Business Communication

Question 1

meow

Answer 1

meow

Question 2

3 Characteristics of communication

Answer 2

a) Situated- environment or social context
b) Relational- effective when you take into consideration the people and purpose of their communication
c) Transactional- 2 way street, must adapt to each other as the conversation progresses

Question 3

Communication

Answer 3

The transactional and relational process involving the meaningful exchange of information

Question 4

Interpersonal communication

Intrapersonal communication

Answer 4

between two or more people

between one person

Question 5

Intrapersonal communication

Answer 5

between you and yourself

Question 6

Proxemics(use of space)

Answer 6

how close/ far you are away from the person your communicating with determines how well you will absorb the information

Question 7

Chronemics(use of time)

Answer 7

how punctual you are, how long you are willing to engage and pace of the communication

Question 8

Vocalics(paralanguage)

Answer 8

non- verbal vocal qualities ex: pitch, volume, tempo

Question 9

Kinesics(body language)

Answer 9

gestures, posture, eye contact, facial expressions, image, hair/makeup

Question 10

Ethnocentrism

Answer 10

the tendency to make false assumptions based on the limited experience that ones own culture is superior to others