Business Basics Flashcards

1
Q

What are the two ways businesses come about?

A
  • Gaps on the market (new ideas)
  • Adapting existing ideas
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2
Q

What is revenue and its equation?

A
  • Money recieved from sales
  • Quantity sold x price
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3
Q

What is profit and its equation?

A
  • money remaining after costs
  • revenue - costs
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4
Q

What is a brand?

A

An emotional connection, the experience

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5
Q

What are the customer needs?

A
  • Choice
  • Convenience
  • Price
  • Quality
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6
Q

What is a target market?

A
  • who the product is aimed at, often by age, gender, lifestyle
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7
Q

What structure should you use to answer 3 mark questions?

A

P point
B because
L leads to
T therefore

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8
Q

What risks are associated with setting up a business?

A
  • Business failure
  • Financial loss
  • Lack of security
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9
Q

Rewards associated with setting up a business

A
  • Profit
  • Independence
  • Business success
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10
Q

Define Entrepreneur

A

An individual that takes a risk, organises resources and makes decisions

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11
Q

Define USP

A

Unique selling point

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12
Q

What is added value?

A

The difference between costs and price

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13
Q

What are some reasons for business failure?

A
  • Lack of market research or planning
  • Poor management
  • Lower than expected sales
  • Startup costs too high
  • Unexpected shocks
  • Not meeting customer demands
  • Too reliant on small amount of customers
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14
Q

What are some financial aims of businesses?

A
  • Survival
  • Profit
  • Market share
  • Sales
  • Financial security
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15
Q

What are some non-financial aims of businesses?

A
  • Social objectives
  • Personal satisfaction
  • Challenge
  • Independence and control
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16
Q

What is market share?

A

The percentage an individual business has of the whole market

17
Q

What are dynamic factors?

A

Factors that can change the business environment that are beyond an entrepreneurs control

18
Q

What are the types of dynamic factors?

A
  • Social
  • Technological
  • Economic
  • Environmental
  • Legislatory
19
Q

What is SMART (in terms of objectives)?

A
  • Specific
  • Measurable
  • Achievable
  • Realistic
  • Time bound
20
Q

What is a mission statement?

A

A general description of the overall aims of the business, can be just one sentence

21
Q

What is the purpose of setting objectives?

A
  • Gives direction
  • Helps make decisions
  • Brings focus for employees
  • Allows planning
  • Helps measure success
22
Q

What is the difference between goofs and services

A
  • A good is an actual object, that is produced and consumed
  • Services are activities and are intangible, provided by others
23
Q

What is a business?

A

An organisation that exists to produce goods or supply services
Also known as an enterprise

24
Q

What is the difference between aims and objectives?

A
  • An aim is an overall long term target
  • Objectives are the short term steps needed to meet the aim
25
Q

What is adding value?

A

The transformational process that describes what happens inside the business, where value is added to inputs to make outputs

26
Q

Equation for added value?

A

Price of finished product/service and cost of inputs involved in making it

27
Q

How to add value?

A
  • Build a strong brand
  • Offer a USP
  • Deliver excellent customer service
  • Meet the customer needs
  • Have a well designed product