Bus Flashcards
Ways to increase perceived value
Increase benefit
Decrease cost
What is the connection between marketing a value?
Marketing works to convince customers that what you are selling has value
What are the stages of marketing ideology?
Production era,
Selling era,
Marketing concept era,
Customer relationship era
What are the 3 marketing orientations?
Customer: providing what customers want
Service: customer satisfaction
Profit: focus on product that earn the most profit
What is relationship marketing?
Keeping a relationship with individual customers, offering them what they need/want
What are the different market segmentations?
Geographic, demographic, psychographic, benefit, volume
What are the different targeting strategies?
Undifferentiated, concentrated, multi segment
What is the total product offer?
Everything consumers evaluate when deciding whether to buy something
What is important about packaging
Carries important promotional burden, needs to convince the consumers to buy
What is the width of the product mix?
The number of product lines
What is the depth of the product line?
The number of unique variations of a single product
How can you adjust a product to increase its life cycle?
Reposition, extensions, modifications
What is product differentiation?
Creating real or perceived product differenfes
What is a perceptual map?
Tool used to see where you are in the market compared to competitors
What is a brand mark?
Visual elements that help define the brand