Business Analysis Foundation Flashcards

1
Q

What is business analysis?

A

The definition of requirements for improving processes and systems, reducing their costs, enhancing their sustainability, and the quantification of potential business benefits.

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2
Q

The business change lifecycle

A

Alignment, Definition, Design, Implementation, Realisation

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3
Q

Principles of business analysis

A

-Root causes not symptoms
-Business improvement not IT system change
-Options not solutions
-Feasible, contributing requirements, not meeting all requests
-Entire business change lifecycle, not just requirements definition
-Negotiation not avoidance

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4
Q

What does the vertical bit of a T shaped model mean?

A

Deep skill in specialist discipline

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5
Q

What does the horizontal bit of a T shaped model mean?

A

Broad, generic skills across other disciplines

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6
Q

Name 3 compenties of a business analyst

A

personal qualities, business knowledge, professional techniques

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7
Q

What is strategy?

A

Strategy provides a foundation for the organisation to succeed through aligning execution with the context of its internal and external environment.

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8
Q

Linear strategy development

A

Linear strategy is a sequential approach to achieving organizational goals

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9
Q

Hybrid strategy development

A

blend the approaches and apply a hybrid mix of adaptive and linear strategy development, focused on developing new products or services

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10
Q

PESTLE

A

Political
Economic
Socio-cultural
Technology
Legal
Environmental
.

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11
Q

VMOST

A

Vision, Mission, Objectives, Strategy, Tactics

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12
Q

Critical Success Factors (CSF)

A

Qualitative descriptions of the critical factors that must be in place for the organisation to achieve defined objectives

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13
Q

Key Performance Indicators (KPIs)

A

Quantitative (SMART) measurements of performance that track the achievement of CSFs

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14
Q

SWOT Analysis

A

Strength, Weakness, Opportunities, Threats

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15
Q

Business model canvas

A

the way an organisation is designed to deliver products and services to customers

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16
Q

POPITTM

A

TargetOperatingModel’ (TOM) is used to describe ‘how’ a business needs to be established to support the execution of strategy

17
Q

Which service is concerned with defining required process changes?

A

Business process improvement

18
Q
A