business communication Flashcards
1
Q
effective communication
A
the exchange of information between people or groups, with feedback
2
Q
communication methods
A
the media used to communicate messages
3
Q
visual communication
A
conveying information or ideas in forms that can be seen
4
Q
spoken communication
A
sending messages by word of mouth between two or more people
5
Q
written communication
A
any type of message that makes use of written words
6
Q
electronic communication
A
sending messages using media such as computers, email or video conferencing
7
Q
information overload
A
when there is too much information, preventing important messages from being identified and acted upon.
8
Q
A
