BUSINESS ENVIRONMENT Flashcards

1
Q

The ———– is a set of forces and conditions within and outside the organization‘s boundaries that have the potential to affect the way the organization operates.

A

business environment

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2
Q

The environment of business is divided into two sections namely

A

the internal and external environment

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3
Q

———-consist of a set of forces and conditions within the organization‘s boundaries that have the potential to affect the way the organization operates

A

INTERNAL ENVIRONMENT

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4
Q

A corporate board of directors is elected by the ———-

A

stockholders

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5
Q

—————–are responsible for combining and coordinating the resources of an organization including the workers to ensure that organizations achieved their goals.

A

Managers

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6
Q

Business organizations are characterized by a ———- which allows employees to specialize in particular roles and to occupy designated positions in pursuit of the organizational objectives.

A

division of labour

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7
Q

The task environment which is an aspect of the external environment and is also referred to as ———————-

A

immediate or operational environment

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8
Q

————– is the set of forces and conditions that originate with suppliers, distributors, customers, and competitors

A

Immediate or operational environment

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9
Q

————- consists of a set of forces and conditions outside the organization‘s boundaries that have the potential to affect the way the organization operates

A

External environment

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10
Q

———— are individuals and companies that provide an organization with the input resources (such as raw materials, component parts, or employees)

A

Suppliers

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11
Q

The success of suppliers is often intimately connected with the ————-of their customers.

A

decisions and/or fortunes

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12
Q

Some organizations may seek to gain an advantage in price, quality or delivery by —————- from overseas, while others might consider dealing with suppliers within the country of its operation.

A

purchasing resources

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13
Q

———– are organizations that help other organizations sell their goods or services to customers.

A

Distributors

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14
Q

The changing nature of distributors and distribution methods can bring opportunities and ———- for managers.

A

threats

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15
Q

If distributors become so large and powerful that they can control —a—- access to a particular organization‘s goods and services, they can threaten the organization by ——-b—— that it reduce the price of its goods and servic

A

A. customers‘
B demanding

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16
Q

The ability to———————– is the main reason for the survival and prosperity of an organization.

A

identify and meet customers‘ needs

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17
Q

————- are often regarded as the most critical stakeholder group

A

Customers

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18
Q

When customers are so powerful, they can —–a—- or force down prices or —b—- higher quality and better service, which will increase an organization‘s operating costs and reduce their profitability

A

a.influence
b.demand

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19
Q

———– are organizations that produce similar goods and services to an organization

A

Competitors

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20
Q

———- between competitors is potentially the most threatening force that organizations must deal with.

A

Rivalry

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21
Q

————– to entry are factors
that make it difficult and costly for an organization to enter a particular industry.

A

Barriers

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22
Q

Barriers to entry result from three main sources namely:

A

1.economies of scale,
2 brand loyalty, and
3. government regulations that impede entry

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23
Q

Economies of scale result from factors such as;

A

1.manufacturing products in very large quantities,
2.buying inputs in bulk, or making more effective use of organizational resources than do competitors by fully utilizing employees‘ skills and knowledge.

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24
Q

Organizations who are already in the industry and who operate with economies of scale will enjoy ———- costs than the costs of potential entrants

