bus man aos3

Question 1

6a: staff performance and bus objectives
1. define staff
2. define business objective

Answer 1

1. Staff are the people who
   work for businesses in
   exchange for payment
2. Business objectives are what you are aiming to achieve in order to accomplish your long term company vision.

Question 2

6b: staffing needs
1. what are staffing needs
2. define labour + capital intensive

Answer 2

1. Staffing needs are the requirements a business has for employees.
2. Labour intensive is when a business uses a high degree of employee involvement during its
   production process. Capital intensive 
   is when a business uses a high degree of machinery and equipment during production process.

Question 3

6c: tech developments and staffing needs
1. what are developments in technology
2. define software
3. define AI
4. define robotics

Answer 3

1. Developments in technology are the
   inventions and innovations of tools that solve problems and enhance processes.
2. Software is the programs used on computers.
3. Artificial intelligence is software that
   is able to mimic the behaviour of humans
4. Robotics are programmable machines
   that are capable of performing specified tasks.

Question 4

6d: job analysis
1. define job analysis
2. define job description
3. define job specification
4. define job design

Answer 4

1. Job analysis is the process of identifying
   the essential duties, tasks, and responsibilities
   of a specific role.
2. A job description is a summary of the duties,
   tasks, and responsibilities of a specific role. eg: title, location, tasks
3. Job specifications are the necessary skills, knowledge, and qualifications for a specific role.
4. Job design is the process of organising several duties, tasks, and responsibilities into one
   specific role.

Question 5

6e: internal recruitment methods
1. define internal recruitment
2. define intranet
3. define word of mouth

Answer 5

1. Internal recruitment  is the process of filling job vacancies with existing staff at the business (promotion)
2. An intranet is a private computer network used to share information within a business
3. Word of mouth is the verbal communication
   of information between individuals.

Question 6

6f: external recruitment methods
1. what is external recruitment
2. define websites
3. define online recruitment agency
4. define social media

Answer 6

1. External recruitment  is the process of filling job vacancies with individuals outside of a business.
2. Websites are a collection of web pages and content, that is identifiable by a common
   domain name.
3. An online recruitment agency is a business that works on behalf of an employer to find suitable job candidates.
4. Social media is the online platforms that can be used to connect with others and share content.

Question 7

6g: selection methods
1. define an interview
2. what is psychological testing

Answer 7

1. An interview is a meeting that occurs between an employer and a job candidate to determine
   whether they have the necessary knowledge,
   skills, and ideas to fulfil the position.
2. Psychological testing is a scientific method of
   examining a job applicant’s behavioral style and
   reasoning skills.

Question 8

6g: selection methods 2
3. what is work testing
4. define online selection

Answer 8

3. Work testing is the mprocess of administering
   practical or written assessments to determine
   the suitability of a job candidate for a position. (job trial)
4. Online selection is the process of choosing
   an employee based on online forms completed by a job applicant.

Question 9

6h: national employment standards
1. define national employment standards (NES)
2. what is the fair work act
3. what are some examples of NES

Answer 9

1. NES are the minimum entitlements an employer owes its employees, which are
   set out in the Fair Work
   Act 2009. The entitlements ensure employees across Australia cannot be subject to exploitation from their employers, creating a safety net for employees.
2. FWC is Australia’s
   independent workplace relations tribunal that ensures businesses comply with National Employment Standards.
3. maximum weekly hours, flexible work arrangements, request for casual conversion, parental leave, annual leave, family violence unpaid leave, long service leave, sick pay, public holiday.

Question 10

6i: employer expectations
1. what is an employer contract
2. define loyalty
3. what is terms of notice

Answer 10

1. An employment contract is a legal document that outlines the wages and work conditions
   of an employee within a business.
2. Loyalty is when an employee is committed to
   supporting the business achieve its objectives.
3. Terms of notice are written communications
   that an employee must provide to a business
   within a certain amount of time before leaving
   their position.

Question 11

6j: employee expectations
1. what are conditions of employment
2. define remuneration
3. what is job security
4. what is work life balance

Answer 11

1. Conditions of employment  are what an employer has agreed to offer the employee in return for the work they complete
2. Remuneration is the money an employee
   receives from an employer in exchange for the work they complete. Remuneration packages have bonuses and commissions which makes employees feel valued.
3. Job security is the likelihood of an employee
   keeping their job.
4. Work-life balance is the division of a person’s time between the demands of their job and their
   personal life

Question 12

6k: legal obligations for staffing
1. what is occupational health and safety
2. what is equal employment opportunity

Answer 12

1. Occupational health and safety is the management of risks to ensure the
   protection of the health and safety of everyone in
   the workplace, including customers, employees,
   and suppliers
2. Equal employment opportunity (EEO) 
   is the fair treatment and participation of
   all individuals in the workplace. eg coles

Question 13

6l: employee induction
1. define employee induction

Answer 13

1. Employee induction is the process of introducing a new employee to the
   business. Familiarizes them with business procedures and supports them with relevant information.

Question 14

6m: CSR considerations for staffing
1. what is CSR considerations for staffing
2. define overseas recruitment

Answer 14

1. CSR considerations for staffing require a business to conduct all of its staffing procedures in an ethical manner. For a business to demonstrate CSR, it should develop a
   diverse, unbiased, and supportive work environment. examples: balanced gender roles, hiring a range of diverse ethnicities, preventing nepotism, age, disadvantaged
2. Overseas recruitment is the process of filling job vacancies with individuals who are not currently located in Australia.