Business Awareness Flashcards
Classification of Organisations: Trading Organisation
Businesses that trade to make a profit
Classification of Organisations: Charitable/Non-Profit
Business that raises money for a good cause
Classification of Organisations: Service Organisation
Business that provides an intangible service
Classification of Organisations: Manufacturing Organisation
Business that provides a tangible product
Key Characteristics of Services: Inseparability
Service is provided & consumed at the same time variability
Key Characteristics of Services: Variability
Service is tailored to you
Key Characteristics of Services: Perishability
Cannot be stored for later use
Key Characteristics of Services
Intangibility, Inseparability, Variability, Perishability, No Transfer Of Ownership
The Entity Concept
If a business is classed as a separate entity it will have the right to own its assets and is only partly liable for its debts.
ONLY BUSINESSES WITH LIMITED LIABILITY.
They are protected by the veil of incorporation.
Organisational Structures
Functional
Divisional
Matrix
Entrepreneurial
Organisational Structures: Functional
Split by departments
Organisational Structures: Divisional
Split by product / location (geographical)
Organisational Structures: Matrix
Mixed - Project Management / Cross Functional
Organisational Structures: Entrepreneurial
Small owner run businesses
Span of Control
Number of staff
Scalar Chain
Steps between lowest and highest in organisation
Corporate Governance
The system by which companies are directed and controlled
Corporate Governance Code
Risk Reduction, Improved Performance, Better Company Perception
Centralised Organisation
All power and decisions are at head office
Decentralised Organisation
The power is delegated to divisional heads
Levels of Management
Strategic
Managerial
Operational
Levels of Management: Strategic
To set the strategy
Levels of Management: Managerial
To convert strategy into actions and report back
Levels of Management: Operational
Where the work is done
Risk
The possibility that outcomes will be different to what is expected
Uncertainty
The inability to predict due to lack of information about inputs or the environment
Macro Environment
Impacts the whole economy (every business)
Fiscal Policy
Government spending and tax policies to influence levels of demand.
When? Government Budget
How? Reduce tax to increase spending
Impact? Increase consumer spending - More jobs created - More tax
PESTLE
Political
Economic
Social
Technological
Legal
Environmental
Micro Environment
The market of all the buyers & sellers of a good or service
Factors Impacting Demand
Price
Substitutes & Compliments (Products that go together)
Type of good - Normal / Inferior / Luxury
Fashions