Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

BUSA 100 > BUSA Test #4 > Flashcards

BUSA Test #4 Flashcards

1
Q

Principles and standards that determine acceptable conduct in business

A

Business Ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

An identifiable problem, situation, or opportunity that requires a person to choose from among several actions that may be evaluated as right or wrong, ethical or unethical

A

Ethical Issue

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Bribery, Misuse of company time, Abusive and Intimidating behavior, Misuse of company resources, Conflict of interest, Communications, Business relationships

A

Examples of Ethical issues

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Individual standards and values, Managers’ and co-workers’ influence and opportunities within codes and compliance requirements

A

Ethical/Unethical Choices in business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Formalized rules and standards that describe what a company expects of its employees

A

Codes of ethics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

A business’s obligation to maximize its positive impact and minimize its negative impact on society

A

Social responsibility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Economic, legal, ethical, voluntary, philanthropic

A

Categories of social responsibility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Relations with stockholders and Owners, Employee relations, consumer relations, sustainability issues

A

Social Responsibility issues

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The activities that independent individuals, groups, and organizations undertake to protect their rights as consumers

A

Consumerism

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Conducting activities in a way that allows for the long-term well-being of the natural environment, including all biological entities

A

Sustainability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

A monopoly that exists when a country is the only source of an item, the only producer of an item, or the most efficient producer of an item

A

Absolute advantage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

The basis of most international trade, when a country specializes in products that it can supple more efficiently or at a lower cost then it can produce other items

A

Comparative advantage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

The transferring of manufacturing or other tasks - such as data processing - to countries where labor and supplies are less expensive

A

Outsourcing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

The difference in value between a nation’s exports and its imports

A

Balance of trade

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

A nation’s negative balance of trade, which exists when that country imports more products than it exports

A

Trade deficit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

A nation’s positive balance of trade, which exists when that country exports more products than it imports

A

Trade surplus

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Economic development, Exchange rates, Laws and regulations, Tariffs and trade restrictions, Exchange controls, Quotas, Embargos, Political Barriers, Social roles, Culture, Technology

A

International trade barriers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

A trade agreement, originally signed by 23 nations in 1947, that provided a forum for tariff negotiations and a place where international trade problems could be resolved and discussed

A

General Agreement on Tariffs and Trade (GATT)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

An organization established by the industrialized nations in 1946 to loan money to underdeveloped and developing countries

A

World Bank

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

An organization established in 1947 to promote trade among member nations by eliminating trade barriers and fostering financial cooperation

A

International Money Fund (IMF)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

Agreement that eliminates most tariffs and trade restrictions to encourage trade among the United States, Mexico, and Canada

A

North American Free Trade Agreement (NAFTA) OR United States-Mexico-Canada Agreement (USMCA)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

A union of European nations established in 1958 to promote trade among its members; one of the largest single markets today

A

European Union (EU)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

International organization dealing with the rules of trade between nations

A

World Trade Organization (WTO)

24
Q

The sale of goods and services to foreign markets

A

Exporting

25
Q

The purchase of goods and services from foreign services

A

Importing

26
Q

A trade agreement in which one company - the licensor - allows another company - the licensee - to use its company name, products, patents, brands, trademarks, raw materials, and/or production processes in exchange for a fee or royalty

A

Licensing

27
Q

A partnership established for a specific project or for a limited time

A

Joint Venture

28
Q

A partnership formed to create competitive advantage on a worldwide basis

A

Strategic alliance

29
Q

The ownership of overseas facilities

A

Direct Investment

30
Q

A corporation that operates on a worldwide scale, without significant ties to any one nation or region

A

Multinational Corporation (MNC)

31
Q

A plan, used by international companies, that involves customizing products, promotion, and distribution according to cultural, technological, regional, and national differences

A

Multinational Strategy

32
Q

A strategy that involves standardizing products (and, as much as possible, their promotion and distribution) for the whole world, as if it were a single entity

A

Global Strategy

33
Q

Relations with or between employees and the behavior of individuals and groups in organizational settings

A

Human relations

34
Q

An employee’s attitude toward their job, employer, and colleagues

A

Morale

35
Q

The personal satisfaction and enjoyment felt after attaining a goal

A

Intrinsic Rewards

36
Q

Benefits and/or recognition received from someone else

A

Extrinsic rewards

37
Q

a theory that arranges the five basic needs of people—physiological, security, social, esteem, and self-actualization—into the order in which people strive to satisfy them.

A

Maslow’s Hierarchy

38
Q

Movement of employees from one job to another in an effort to relieve the monotony often associated with job specialization

A

Job rotation

39
Q

The incorporation of motivational factors, such as opportunity for achievement, recognition, responsibility, and advancement, into a job.

A

Job enrichment

40
Q

A formal, written explanation of a specific job, usually including job title, tasks, relationship with other jobs, physical and mental skills required, duties, responsibilities, and working conditions

A

Job description

41
Q

A description of the qualifications necessary for a specific job, in terms of education, experience, and personal and physical characteristics

A

Job specification

42
Q

Forming a pool of qualified applicants from which management can select employees

A

Recruiting

43
Q

The process of collecting information about applicants and using that information to make hiring decisions

A

Selection

44
Q
  1. The application
  2. The interview
  3. Testing
  4. Reference Checking
A

Steps in the selection process

45
Q

Prohibits discrimination in employment and created the Equal Employment Opportunity Commission

A

Title VII of the Civil Rights Act

46
Q

Provides employees with feedback on how well they are doing as well as areas for improvement

A

Performance appraisals

47
Q

Occurs when employees quit or are fired and must be replaced by new employees

A

Turnover

48
Q

Financial rewards based on the number of hours the employee works or the level of output achieved

A

Wages

49
Q

A financial reward calculated on a weekly, monthly, or annual basis

A

Salary

50
Q

Nonfinancial forms of compensation provided to employees, such as pension plans, health insurance, paid vacation and holidays, and the like

A

Benefits

51
Q

Bonuses, Profit sharing, Labor unions, collective bargaining, labor contract

A

Additional compensation

52
Q

Employee organizations formed to deal with employers for achieving better pay, hours, and working conditions

A

Labor unions

53
Q

Sexual orientation, age, gender, race, ethnicity, and abilities

A

Primary characteristics of diversity

54
Q

Education, work background, income, marital status, parental status, military experience, religious beliefs, geographic location

A

Secondary characteristics of diversity

55
Q
  1. More productive use of a company’s human resources.
  2. Reduced conflict among employees of different ethnicities, races, religions, and sexual orientations as they learn to respect each other’s differences.
  3. More productive working relationships among diverse employees as they learn more about and accept each other.
  4. Increased commitment to and sharing of organizational goals among diverse employees at all organizational levels.
  5. Increased innovation and creativity as diverse employees bring new, unique perspectives to decision-making and problem-solving tasks.
  6. Increased ability to serve the needs of an increasingly diverse customer base.
  7. Increased inclusion, which recognizes contributions, presence, and perspectives of different groups, integrating them into the work environment.
A

Benefits of Diversity, Equity, and Inclusion

BUSA 100 (7 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2025 Bold Learning Solutions. Terms and Conditions