Business definition Flashcards
Market research
the process of gathering and analyzing information from customers and competitors using secondary and primary data
business activity
the process of producing goods and services to satisfy consumer’d demand
Economic problem
unlimited wants cannot be met as there are limited numbers of factors of production
Pest analysis
business must be proactive and try to anticipate changes in the business
( political, economic, social, technology )
Triple bottom line
A business concept that assumes the business cares about social and environmental impact and not just about generating profit, broken down into 3 Ps (Profit, Planet, People)
Liquidation
When a firm ceases trading and its assets are sold for cash to pay suppliers and other trade payables
Unique selling point
special features of a product that differentiates it from a competitors product
Income statement
an income statement records the revenue, cost and profit or loss of a business over a given period of time
JIT just in time
inventory control method, aims to avoid holding inventories by requiring supply to arrive just as they are needed in production and completed products are produced to order
buffer inventory
minimum amount of inventory that should be held to ensure that production could still take place should a delay in delivery occur or if there’s a rise is production rate
Efficiency
producing product at minimal cost (number of output / number of worker)
Effectiveness
the capability of management meeting the target / objective of a business in a specified time at a specified cost
Human Resource Management
Strategic approach to effective management of the organizations worker so that the business objectives are achieved
Contracts of employment
A legal documents that sets out the terms and conditions governing a worker’s job
Strategy
Plan of action designed to achieve long term objectives
Operations planning
preparing input resources to supply products to meet demands
Operational flexibility
the ability for a business to vary both the level of production and the range of products following changes in customer demands
Operations management
Concerned with the use of resources (FOPs) to provide output in the form of goods and services
Vroom’s Expectancy theory
beliefs that employees are prepared to work hard if they feel like they will be rewarded
(Instrumentality, Expectancy, Valance)
CSR corporate social responsibility
applies to those businesses that consider the interest of society by taking responsibility for the impact of their decision and activities on customer, employee and the environment.
Mission statement
a statement of the business core aims phrased in a way to motivate employees and to stimulate interest by outside groups
Mayo’s theory
the view that employees aren’t motivated by financial rewards but rather relational factors are more important
Fringe benefit
Non-cash form of benefits
Co-operatives
A business jointly owned and run by its member, could be its employees, customers or a group (ex local farmer, producer)