BUSINESS CONTINUITY AND DISASTER RECOVERY

Question 1

Five Phases of Business Continuity Program

Answer 1

Phase 1: Setting Up the BC Program
Phase 2: The Discovery Process
Phase 3: Plan Development
Phase 4: Plan Implementation
Phase 5: Maintenance and Integration

Question 2

It is a specialized project designed to uncover the inner workings and vulnerabilities
of an organization.

Answer 2

Business Impact Analysis

Question 3

3 areas of interest in business continuity planning

Answer 3

Core Processes
Supporting Processes
Discretionary Processes

Question 4

These process include an alternate mechanism for delivering invoices to the customer
for prompt payment, for instance

Answer 4

Supporting Processes

Question 5

These are the rock‐bottom must‐do functions
without any extras or add‐on activities

Answer 5

Core Processes

Question 6

These activities are not used in critical business functions and do not
feed or process data for critical or supporting systems

Answer 6

Discretionary Processes

Question 7

This location contains either duplicate mirror facilities that are
online at all times or computing facilities of a reduced capacity that can process at the
acceptable SDO requirement

Answer 7

Redundant Site

Question 8

This is similar to a redundant site except that it is offline when not in use. it is preconfigured, just waiting for the backup to be restored before resuming processing, and is available within hours.

Answer 8

Hot Site

Question 9

It is typically shell buildings with basic utility services and require extra time to make ready.

Answer 9

Warm Site

Question 10

This option offers the lowest possibility of success and typically
building shells without any computing equipment and offer no more than a street
address and basic shelter.

Answer 10

Cold Site

Question 11

These are popular for extended use on site while buildings and facilities are reconstructed

Answer 11

Mobile Site

Question 12

This team are the first responders internal to the organization and has the responsibility of accounting for personnel and rendering aid.

Answer 12

Emergency Response Team (ERT)

Question 13

This team coordinates the managers still
operating undamaged areas of the business.

Answer 13

Emergency Management Team (EMT)

Question 14

This team may comprise the power users in a particular business unit.
The business unit plan may be of a smaller or larger scale than the plan of the head office.

Answer 14

Business Unit Recovery Team

Question 15

This team works with the PIO to deliver communication via radio, phone, fax, and
TV. The team uses preapproved scripts from the PIO and EMT for communication to
employees, stockholders, clients, and the media.

Answer 15

Communications and Media Relations Team

Question 16

This team provides communication and reassurance
to customers.

Answer 16

Marketing and Customer Support Team

Question 17

This team coordinates with fi re, police, the Federal Emergency
Management Agency (FEMA), the FBI, and other government agencies.

Answer 17

External Agency Team

Question 18

TRUE OR FALSE:
Disaster recovery
is focused on rebuilding the organization.

Business continuity ensures that critical revenue‐producing processes continue.

Answer 18

TRUE

Question 19

TRUE OR FALSE:
It is necessary for
all the business processes to be resumed immediately.

Answer 19

FALSE

Question 20

TRUE OR FALSE:
Core business processes that generate revenue will be recovered first, supporting processes are recovered second.
Noncritical, or discretionary, processes will be recovered last if they are recovered at all.

Answer 20

TRUE

Question 21

TRUE OR FALSE:
The BIA is used to
define the recovery priorities and sequence timing of activities in the plan.

Answer 21

TRUE

Question 22

This represent the priority during recovery.

Answer 22

recovery targets (RTs)

Question 23

This business priorities defines the target time when the system will be back online.

Answer 23

recovery time objective (RTO)

Question 24

This defines the amount of acceptable data loss (lost work in progress) that will occur because
of the interruption.

Answer 24

recovery point objective (RPO)

Question 25

This specifies the level of service at a
particular time in the recovery plan

Answer 25

service delivery objective (SDO)

Question 26

Re‐created or salvaged data transactions are known as

Answer 26

recovered work in process (RWIP)

Question 27

These are the critical assets necessary for the business process
to run.

Answer 27

Recovery Target (RT)

Question 28

This work will need to be recovered or discarded for whatever reason

Answer 28

Lost Work in Process (LWIP)