Business Activity Flashcards

1
Q

What is business activity?

A

The process of producing goods and services to satisfy customer demand.

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2
Q

define the needs of the customer.

A

a good or service which is essential to living

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3
Q

define the wants of the customer.

A

a good or service which people would like, but is not essential for living.

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4
Q

define economic problem.

A

unlimited wants cannot be met because there are limited factors of production and this leads to scarcity.

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5
Q

what is the factors of production

A

The resources needed to produce goods and services

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6
Q

land

A

is all natural resources such as minerals, ores, fields, oil and forests

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7
Q

labour

A

is the number of people available to work

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8
Q

capital

A

is machinery, equipment and finance needed for the production of goods and services.

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9
Q

enterprise

A

is the people prepared to take risks of setting up the businesses (they are also called entrepreneurs.

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10
Q

scarcity

A

there are not enough goods and services to meet the wants of the population

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11
Q

opportunity cost

A

the benefit that could have been gained from an alternative use of the same resources.

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12
Q

specification

A

people and businesses concentrate on what they are best at

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13
Q

division of labour

A

production process is being divided into separate tasks and each employee does just one of those tasks

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14
Q

consumer goods

A

products that are sold to the final consumer. they can be seen, touched and held

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15
Q

consumer services

A

products which are sold to the public, but they cannot be seen nor touched. they are therefore, intangible

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16
Q

capital goods

A

products that are sold to other companies to help them with their production process.

17
Q

what is the process of adding value?

A

taking in raw materials and turning them into a good or service which is then sold to consumers at a price greater than the cost of the raw materials used in their production

18
Q

how do businesses increases added value?

A

added value isnt the same as profits. if the increase in added value is greater than the cost of achieving it. That’s when profits will rise.

19
Q

the types of methods used to increase added value.

A

-Branding
-Excellent service quality
-Product features
-Convenience

20
Q

how does branding increase added value?

A

Branding increases added value because people want to or feel they should buy the item from this particular company.

21
Q

how does excellent service quality increases added value?

A

The cost of the materials will be very similar, but the personalised service increases the added value.

22
Q

how does product features increases added value?

A

Products that have more features and functions than similar products on the market will allow the producer to charge a higher price.

23
Q

how does convenience increase added value?

A

many consumers lead busy lives and they are often prepared to pay higher price for goods and services which they can have immediately or which can save their time.