting both the individual and society.
72
What is the role of good ethics in business success?
• Ethical Foundations: Businesses with a strong ethical foundation are more successful, as customers prefer to support ethical companies. • Mission Statements: Transnational corporations emphasise ethical values in their mission statements, such as: → General Electric: “Build, move, power, and cure the world.” → Toyota: “Lead the way to the future of mobility.” → Microsoft: “Enable people to realise their full potential.”
73
How has globalisation influenced ethical business practices?
• Exploitation: Globalisation has allowed businesses to exploit cheap labor in countries with fewer ethical protections, mirroring the unethical practices of the 19th century. • Weak Labor Protections: Transnational companies often move production to countries without the labor laws and protections present in the West.
74
What historical context does the industrial revolution provide regarding business ethics?
• Poor Conditions: The industrial revolution was marked by low wages, poor working conditions, and dangerous practices. • Worker Struggles: Workers fought for protections such as minimum wage, legal working hours, and health and safety standards.
75
How does globalised business compare to Charles Dickens’ criticism in Hard Times?
• Utilitarian Ethics: Like the industrial revolution, globalised business often justifies unethical practices in the pursuit of profit, ignoring human suffering. • Exploitation: Workers are often treated as commodities, with their well-being disregarded for economic gain.
76
How have some transnational corporations embraced good ethics despite globalization?
• Charitable Efforts: Some corporations, like Microsoft and Google, have made sincere efforts to contribute to social good. • Microsoft: Donated over $1 billion to charity since 1983. • Google: Investing $1 billion in providing affordable internet to developing countries.
77
How does ethical behavior affect global businesses in different regions?
• Cultural Differences: Non-Western businesses bring their own ethical values, which may conflict with Western ethical standards. • Challenges: Companies must navigate these differences while adhering to the ethical expectations of the societies in which they operate.
78
Can good ethics be integrated into global business practices as a result of stakeholder demand?
• Ethical Demand: As societies push for more corporate social responsibility, businesses may increasingly adopt ethical practices. • Positive Impact: Good ethics could become a key component of successful global business, benefiting both the corporation and society.