business activity Flashcards

1
Q

what is meant by teological?

A

exists for some purpose

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2
Q

what is the firs step in designing a system of organisation and why?

A

establishing a goal as it is tied to the purpose of the organisation

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3
Q

what does each actor have in SoO?

A

a goal or a purpose

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4
Q

what is meant by value

A

anything that is is considered to be of worth to someone

can be material and immaterial (social status)

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5
Q

what do most goals relate to?

A

creating value

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6
Q

what is meant by equifinity?

A

meant that the gal or purpose can be achieved in multiple ways

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7
Q

what does equifinity mean for organisations?

A

that different systems can be designed in order to produce the same goal
implement different action to achieve some goal

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8
Q

what is meant by instrumental action?

A

business activity

directed to achieving a goal

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9
Q

what is involved in business activity?

A

the transformation of value

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10
Q

what are types of transformations of value?

A

producing, distributing or consuming value

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11
Q

how is activity measured?

A

measured by its performance

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12
Q

what is performance?

A

measurement/evalusation of whether you are doing the right thing, minimal resources and high level
efficacy, efficiently and effectively

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13
Q

what does efficacy mean?

A

doing the right thing

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14
Q

what is meant by measurement?

A

form of communication

we choose signs to stand for things e.g time clock is used to measure time

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15
Q

what is performance measurement?

A

can use signs for certain features of activity indicating if something is happening or to indicate duration

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16
Q

what is emanate by performance management?

A

PM is the use of certain performance measures to control activity
decanting these measure important part fp designing a system

17
Q

how can performance management be used as a control?

A

can set target to monitor and control activity

18
Q

why must you be careful with targets?

A

must be closely aligned with goals s what gets recorded gets done

19
Q

how do you typically describe business activity?

A

with a ver and noun
growing food

but also need to describe the roles

20
Q

why is it important to describe the roles in business activity?

A

they are resources in which people guide their actions

what am i meant to do)

21
Q

what is a role?

A

a convenient label of packages expectations