Business Flashcards

1
Q

What are the three methods of production?

A
  1. Batch production
  2. Flow production
  3. Job production
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2
Q

What is job production?

A

When individual products are made at one time to meet a specific customers needs or wants.

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3
Q

What is flow production?

A

It is a state of continuous production of products.

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4
Q

What is batch production?

A

A method where similar or identical products are made together or at similar sized production runs.

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5
Q

What are benefits of using technology within a business?

A
  1. Wider market
  2. No need for stores
  3. Increases efficiency
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6
Q

What are costs of using technology within a business?

A
  1. There is an increased dependence on technology based selling points
  2. Increased risk of job cuts
  3. security risk of inflation and fraud
  4. Technology fails
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7
Q

Why is automation important in a business?

A
  1. Higher productivity
  2. Reliability
  3. Availability
  4. Increased performance
  5. Reduced operating costs
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8
Q

Define QUALITY:

A

Meeting the needs and wants of customers

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9
Q

Define QUALITY CONTROL:

A

Checking and inspecting products before they leave to ensure that what customers receive is of a high standard.

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10
Q

Define QUALITY ASSURANCE:

A

Determining whether a product or service meets specific requirements.

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11
Q

Why is quality important for a business?

A

To help improve their reliability, durability and performance.

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12
Q

What is the sales process?

A

A set of repeatable steps that a sales person takes to take a prospective buyer from the early stage of awareness to a closed sale.

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13
Q

Why is consumer law important?

A

Complying with the law will avoid legal problems and assure customers about the quality of the products sold by a business.

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14
Q

What factors affect location?

A
  • Proximity to suppliers
  • Raw materials
  • Land
  • Water
  • Capital
  • Power
  • Transport
  • Market
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