A

lower

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25
-------------is customers‘ preference for the products of organizations currently existing in the industry.
Brand loyalty
26
If established organizations enjoy significant brand loyalty, then a new entrant will find it extremely difficult and -------- to build customer awareness of the goods or services they intend to provide.
costly
27
The ------------- environment is mainly concerned with the type of leadership a nation adopts.
political
28
two main political systems which are
the authoritarian system and the political system
29
A society is often described as being -----------if the process of decision making, even to the extent of monopolizing the process altogether and permitting no opposition to occur.
totalitarian.‘
30
According to ---------AND --------(2009), democracy means far more than just popular government or a system of regular elections,
Worthington & Britton
31
There are four common components inherit in any democratic government which are
1. An electoral system 2 A party system, 3.A representative system and 4. A pressure group.
32
For an electoral system to be effective and operate in a way that will be regarded as democratic, Worthington & Britton (2009) suggest that a country‘s electoral system should exhibit the following 5 features;
* a system of regular elections (e.g. every four to five years) based on universal adult suffrage. In Nigeria, presently elections are held for every four years. * Basic freedoms of speech, movement, assembly, etc * Freedom from coercion and absence of illegal electoral practices; * A secret ballot; * Free media.
33
In order to convince the electorate, parties usually have an identifiable policy statement TERMED(--------) which states what the party stands to achieve or belief in and attempts to achieve if it gains political office.
party manifesto
34
There are three major branches or functions of government namely
Executive, Judiciary and Legislature
35
-----------refer that relatively small group of individuals chosen to decide on policy and oversee its Implementation;
The Executive
36
in totalitarian systems of government the----------- is essentially the servant of the ruling elite (e.g. the 'party'),
judiciary
37
it seems fair to suggest that under current legal arrangements, legal ----------- is not far removed from the world of politics
adjudication
38
-------- law is the law which concerns the state, whether in international agreements or disputes or in the relationship between the state and the individual.
public
39
------------ is a civil wrong other than a breach of contract or a breach of trust and is a duty fixed by law on all persons
A tort
40
The most common torts are negligence,----A----, defamation and -----B------
A.nuisance B.trespass.
41
A -------- is generally defined as an 'equitable obligation imposing on one or more persons a duty of dealing with property, over which they have control, for the benefit of other persons who may enforce the obligation'.
trust
42
---------is based on the rule that the previous decisions of a higher court must be followed by the lower courts -
judicial precedent
43
the term "ratio decidendi" of the previous case simply means
the ratio of a case
44
Anything which cannot be regarded as a rationes is termed -------------
obiter dicta or 'things said by the way'.
45
The whole of a dissenting judgment in a case is regarded as ----------
obiter.
46
--------------- is law made by a body or person to which Parliament has given limited powers of law-making
delegated legislation
47
in establishing an organisation, what are the legal influences to consider
Company laws, partnerships, business names
48
in acquiring resources in an organisation, what are the legal influences to consider
Planning laws, property laws, contract, agency
49
In business operation,what are the legal influences to consider
Employment laws, health and safety laws, contract agency Consumer laws contract
50
A/An ---------- therefore is a declaration by the offeror and the offeree that they intend to be legally bound by the terms stated in the offer if it is accepted by the offeree
offer
51
----------------- which is essentially an invitation to make an offer,
'invitation to treat',
52
An offer with condition to be met is termed------------
condition precedent
53
A --------------- where there is a perfectly good contract which runs until something happens.
condition subsequent'
54
------------ refers to the price which each side pays and the advantages or benefits each side enjoys for the promise or performance of a contract
Consideration
55
Together, offer and acceptance constitute the basis of an `-------------- provided the parties are clear as to what they are agreeing about (i.e. a consensus ad idem exists).
agreement' or meeting of minds,
56
------------- has been defined as some right, interest, profit or benefit accruing to one party or some forbearance, detriment, loss or responsibility given, suffered or undertaken by the other
Consideration
57
The agent may be a --------of the principal
'servant'
58
the function of an agent is to act on behalf of a -------- so as to effect a contract between the principal and a third party.
principal
59
Traditionally the 5 common law of agency prescribes, however, that agents:
* Obey the lawful instruction of the principal, otherwise they may be in breach of contract. * Exercise due care and skill, in order to produce a deal which is to the principal's best advantage. * Act personally, rather than delegate, unless expressly or implicitly authorised to do so. * Act in good faith, thus avoiding conflicts of interest or undisclosed profits and bribes. * Keep proper accounts, which separate the principal's funds from those which belong personally to the agent.
60
If individuals are behaving rationally when consuming goods and services, they would arrange their consumption to maximise their ---------------
satisfaction (or 'utility'),
61
The sources of these laws could be the custom of the land, judicial precedent, and ---------
legislation