Building Block Model Flashcards
1
Q
Who created the building block model?
A
Fitzgerald and Moon
2
Q
What are the three sections of the building block model?
A
Dimensions
Standards
Rewards
3
Q
What are the two sections of the dimensions
A
The determinants and the results
4
Q
What are the determinants in the dimensions section of the model?
A
Flexibility
Innovation
Resource Utilisation
Quality
5
Q
What are the results in the dimensions section of the model?
A
Financial performance
Competitiveness
6
Q
What are the standards aspects?
A
Ownership
Achievability
Equity (Fairness)
7
Q
What are the reward aspects?
A
Clarity
Controllability
Motivation
8
Q
What does the dimensions do?
A
Identify the critical success factors (CSF’s) and then set key performance indicators (KPI’s) to assess the performance against the CSF’s
