Building Assignment Focused (Intent-Driven) User Interfaces

Question 1

What UI component is used to create, update and resolve cases?

Answer 1

Work forms

Question 2

What is Intent Driven User Interfaces?

Answer 2

A screen where the user has no problem understanding what they need to do.

Question 3

What are the characteristics of an Intent Driven UI?

Answer 3

• Should not contain extraneous information

- Be model driven, which means it’s coupled to the process

Question 4

If there are multiple flow actions, what corresponding UI section is rendered first to the user?

Answer 4

The flow action with the greatest likelihood