BUREAUCRACY Flashcards
max weber
wrote an essay — “economy and society”
red tape
slow process
max weber’s bureaucracy
formal organization
uses rules and hierarchy to achieve efficiency
opposed to the feudal system
based on kinship and personal relationship
developed an ideal type of democracy
characteristics of bureaucracy
- division of labor
- hierarchy of authority
- written rules and regulations
- impersonality
- employment based on qualifications
division of labor
specialized experts perform specific tasks
G: maximizes efficiency
B: alienation
Hierarchy of Authority
-each position is under the supervision of a higher authority
G: clarifies the chain of demand
B: employees dont have a voice
Written rules and regulations
provides structure and clear standards
G: sense of continuity
B: goal displacement
impersonality
artificials perform their duties w/o giving personal consideration
G: reduced bias ; guarantees equal treatment
B: organizations as cold and uncouraging; discourages loyalty
employment based on qualifications
hiring based on technical qualifications
G: discourages favoritism
B: discourages ambition