BUSINESS CONTINUITY AND DISASTER RECOVERY Flashcards
Five Phases of Business Continuity Program
Phase 1: Setting Up the BC Program
Phase 2: The Discovery Process
Phase 3: Plan Development
Phase 4: Plan Implementation
Phase 5: Maintenance and Integration
It is a specialized project designed to uncover the inner workings and vulnerabilities
of an organization.
Business Impact Analysis
3 areas of interest in business continuity planning
Core Processes
Supporting Processes
Discretionary Processes
These process include an alternate mechanism for delivering invoices to the customer
for prompt payment, for instance
Supporting Processes
These are the rock‐bottom must‐do functions
without any extras or add‐on activities
Core Processes
These activities are not used in critical business functions and do not
feed or process data for critical or supporting systems
Discretionary Processes
This location contains either duplicate mirror facilities that are
online at all times or computing facilities of a reduced capacity that can process at the
acceptable SDO requirement
Redundant Site
This is similar to a redundant site except that it is offline when not in use. it is preconfigured, just waiting for the backup to be restored before resuming processing, and is available within hours.
Hot Site
It is typically shell buildings with basic utility services and require extra time to make ready.
Warm Site
This option offers the lowest possibility of success and typically
building shells without any computing equipment and offer no more than a street
address and basic shelter.
Cold Site
These are popular for extended use on site while buildings and facilities are reconstructed
Mobile Site
This team are the first responders internal to the organization and has the responsibility of accounting for personnel and rendering aid.
Emergency Response Team (ERT)
This team coordinates the managers still
operating undamaged areas of the business.
Emergency Management Team (EMT)
This team may comprise the power users in a particular business unit.
The business unit plan may be of a smaller or larger scale than the plan of the head office.
Business Unit Recovery Team
This team works with the PIO to deliver communication via radio, phone, fax, and
TV. The team uses preapproved scripts from the PIO and EMT for communication to
employees, stockholders, clients, and the media.
Communications and Media Relations Team
This team provides communication and reassurance
to customers.
Marketing and Customer Support Team
This team coordinates with fi re, police, the Federal Emergency
Management Agency (FEMA), the FBI, and other government agencies.
External Agency Team
TRUE OR FALSE:
Disaster recovery
is focused on rebuilding the organization.
Business continuity ensures that critical revenue‐producing processes continue.
TRUE
TRUE OR FALSE:
It is necessary for
all the business processes to be resumed immediately.
FALSE
TRUE OR FALSE:
Core business processes that generate revenue will be recovered first, supporting processes are recovered second.
Noncritical, or discretionary, processes will be recovered last if they are recovered at all.
TRUE
TRUE OR FALSE:
The BIA is used to
define the recovery priorities and sequence timing of activities in the plan.
TRUE
This represent the priority during recovery.
recovery targets (RTs)
This business priorities defines the target time when the system will be back online.
recovery time objective (RTO)
This defines the amount of acceptable data loss (lost work in progress) that will occur because
of the interruption.
recovery point objective (RPO)
