Business Consulting Exam

Question 1

a growing sector of the employment and business industry

Answer 1

Business consulting

Question 2

There has been no better time to join the _______, based on industry growth statistics.

Answer 2

consulting industry

Question 3

serve several purposes for their clients. They provide solutions to specific problems and resolve challenges that the organization cannot address itself

Answer 3

Consultants

Question 4

may be brought in to resolve a specific situation, or to be an independent neutral party in circumstances where emotions run high, or bias may exist.

Answer 4

consultant

Question 5

involves providing expert advice and guidance to organizations to help them improve their operations, achieve their goals, and solve complex business problems

Answer 5

Business consulting

Question 7

who said, ““Business consulting involves providing expert advice and guidance to organizations to help them improve their operations, achieve their goals, and solve complex business problems,”

Answer 7

Michael Tschudy, founder and CEO of David Edward Business Solutions

Question 8

include anything from strategic planning, financial management, and marketing to operations management, IT, and organizational development

Answer 8

Business consulting services

Question 9

What are the 9 ROLES of Consulting in Business

Answer 9

Providing Information
Solving Problems

Effective Diagnosis

Recommending Actions

Implementing Changes

A Pervasive Issue

Building Consensus & Commitment

Facilitating Client Learning

Organizational Effectiveness

Question 10

teaching clients how to resolve similar problems in the future

Answer 10

Facilitating client learning

Question 11

most common reason for seeking assistance is _____

Answer 11

to obtain information

Question 12

The company may want a consultant’s special expertise or the more accurate, up-to-date information the firm can provide.

Answer 12

Providing Information

Question 13

a client might wish to know whether to make or buy a component, acquire or divest a line of business, or change a marketing strategy

Answer 13

Solving Problem

Question 14

consultant’s first job is to _____

Answer 14

explore the context of the problem

Question 15

management may ask how to restructure the organization to be able to adapt more readily to change; which financial policies to adopt; or what the most practical solution is for a problem in compensation, morale, efficiency, internal communication, control, management succession,

Answer 15

Solving Problems

Question 16

Much of management consultants’ value lies in their expertise as_____

Answer 16

diagnosticians

Question 17

the process by which an accurate diagnosis is formed sometimes strains the consultant-client relationship, since managers are often fearful of uncovering difficult situations for which they might be blamed

Answer 17

TRUE

Question 18

It requires more than an examination of the external environment, the technology and economics of the business, and the behavior of nonmanagerial members of the organization

Answer 18

Competent diagnosis