Bus Flashcards

1
Q

Ways to increase perceived value

A

Increase benefit

Decrease cost

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2
Q

What is the connection between marketing a value?

A

Marketing works to convince customers that what you are selling has value

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3
Q

What are the stages of marketing ideology?

A

Production era,
Selling era,
Marketing concept era,
Customer relationship era

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4
Q

What are the 3 marketing orientations?

A

Customer: providing what customers want
Service: customer satisfaction
Profit: focus on product that earn the most profit

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5
Q

What is relationship marketing?

A

Keeping a relationship with individual customers, offering them what they need/want

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6
Q

What are the different market segmentations?

A

Geographic, demographic, psychographic, benefit, volume

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7
Q

What are the different targeting strategies?

A

Undifferentiated, concentrated, multi segment

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8
Q

What is the total product offer?

A

Everything consumers evaluate when deciding whether to buy something

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9
Q

What is important about packaging

A

Carries important promotional burden, needs to convince the consumers to buy

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10
Q

What is the width of the product mix?

A

The number of product lines

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11
Q

What is the depth of the product line?

A

The number of unique variations of a single product

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12
Q

How can you adjust a product to increase its life cycle?

A

Reposition, extensions, modifications

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13
Q

What is product differentiation?

A

Creating real or perceived product differenfes

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14
Q

What is a perceptual map?

A

Tool used to see where you are in the market compared to competitors

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15
Q

What is a brand mark?

A

Visual elements that help define the brand

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16
Q

What is brand equity?

A

Value of brand name and associate symbols

17
Q

What is a brand manager?

A

Directly responsible for one brand or product line, manages all the elements of its marketing mix

18
Q

What is the purpose of a loss leader

A

Product priced low to boost traffic to stores

19
Q

Why would you price a product high?

A

To give the sense of luxury and scarcity

20
Q

What is price skimming?

A

Pricing high to recoup r&d and make as much money as possible while their is little competition

21
Q

What is multiple unit pricing?

A

Selling units of products together to increase sales of frequently used products (6pack)

22
Q

What is reference pricing?

A

Setting a moderate priced item next to a high price item to make it appear cheaper

23
Q

What is product line pricing?

A

Pricing one product to be profitable and another to increase market share

24
Q

What utility do marketing intermediaries provide?

A

Form utility, time utility, place utility, possession utility, information utility, service utility

25
Q

MACE Framework

A

Mastery, accessibility, cadence, ensnared

26
Q

What is an integrated marketing communication?

A

Combines promotional tools into one unified promotional strategy

27
Q

What is institutional advertising?

A

Designed to create an attractive image for an organization rather than a product

28
Q

Difference between push and pull strategies

A

Push, producers convince retailers and wholesalers to stock their product, pushing the product through the channel of distribution

Pull, advertising to the customers who pulls desired products through the channel of distribution